Nil

Lovely atmosphere, friendly and helpful staff.

Stayed in May 2024

Room too small for two people, better suited as a single.

Friendly staff, lovely building and main area

Stayed in May 2024

Booked with breakfast included. Told it was only continental breakfast included when we arrived. Could have a full English for £14.95 (!!!) extra. Dirty towel hanging up in the bathroom. No wardrobes. Very limited storage for clothes. Didn't like him taking my card details 'in case other things needed to be paid for'. I'd have made more of it all if we were staying more than 1 night.

Easy to find. Lovely looking hotel. Comfortable bed and friendly staff.... even if they didn't know what floor our room was on.

Stayed in April 2024

Speed of service during the evening meal.

Ease of road access; views; comfortable.

Stayed in May 2024

Continental breakfast maybe a little lacking??? But not poor enough to be very critical. Eg croissants were not really croissants!!!! Coffee was really good though.

Location. Hotel was spotless. Room very comfortable. Staff very helpful.

Stayed in May 2024

The staff were friendly and very welcoming. The room was clean & comfortable. The continental breakfast was nice.

Stayed in May 2024

Breakfast was a little on the expensive side at £15:00 per person so we declined. WiFi not great.

Great location base for many activities. Short walk into centre. Facilities clean, host accomodading. Evening meal lovely, happy hour in the bar. Room clean, decent sized TV that you could stream Netflix from.

Stayed in April 2024

Breakfast we found expensive for what it was, and also we weren’t offered a choice, we were just given a full English, even though there’s a menu staying eggs Benedict etc, Cheap sausage and hard eggs weren’t great.

Very welcoming hosts, nice large room and very comfortable bed.

Stayed in April 2024

Croissants could have been fresh rather than out of a packet. Also pillows were a bit on the flat side.

Continental breakfast adequate. Coffee machine delivered the same coffee no matter which button you pressed!

Stayed in April 2024

Beautiful little hotel and great location.

Stayed in April 2024

Needs a few little improvements to make it good

Location

Stayed in April 2024

No significant issues.

The hotel is very good for walkers, tourists and groups. There is plenty of parking, the staff are pleasant. The historic building has been refurbished in recent years and is generally very clean and in good condition, bar the odd minor issue. The continental breakfast is pleasant and sufficient. It is good that a bar and restaurant are available on site, but not too far to the establishments at Matlock Bath and Matlock, where we ate out. It was possible to walk in the countryside from the hotel on both days of the weekend without using the car and we all had a great time, thanks! There are a variety of rooms at fair prices and it was easy for a group of 11 to stay together using their own individual bookings, as not that many places near the Peaks could offer this.

Stayed in April 2024

The price of the breakfast is confusing. We got a continental breakfast included in our cost, a cooked breakfast would have been extra, but it now appears that you may have to pay for anything you have. The room was quite hot , we opened the window but the main road is quite noisy and made sleeping difficult. The bed was a bit uncomfortable. I like hard beds but this was very hard. However, having said all these , our overall experience with the hotel was good and we would return there.

Cleanliness of room and facilities provided in it. Good bathroom and relaxing bar area. Location close to Peak District countryside

Stayed in April 2024

The pillows suppied were uncomfortable. They were solid, compressed down. I normally take my own pillow because this is a problem with many hotels.

Very nice looking hotel situated across from the river that can be seen from the window.

Stayed in April 2024

A bit chilly in restaurant and breakfast room.

Clean and nicely furnished.

Stayed in April 2024

The heating wasn't working in our room at all so initially when we walked into the room it was a feeling of a very damp/chilly room, as well as when we got up the next morning - quite uncomfortable. However, we didn't make a complaint because there was an electric heater placed in the room already to deal with that I suppose, so we used that and eventually warmed up. Being cold and feeling damp did steel from the whole experience though, not especially because that included a non functioning towel heater so we woke up to wet towels next morning too. Also the bath and sink didn't drain totally the night we were getting ready to go out and the morning we were leaving. Big problem that really. As the shower was over the bath it was really difficult to get ready to go out for the evening as we had to wait for everything to drain and do basics like wash hands brush teeth etc. if the basics - heating and water drainage are sorted out that would be a 5 star stay because everything else was extra special, especially the staff.😊

The hotel was absolutely beautiful and so much staff attention. Th e cleanliness was 5 star.

Stayed in April 2024

There was a dirty, crispy sheet of kitchen roll in the draw of my bedside cabinet.

Stayed in April 2024

One thing that was missing was a coat rack or hook in the bedrooms, we were having to lay our coats on the floor. Continental breakfast was very standard (toast, jam and cereal) but good coffee.

Very good stay, room we was given was very nice and spacious and staff was very nice.. The location of the hotel was very good, on a quiet road with 10 min walk to both Matlock and the town centre of Matlock Bath.

Stayed in March 2024

Expensive. Also a family room has a double and 2 twin/bunk beds this has 2 doubles. Breakfast also extra

Location

Stayed in March 2024

Nothing

Location

Stayed in April 2024

TV reception kept cutting out

Great location, large family room and bathroom. Good car park. Good supply of tea/coffee/chocolate in room and milk. Chocolate mint as well!

Stayed in April 2024

Stains on sofa, weak mains water fed shower, very pricey breakfast.

This hotel is perfectly located for exploring Matlock and the surrounding areas, it was clean and modern looking and recently refurbished. However we did find quiet a few stains on the sofa which was a light grey colour, and these stains really stood out. I didn't want to sit on the sofa due to these. Also our bathroom was very nicely appointed, but the shower ran off the regular mains water supply, and was pretty much a dribble coming out of a very cheap looking shower head. Breakfast was offered as an extra, but at £14:99 each was too pricey, especially given there's many cafes nearby. But overall this was a very pleasant stay, and a few tweaks would make this hotel perfect. I would stay again.

Stayed in April 2024

No lift

Adequate for our needs and well situated

Stayed in April 2024

The weather

The room was just right

Stayed in April 2024