170 Dale Road, Matlock, DE4 3PS, United Kingdom
#15 of 17 B&Bs and inns in Matlock
Guests' ChoiceBased on 1908 B&B reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.9
Facilities
7.8
Staff
8.7
Value for money
7.8
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Keith
United KingdomUnfortunately the hotel had no hot water, however to the owners credit they had called us in plenty of time to offer a full refund, as we were just using it as an overnight stop en route to other locations we were happy to manage. It was a shame because the rooms and in particular the shower was very nice, clean and nicely decorated with good facilities.
Great location 15 minute walk either way to Matlock or Matlock Bath
Stayed in June 2024
Reviewed: June 3, 2024
Mark
United KingdomThe breakfast that was included was very basic, croissants, cereal. They wanted to charge an extra £14 for a cooked breakfast. Also the rooms are not cleaned during the stay.
The hotel staff were friendly and there were some nice walks and things to do within reach of the hotel. It was also not far from restaurants, takeaways, supermarkets and other facilities.
Stayed in April 2024
Reviewed: June 3, 2024
Catriona
United KingdomDecor could do with a refresh
Bathroom nice Good cooked breakfast Friendly helpful staff
Stayed in June 2024
Reviewed: June 1, 2024
Richard
United KingdomNothing
Lovely period property that is well cared for
Stayed in June 2024
Reviewed: May 28, 2024
Shaun
United KingdomNothing
Nice room, all good
Stayed in May 2024
Reviewed: May 27, 2024
Michael
United KingdomVery friendly. Very flexible. Very clean and calm. Great breakfast.
Stayed in April 2024
Reviewed: May 27, 2024
Wayne
United KingdomThe included Continental breakfast was lacking, we booked our time slot (during check in) there was limited choices (no meats or cheeses etc) and given the one member of staff took a while to bring out more bread and yogurts. That said the coffee and juices available were nice and plentyful.
The hotel was very nice, clean and the staff were very welcoming.
Stayed in May 2024
Reviewed: May 20, 2024
Alison
AustraliaNil
Lovely atmosphere, friendly and helpful staff.
Stayed in May 2024
Reviewed: May 18, 2024
Hannelore
United KingdomRoom too small for two people, better suited as a single.
Friendly staff, lovely building and main area
Stayed in May 2024
Reviewed: May 13, 2024
Deborah
United KingdomBooked with breakfast included. Told it was only continental breakfast included when we arrived. Could have a full English for £14.95 (!!!) extra. Dirty towel hanging up in the bathroom. No wardrobes. Very limited storage for clothes. Didn't like him taking my card details 'in case other things needed to be paid for'. I'd have made more of it all if we were staying more than 1 night.
Easy to find. Lovely looking hotel. Comfortable bed and friendly staff.... even if they didn't know what floor our room was on.
Stayed in April 2024
Reviewed: May 10, 2024
Valerie
United KingdomSpeed of service during the evening meal.
Ease of road access; views; comfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Christine
United KingdomContinental breakfast maybe a little lacking??? But not poor enough to be very critical. Eg croissants were not really croissants!!!! Coffee was really good though.
Location. Hotel was spotless. Room very comfortable. Staff very helpful.
Stayed in May 2024
Reviewed: May 5, 2024
Sally
United KingdomThe staff were friendly and very welcoming. The room was clean & comfortable. The continental breakfast was nice.
Stayed in May 2024
Reviewed: May 3, 2024
Paula
United KingdomBreakfast was a little on the expensive side at £15:00 per person so we declined. WiFi not great.
Great location base for many activities. Short walk into centre. Facilities clean, host accomodading. Evening meal lovely, happy hour in the bar. Room clean, decent sized TV that you could stream Netflix from.
Stayed in April 2024
Reviewed: May 2, 2024
Rob
United KingdomBreakfast we found expensive for what it was, and also we weren’t offered a choice, we were just given a full English, even though there’s a menu staying eggs Benedict etc, Cheap sausage and hard eggs weren’t great.
Very welcoming hosts, nice large room and very comfortable bed.
Stayed in April 2024
Reviewed: May 2, 2024
Hilary
United KingdomCroissants could have been fresh rather than out of a packet. Also pillows were a bit on the flat side.
Continental breakfast adequate. Coffee machine delivered the same coffee no matter which button you pressed!
Stayed in April 2024
Reviewed: April 28, 2024
Ricky
United KingdomBeautiful little hotel and great location.
Stayed in April 2024
Reviewed: April 28, 2024
Andrew
United KingdomNeeds a few little improvements to make it good
Location
Stayed in April 2024
Reviewed: April 23, 2024
Joseph
United KingdomNo significant issues.
The hotel is very good for walkers, tourists and groups. There is plenty of parking, the staff are pleasant. The historic building has been refurbished in recent years and is generally very clean and in good condition, bar the odd minor issue. The continental breakfast is pleasant and sufficient. It is good that a bar and restaurant are available on site, but not too far to the establishments at Matlock Bath and Matlock, where we ate out. It was possible to walk in the countryside from the hotel on both days of the weekend without using the car and we all had a great time, thanks! There are a variety of rooms at fair prices and it was easy for a group of 11 to stay together using their own individual bookings, as not that many places near the Peaks could offer this.
Stayed in April 2024
Reviewed: April 21, 2024
Simon
United KingdomThe price of the breakfast is confusing. We got a continental breakfast included in our cost, a cooked breakfast would have been extra, but it now appears that you may have to pay for anything you have. The room was quite hot , we opened the window but the main road is quite noisy and made sleeping difficult. The bed was a bit uncomfortable. I like hard beds but this was very hard. However, having said all these , our overall experience with the hotel was good and we would return there.
Cleanliness of room and facilities provided in it. Good bathroom and relaxing bar area. Location close to Peak District countryside
Stayed in April 2024
Reviewed: April 19, 2024
Phillip
United KingdomThe pillows suppied were uncomfortable. They were solid, compressed down. I normally take my own pillow because this is a problem with many hotels.
Very nice looking hotel situated across from the river that can be seen from the window.
Stayed in April 2024
Reviewed: April 17, 2024
Susan
United KingdomA bit chilly in restaurant and breakfast room.
Clean and nicely furnished.
Stayed in April 2024
Reviewed: April 15, 2024
Gillian
United KingdomThe heating wasn't working in our room at all so initially when we walked into the room it was a feeling of a very damp/chilly room, as well as when we got up the next morning - quite uncomfortable. However, we didn't make a complaint because there was an electric heater placed in the room already to deal with that I suppose, so we used that and eventually warmed up. Being cold and feeling damp did steel from the whole experience though, not especially because that included a non functioning towel heater so we woke up to wet towels next morning too. Also the bath and sink didn't drain totally the night we were getting ready to go out and the morning we were leaving. Big problem that really. As the shower was over the bath it was really difficult to get ready to go out for the evening as we had to wait for everything to drain and do basics like wash hands brush teeth etc. if the basics - heating and water drainage are sorted out that would be a 5 star stay because everything else was extra special, especially the staff.😊
The hotel was absolutely beautiful and so much staff attention. Th e cleanliness was 5 star.
Stayed in April 2024
Reviewed: April 13, 2024
N
United KingdomThere was a dirty, crispy sheet of kitchen roll in the draw of my bedside cabinet.
Stayed in April 2024
Reviewed: April 8, 2024
Karolina
United KingdomOne thing that was missing was a coat rack or hook in the bedrooms, we were having to lay our coats on the floor. Continental breakfast was very standard (toast, jam and cereal) but good coffee.
Very good stay, room we was given was very nice and spacious and staff was very nice.. The location of the hotel was very good, on a quiet road with 10 min walk to both Matlock and the town centre of Matlock Bath.
Stayed in March 2024
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