Apartment is located in an estate in an dark area. I was with my family so thankfully not alone. we arrived in the evening the instructions where not straightforward and it has a very dark and Isolated entrance. Your staff were really pleasant, helpful and supportive throughout our stay could not have asked for more.

In the apartment was lovely and location very close to centre. support staff were very pleasant helpful and supportive throughout our stay.

Stayed in December 2022

Rooms was comfortable

The property was very nice

Stayed in December 2022

The area was a little intimidating. You have to walk within a block of flats to get to the accommodation, which involves stairs - beware of the pigeons who live in the flats - and their mess on the floor. Once inside however, the accommodation is lovely.

Very clean, modern accommodation which 6 people comfortably stayed in. Very near to town so could walk to the shops.

Stayed in October 2022

Entrance and landing g to building was a bit off-putting as alot of pigeon feathers and dirt. Made us a bit apprehensive about accommodation but was good once inside. Sink in en-suite cracked and very small, difficult to use. Clearer information to find building would also have helped.

Good location, easy to find and walk into City. Accommodation ideal for group of adults. Comfortable beds and well equipped.

Stayed in August 2022

The only negative would be the type of building it is located in Also a lot of stairs to access

Location was amazing, few minutes walk from the train station, walking distance to old town/city centre. It's a two storey flat, really good size bedrooms, two out of four are ensuite. Really light, fresh and modern. We loved staying there

Stayed in May 2022

The surroundings. There were a lot of bird droppings all over the corridors and stairways to the apartment. Seemed to be a bit of a problem all around the neighbourhood.

We loved the central location, and the clean apartment. The free parking spaces were a big selling point too.

Stayed in May 2022

Difficult to find the property- no number on the building. The property is in an old council block so on the outside it doesn't look very appealing- lots of pigeons everywhere as well as pigeon poo. Also, the property is being advertised as sleeping 10. There are only seats for 4 people in the living room/dining area. Fitting 10 would be impossible. Ideal place for a family of 4-5 max. The property could do with some TLC- a hole in the floor under the carpet, temperature dials in the shower not working so could only use 1 out of 3 showers, make- up marks on the ceiling, a cracked sink... Advertised as a property with a balcony but the balcony is not accessible.

Loved the location- just a short walk from the city centre. You also receive a free parking permit.

Stayed in April 2022

Insufficient supplies in kitchen to self cater had to purchase forks. Furniture and seating tired with insufficient space and chairs to cater for full occupancy around the table and to relax in front of the TV Not a pleasant building with rubbish in communal areas and dingy corridors. Only one permit provided despite advising the 5 guests would be in 2 cars. Short stay parking available within a few hundred metres

Affordable. Easy walking distance of Chester town centre Secure parking and complex access. Plenty hot water, clean bathrooms and nice to have 3 showers to share. Lovely and warm

Stayed in February 2022

The area is a bit seedy, although it is only a 10 minute walk to the centre so very convenient. The block is also pretty grim, although the flat is very nice. We found it hard to find initially. Would have liked an information pack to tell us how the heating worked, etc.

We liked that it was warm and the beds were comfortable. It was clean and reasonably well equipped, although there were only 3 of us. If there had been more people there wouldn't have been enough seating in the living area. The bathrooms were smart and clean but the upstairs sinks and showers did not drain very well.

Stayed in October 2021

This flat is within a residential block and the communal entrance and stairways are filthy. Long term pigeon residents make for a deeply off-putting arrival. Inside the property is better but everything is worn (settees and beds) and far from comfortable.

The location, although unglamorous, was convenient for the train station and bus interchange and for the city centre.

Stayed in September 2023

the entrance passageway to the property was covered in pigeon droppings excessive 1 key for a four bedroom apt the front bedroom had holes in floor under carpet dangerous back bedroom had nails sticking up stayed there few years ago was ok will definitely not go back it wasn't the cleanest this time

Stayed in February 2023

The building hallways were quiet dirty because of the pigeons. The property manager needs to clean and maintain the common areas. The toilet on the main floor had a sewer smell. The beds could do with mattress toppers. The couch in the main living area was very uncomfortable. A second set of keys would have been helpful as we had 2 families staying together and we’re not always travelling around together.None of these negatively affected our stay… just some possible improvements.

The location was amazing! Easy to get everywhere! Everything was clean! Size of beds were great! Hosts were extremely helpful before and during our stay. This was a perfect place for our vacation with friends (2 families with 2 kids)

Stayed in November 2022

Can't complain

Location - Was first class we where within half a mile to everywhere we wanted to see. Apartment - Was well stocked with tea, coffee, milk and all cleaning supplies. The bedding was clean and comfy and all areas of the apartment presented well. We were a party of 7 and enjoyed this apartment so much we will be booking again for next year to take in more of what Chester has to offer.

Stayed in September 2022

the area outside was scruffy

clean & tidy

Stayed in September 2022

no complaints

clean and great location

Stayed in September 2022

The sofa had no legs on it so was literally sitting on the floor to sit on it! The roof leaked. The entrance to the property was covered in Pigeon mess and the apartment had stain’s on the walls! The permits left for parking didn’t work also so my friends who drove received parking tickets.

not a lot

Stayed in August 2022

On First appearance's it looked good but when we looked closer, Note the following. Only one parking permit. ( the 2nd one turned up within the hour after we pointed it out) Only one key and fob for 2 cars, not good as we went out at different times. In the oven the grill trivet is missing. So making it hard to grill our bacon. Dirty pans in drawer. Wrong plug in sink so water drained away as you were washing up. Not enough Toilet paper for all of us. Dirty balustrade and railings. Dust on top of the pictures 2 finger prints on our bedroom ceiling in blood. En-suite shower door knob missing. Toilet roll holder missing from wall. Other en-suite wash hand basin has cracks in it. Then on arriving back from our day out on Sunday the car park barrier didn't work so as we can only park outside for 30mins we had to leave our 2 cars in the NCP car park at the cost of £60 for parking and taxis.

the inside was better than the outside

Stayed in August 2022

Nothing really! Shower and sink seems to be blocked as they took a bit of time for the water to drain away but it didn't cause any issues.

Location of the property was superb! A short walk into the town centre where you can find restaurants, shops, pubs etc. and see the stunning architecture. The train station was an even shorter walk where we took the train to Liverpool.The Little Gem was really lovely inside and the pictures on the web site do not do it justice. Bedrooms are big, two en-suite and found the whole apartment modern and roomy. Would recommend without hesitation. Also the parking was great as two permits were supplied allowing safe parking!

Stayed in October 2021

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Stayed in September 2023

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Stayed in September 2023

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Stayed in April 2023

There are no comments available for this review

Stayed in December 2022