Sadly the dinner on our first night was not good. The meat was either poor quality or badly cooked. I was not the only one to return my meal. Replacement meal wasn’t much better . Still paid full price for it 😒 Went out to eat the following two nights .

Character and proximity to the centre of Skipton

Stayed in November 2023

Several defects in the room. We were in the old part of the building. The shower needed a complete replacement. The room was comfortable but underwhelming, especially the old brown wool blanket we used to keep warm!

Dining room and pub area were modern and inviting

Stayed in November 2023

Nice spacious room at the back,no traffic noise,local park and canal on doorstep,10 min walk to high st,shops,cafes and pubs,lovely cooked breakfast(not buffet) help yourself to cereals,toast etc..Nice well presented staff.

Stayed in November 2023

The toilet seat needs changing due to black marks around the seat.

The room was lovely and clean, the restaurant evening meal was beautiful, not a long wait. The bar was comfortable and clean. Staff were all professional and friendly, and I loved the idea of the hot water bottles offered out.

Stayed in November 2023

We have been to this hotel a number of times and will continue to use whenever we are in the vicinity, they have a good bar area and a good restaurant, we prefer the rooms on the canal side but don’t mind the rooms on the first floor, second floor is a little much when you’re our age (70s)

Location is spot on for us, only a five or six minute walk to the town centre. Breakfast is always plentiful and usually good quality but could be a little hotter sometimes,

Stayed in November 2023

Toilet didn’t flush very well

Location Food and Drink Breakfast Beds

Stayed in November 2023

Staff were excellent. Very warm and welcoming . Super view of the canal from our bedroom window. Lovely and quiet

Stayed in November 2023

Lost my phone so couldn’t get in and there was no one in reception to support 🥲

Very clean, beds were the most comfortable beds I’ve been in, in a while!

Stayed in October 2023

I kept smelling the faint odor of urine from my bed and finally confirmed on close inspection it was indeed the mattress. I mentioned it to a houskeeper in the morning and the problem had been taken care of when I returned in the evening.The room was in the front overlooking a busy road but I did not need to open the window and the blinds and very heavy drapes were quite effective at blocking out the noise.. If the weather had been warm and the window had to be open it would have not have been pleasant. The stairs were a bit of a hardship for me.

Great Breakfast, roomy hot shower. Nice single room.Manager kindly helped me out with a mistake I made with my booking. The train station was right across the road as was a large supermarket. Ten minute walk to town center.

Stayed in October 2023

There was a wedding at the hotel on the Saturday night and although the event concluded at midnight, guests stood outside talking loudly until about 1.0 am.

We have stayed at this hotel previously but on this occasion we were accommodated in a different wing. Our room was spacious, well furnished and scrupulously clean. The bed was very comfortable and facilitated a good night's sleep. Breakfast was very good with a wide range of cold and hot food.

Stayed in November 2023

Paintwork a little tired

Great location, lovely room, really comfortable, superb breakfast, lovely friendly staff

Stayed in November 2023

Some aspects of the room The door to the Juliet balcony did not open The wardrobe obscured the view of the TV from the easy chair and small table

Special thank you to the member of staff who was very helpful and went out of his way to ensure that I had an appropriate gluten free breakfast.

Stayed in November 2023

Poached eggs supposed to be on toast. Eggs were fine , but the bread had only been wafted very briefly over the toaster! Definitely not toast!

No complaints about location

Stayed in October 2023

Stairs are steep and the pelican crossing outside for the station is noisy

Very good location for town centre

Stayed in October 2023

Pillows

Good breakfast and free parking

Stayed in October 2023

The lift . Took extended time to bring it to 2nd floor

Breakfast was very good and catered for all needs. Lovely to have added bonus of coffee machine

Stayed in October 2023

Couldn't get the hot water to work in the bath, very frustrating.

Lady on reception (Helen I think her name was!) Was extremely helpful. Room was beautiful.

Stayed in August 2023

There is no 24hour cover on reception. People can enter the hotel through the back door without being seen by any staff. The lift failed to reach the 2nd floor on 3 occasions while we were using it, but we could make it return to the ground floor. On 3 separate occasions in the restaurant my food choice was not available, but the kitchen had not forwarned the waitress.

Location next to the Railway Station and the canal. The latter made the short walk into the town centre very pleasant.

Stayed in October 2023

Corner bath awkward to use taps and shower. Looked great but took up too much room for small bathroom.

Warm welcome, staff amazing, location great

Stayed in October 2023

All was fine.

Very warm welcome, great location and parking. Very comfy bed very clean and had a really good sleep.

Stayed in October 2023

The place tried to modernize the look and installed barn style sliding doors for the bathroom. It looked nice but when the door was open it covered the light switch. So you needed to close the door to find the light switch then open the door to use the bathroom. It took me 10min to find and turn on the light.

Stayed in October 2023

Breakfast available earlier than 7:30 am would be good for those travelling for work

Enjoyed the breakfast of good selection and choices and very friendly staff.

Stayed in October 2023

Really can’t think of anything to improve sorry loved it all.

The whole feel of the hotel was very nice and welcoming, staff friendly too. Hotel was warm and cozy. Bonus train station directly across from the hotel.

Stayed in September 2023

Was given a 2nd floor room and the steps from 1st to 2nd floor quite steep, somebody with mobility issues might struggle

Clean and tidy,polite efficient staff and good car parking

Stayed in October 2023

Decor in room slightly tired

Excellent breakfast, nice bathroom

Stayed in October 2023