12 Grove Road, East Cliff, Bournemouth, BH1 3AY, United Kingdom
#61 of 72 hotels in Bournemouth
Guests' ChoiceBased on 4805 hotel reviews
6.3Cleanliness
7.0
Comfort
6.9
Location
8.2
Facilities
6.5
Staff
7.7
Value for money
7.0
Free WiFi
5.7
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End of dialog contentReviewed: 27 September 2024
D
United KingdomThe receptionist was a bit offhand when booking my friend into the room I had paid for/booked. Worth noting that the single rooms are pretty small.
Convenient location and relatively good value
Stayed in September 2024
Reviewed: 25 September 2024
Gauri
United KingdomSlip mats should be available. It's a safety reason for low mobility persons
Breakfast adequate, would be good to know full ingredients & list of possible allergens would be good Location reasonable
Stayed in September 2024
Reviewed: 22 September 2024
Harrison
United KingdomEntertainment for 70/80 year old. Bar expensive! Music stopped at 10pm
Not far from beach
Stayed in September 2024
Reviewed: 21 September 2024
Lorraine
United KingdomIt was dated
It was clean . Good location . Staff friendly
Stayed in September 2024
Reviewed: 21 September 2024
Susan
United KingdomVery run down, dusty plastic flowers , tap didn’t work in bathroom no mini fridge , dirty windows curtians don’t close properly,
Location near beach & town centre
Stayed in September 2024
Reviewed: 15 September 2024
Simon
United KingdomPayment for parking not mentioned on booking.com
Stayed in September 2024
Reviewed: 14 September 2024
Paulbingb
United KingdomEvening food was basic, and the fish and chips poor. The breakfast sausages looked pale so steered clear. Walls and ceilings are in need of a lick of paint. Only one comfy chair in a double room and lack of a coffee table next to chair. No room safe.
Handy location close to promenade. Room size was good. Peaceful and quiet. Decent breakfast choice.
Stayed in September 2024
Reviewed: 13 September 2024
Crystal
United KingdomRoad works at 11pm paying for wifi hard pillows and hard bed plug only near the tv my key card stopped working every time i left the room so i had to keep asking the reception to make it work each time i came back to the room. thin walls so i could hear most of the other guests outside and in their rooms not very good locks on the doors, very outdated walls were peeling off and every time i was in the bed i was itchy!
size of the room. the staff were helpful and friendly. there was tea and coffee in the room with a kettle. bathroom was clean and there was a bath.
Stayed in September 2024
Reviewed: 8 September 2024
Ange
United KingdomVery run down. In need of tlc. Why would anyone paint a bath(yellow and peeling off). Little things could really help with the uplift, like windows being cleaned (couldn't barely see out). The hotel wasn't terrible but we wouldn't stay here again.
Room was clean and functional
Stayed in September 2024
Reviewed: 7 September 2024
Craig
United KingdomThe crazy couple kicking the shit out of each other
Everything was fair
Stayed in August 2024
Reviewed: 7 September 2024
Jonathan
United KingdomThe bathroom has moulds
Near the beach
Stayed in August 2024
Reviewed: 6 September 2024
Alan
United KingdomCleanliness rubbish left in corridor for five days, Breakfast menu monotonous
Stayed in September 2024
Reviewed: 4 September 2024
Cameron
United KingdomIt was OK but poor decor
Decor bit out dated room OK but a lot of decor in need of work inside and out
Stayed in September 2024
Reviewed: 3 September 2024
Richard
United KingdomWarm room, can't open windows fully. Shower pressure low.
Location Garden Staff
Stayed in September 2024
Reviewed: 3 September 2024
Suzan
United KingdomBadly needed refurbishing, especially the bathroom also you couldn't see out of the window because they were so dirty.
The location
Stayed in September 2024
Reviewed: 2 September 2024
Sue
United KingdomThe bed was so hard and the pillow was hard also. The lamp wasn't working.
The room was very tiny but manage with the tea facilities and the bathroom was good.
Stayed in August 2024
Reviewed: 2 September 2024
Antony
United KingdomThe parking 5 pounds a day The Breakfast 10.50 was horrible 😫
Was close to Beach
Stayed in August 2024
Reviewed: 2 September 2024
Marsela
United KingdomMy room wasn’t clean, I saw spiders in my room
The location was very good, the veranda so nice and quiet
Stayed in August 2024
Reviewed: 2 September 2024
Pete
United KingdomThe beds were rock solid, the floor would of been more comfortable!
It’s a good location and It was clean, the room was okay and clean, looks like it has just been decorated. the staff were nice
Stayed in September 2024
Reviewed: 2 September 2024
John
United KingdomWe were lucky to get parked Bathroom while clean, poor quality fixtures, no what I would expect from 3 ☆ High price , was this because it was air show weekend
Stayed in September 2024
Reviewed: 2 September 2024
Stephen
United KingdomSofter bed better deals to encourage you to eat at hotel
Room was ok but alot of money for what you got bed was very hard
Stayed in September 2024
Reviewed: 1 September 2024
Fred
United KingdomSome bread and butter being available and a lower profile by staff.
The breakfast was disappointing. The eggs were cold, the coffee was su standard and there was no bread and butter or toast available. The staff were far more concerned with getting a room number and ticking a box. One just walked away from me when I was speaking to him and completely ignored my query regarding the availablity of Breda and butter. I felt humiliated. The other staff were like hawks and nearly bit my fingers off to clear our table. Felt rushed, hurried and uncomfortable.
Stayed in September 2024
Reviewed: 1 September 2024
Clare
United KingdomClean room, spacious and perfect for me and my teenage daughters. Fans in each room were a bonus
Stayed in September 2024
Reviewed: 31 August 2024
Thomas
United KingdomGood for the price
Stayed in August 2024
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