9-15 Bedford Street, Belfast, BT2 7FF, United Kingdom
#10 of 47 hotels in Belfast
Guests' ChoiceBased on 4469 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.0
Staff
9.1
Value for money
8.1
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Audrey
United KingdomVery convenient to city for shopping and night life.
Stayed in June 2024
Reviewed: June 2, 2024
Emma
United KingdomParking facilities poor
Excellent location
Stayed in June 2024
Reviewed: June 2, 2024
Stephen
United KingdomNo mini fridge in room
The staff were helpful and friendly, with one fella giving advice and information about parking.
Stayed in June 2024
Reviewed: June 1, 2024
Lucas
United KingdomOur key card had a bit of an issue in the morning. Lights wouldn’t turn on for around an hour, however showers tv and rest of the electrics worked perfectly fine
The view from bedroom window was absolutely excellent, as was the attention to detail by staff e.g. walking past outside doorman recognised us and had a brief conversation,
Stayed in June 2024
Reviewed: June 1, 2024
Linda
United States of AmericaNothing
Helpful staff. Beautiful facility. Excellent location.
Stayed in May 2024
Reviewed: May 31, 2024
Hilary
United KingdomOn arrival only one person on reception who took two phone calls while I stood waiting. Need another receptionist.
Lovely spacious room, nicely furnished, all looking new and fresh. Good substantial breakfast with local produce. Bistro also good quality food.
Stayed in May 2024
Reviewed: May 31, 2024
Albert
United KingdomTop marks on the lay out
1st class
Stayed in May 2024
Reviewed: May 31, 2024
Rebecca
IrelandNothing
Everything
Stayed in May 2024
Reviewed: May 30, 2024
Kallum
United KingdomI would have rathered had a higher room
The staff were very welcoming
Stayed in May 2024
Reviewed: May 30, 2024
Scott
United KingdomOne room was right next to staff area…
Great vibe to it, and comfy beds!
Stayed in May 2024
Reviewed: May 30, 2024
Alicia
United KingdomNothing
Everything.. staff were friendly and helpful.. rooms were absolutely excellent
Stayed in May 2024
Reviewed: May 30, 2024
Michael
United KingdomLimited drinks selection in the gallery bar and expensive
Very classy but very pricey as well. Staff were lovely and helpful.
Stayed in May 2024
Reviewed: May 29, 2024
Patricia
IrelandThe kettle wasn't very clean. There was only one small bottle of shower gel for two of us.
Room was nice, big comfortable bed, breakfast was lovely with plenty of choice.
Stayed in May 2024
Reviewed: May 29, 2024
James
United KingdomFriendly staff, upgraded for our wedding night absolutely stunning view.
Stayed in May 2024
Reviewed: May 29, 2024
Jacqueline
United KingdomNothing
Very clean, the beds are unbelievably comfy. Slept too well ☺️
Stayed in May 2024
Reviewed: May 27, 2024
James
United KingdomLack of staff for a hotel of this standard Slow check in Slow service
Great location Very modern Great staff Good rooms
Stayed in May 2024
Reviewed: May 27, 2024
Noeleen
IrelandNothing
Everything
Stayed in April 2024
Reviewed: May 27, 2024
Corr
IrelandThe cleanliness and the layout just everything about it
Everything the staff was so accommodating and the facilities it’s self was beautiful
Stayed in May 2024
Reviewed: May 27, 2024
Rachel
United KingdomHusband and I thought we would treat ourselves to a drink or 2 in the observatory. Concierge was lovely, waitress on first entering was lovely and seated us right away. However 20 minutes later and no one had came near us for our order. And its not that they were bust as they were standing chatting several times while we tried to gey their attention. We left in the end as we had reservations for dinner and thought if that's how long it takes for a drink order I cannot imagine how long we would wait on our drinks. There was a dirty sock also under the bed we found
The bed was comfy, on the booking I stated it was hubby's birthday and they left a note stating happy birthday with some cupcakes.
Stayed in May 2024
Reviewed: May 26, 2024
Keri
United KingdomExcellent customer service
Stayed in May 2024
Reviewed: May 26, 2024
Richard
United KingdomThe smell in the hall outside our rooms, it very unpleasant and seemed like a blocked drain.
All the Staff were so professional and welcoming. One of the best hotel sleeps I have had. Rooms and decor are of a high standard.
Stayed in May 2024
Reviewed: May 25, 2024
Elaine
United KingdomRoom cleaning not as regular as anticipated
Staff were so professional. Loved the Observatory bar with views across Belfast.
Stayed in May 2024
Reviewed: May 25, 2024
Dean
United KingdomPrices need to be worked on. Far too expensive for food & drink. Also room service had a £10 delivery charge which is rediculous. Could order food my local takeaway get it delivered 15 miles away for a lot less on delivery charge!
The dinner was excellent and the location. The staff were really pleasant!
Stayed in May 2024
Reviewed: May 25, 2024
Maureen
United KingdomBeautiful room, 22nd Floor with city view, bed was huge and very comfortable
Stayed in May 2024
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