Toft Green, York, YO1 6JT, United Kingdom
#74 of 102 hotels in York
Guests' ChoiceBased on 9307 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Janice
United KingdomNot enough breakfast tables, and some of the chairs were too big that you couldn't get round people easily
Lovely rooms very clean, although staff were very busy at times, they were also attenative. Lots of choice for breakfast
Stayed in June 2024
Reviewed: June 10, 2024
Mary
United Kingdomnear to everything
Stayed in May 2024
Reviewed: June 9, 2024
Alexander
United KingdomBreakfast room was a nightmare every morning. Too small for the number of guests.
Location and standard
Stayed in June 2024
Reviewed: June 8, 2024
Sally
United KingdomBreakfast was poor Had better breakfasts at other hotels
Stayed in May 2024
Reviewed: June 8, 2024
Wendy
United KingdomBiscuit with the tea and coffee in our room.
Hotel very clean and comfortable. Staff were very welcoming from the minute we walked in to the lovely lady cleaning our room. Breakfast was amazing. The anniversary card in our room was a lovely touch.
Stayed in June 2024
Reviewed: June 8, 2024
Michael
AustraliaConvenient location to train station
Stayed in May 2024
Reviewed: June 8, 2024
John
United KingdomDidn't like that we couldn't open a window in our room for fresh air. Had air-conditioning on all the time. Would have liked a larger bed.
Thought the Breakfast choice of food was excellent
Stayed in June 2024
Reviewed: June 8, 2024
Ian
United KingdomBreakfast - sausages need an upgrade
Great bedroom - come and clean
Stayed in June 2024
Reviewed: June 6, 2024
Julie
United States of AmericaThe air conditioner didn't work, we were hot all night and yes we followed the directions on how to use the thermostat.. The reception staff definitely did not make us feel welcome we were just more guests to process through as quickly as possible and move on. No smiles. Worst part was, we chose the facility at double the price of a spectacular room across the street because the add on Booking said "Parking Available" and the other said limited parking so we would have been taking a chance. Truth is, they have parking available but it's down the hill and you have to haul your luggage through the parking garage and up the hill and you have to pay nicely for overnight parking....oh they get you a discount, but it's only a couple dollars/pounds. Don't advertise parking is available if it's not really available. Or make sure it specifies PAID parking available at the very least.
I liked it was clean. The breakfast was good.
Stayed in June 2024
Reviewed: June 6, 2024
Syed
United KingdomA little pricey
Excellent location
Stayed in June 2024
Reviewed: June 5, 2024
Stacey
United KingdomThe beds were a bit too hard for us. But you can’t please everyone with everything.
Located 10 minutes from the centre. Staff are lovely. Rooms are lovely and clean.
Stayed in June 2024
Reviewed: June 5, 2024
Vicki
United KingdomHallway on ground floor had a damp, musty, wet carpet smell but no obvious sign of where it was coming from. Smell did not go in to the rooms so once inside it was fine. Carpets looked clean but when picking something off the floor there was alot of dust and fluff etc which should have been picked up easily by a decent vacuum. Also noticed some dried blood on one of the curtains the following morning when opening them (reported to reception who said they would get it seen to immediately).
Good location, easy walk to all main visitor attractions and sites. Easy check in and check out and nice breakfast with lots of options available. Family room was large enough. Good soundproofing, clean bathroom.
Stayed in May 2024
Reviewed: June 4, 2024
Jacqueline
United KingdomAdvertising Soya Milk on a notice as available on request in Breakfast area None available only oatmilk. Why advertise’on request’
Very close to York City Centre
Stayed in June 2024
Reviewed: June 4, 2024
Steven
United KingdomThe breakfast. While it’s great that it’s complimentary, the quality was not what you would expect for a place like this.
Ideal location for train travel or exploring.
Stayed in June 2024
Reviewed: June 4, 2024
Sheila
United KingdomBuffet style breakfast could have been better and warmer. Breakfast area was full and very busy, we had to carry breakfast tray to the bar area in order to find a seat (but not too much of a problem).
Hotel fairly close to railway station and city centre about a10 minute walk away. Double / twin room comfortable and quiet. Tea and coffee making facilities were available in room as was bathroom products. Room quite spacious for two people and also featured dressing table, chair and a sofa bed. Hotel and room very clean and tidy. Staff very pleasant, friendly and helpful.
Stayed in June 2024
Reviewed: June 3, 2024
John
United States of AmericaBreakfast could have had a few more choices.
Location -- once we figured out how to walk from the train station, which was only about 3 blocks away-- was good. Very nice walk to major attractions (about 6-7 block walk to York Minster) and lots of restaurants nearby en route. Quiet location, nice looking room, breakfast was fairly good.
Stayed in May 2024
Reviewed: June 3, 2024
Calum
United KingdomOne gripe. Electric supply was low, phones couldn't charge properly.
Stayed in June 2024
Reviewed: June 2, 2024
Claire
United KingdomBreakfast was nice but more hot food choice would have been better
Great location , clean and spacious rooms
Stayed in June 2024
Reviewed: June 2, 2024
Christine
United KingdomClean. Roomy. Good breakfast
Stayed in May 2024
Reviewed: June 2, 2024
Jennifer
United KingdomNothing
The location was good and it wasn't to far from the railway station. Walking to the centre was not far. Staff was friendly and the room was comfortable.
Stayed in May 2024
Reviewed: June 2, 2024
Duncan
United KingdomMore varied hot breakfast. Scrambled eggs every day. Choice of fried, poached or boiled would have been good.
Lovely hotel very clean and comfortable. Great location 5 mins from railway station and 10 mins to York minster and other attractions
Stayed in May 2024
Reviewed: June 2, 2024
Marta
United KingdomOn arrival the GPS map wouldn’t send us to the right spot (you might need to revise that) Staff was not welcoming or friendly, disinterested.
Location, bedroom good for families, good for our needs.
Stayed in May 2024
Reviewed: June 2, 2024
Blezard
United KingdomIt didn't seem the room we was in had been cleaned properly when I got out the shower and was walking on the carpet long black hair stuck to my feet These was not my hair we also had long black hair and pube hair still in the shower 🤮 also the bed was noisy, very noisy we even thought about sleeping on the floor. Also my parnter ate the sausages for breakfast and both days had a bad stomach we are unsure if it was the sausage but could be and they had powdered eggs for the amount of money I was expecting real eggs at breakfast.
It was really close to the center of York the staff at reception was very good
Stayed in June 2024
Reviewed: June 2, 2024
Joanne
United KingdomNo where to sit outdoors
Location
Stayed in May 2024
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