Toft Green, York, YO1 6JT, United Kingdom
#75 of 104 hotels in York
Guests' ChoiceBased on 9353 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Blezard
United KingdomIt didn't seem the room we was in had been cleaned properly when I got out the shower and was walking on the carpet long black hair stuck to my feet These was not my hair we also had long black hair and pube hair still in the shower 🤮 also the bed was noisy, very noisy we even thought about sleeping on the floor. Also my parnter ate the sausages for breakfast and both days had a bad stomach we are unsure if it was the sausage but could be and they had powdered eggs for the amount of money I was expecting real eggs at breakfast.
It was really close to the center of York the staff at reception was very good
Stayed in June 2024
Reviewed: June 2, 2024
Joanne
United KingdomNo where to sit outdoors
Location
Stayed in May 2024
Reviewed: June 2, 2024
Clare
United KingdomIt's advertised as opposite the station, but it's really not - the city walls are in the way!
Clean, easy, nice breakfast included
Stayed in May 2024
Reviewed: June 1, 2024
Anita
United KingdomThe bed was uncomfortable, pillows too thick
Location, not far to get to centr
Stayed in May 2024
Reviewed: June 1, 2024
Barry
United Kingdombreakfast a bit dull, relative to other hotels e.g . little choice for continental breakfast ; limited space so had to queue for table or go and eat in bar away from the buffet
easy to book in and out, pleasant people
Stayed in May 2024
Reviewed: May 31, 2024
Samantha
United KingdomSee above!!
You asked a question about breakfast. It felt quite disorganised to me. No-one asked our room number, we travelled with friends and family. We hoped to sit together at breakfast but we had to sit in different parts of the room. Felt like a canteen rather than a relaxing experience tbh. You need to give the night reception staff member praise, he was so friendly & welcoming, nothing was too much trouble. Again though, we didn’t get asked our room number and had drinks in the bar, we could have just wandered in off the street.
Stayed in May 2024
Reviewed: May 31, 2024
Rob
United KingdomNot applicable
Not applicable
Stayed in May 2024
Reviewed: May 31, 2024
Nigar
United KingdomUnfortunately our clothes were taken from the room and noone knew what happened to them. It was disappointing, the hotel does not have a cleaning service for clothes so they were not taken for washing by mistake. Breakfast is not good
Location was good, rooms were comfortable.
Stayed in May 2024
Reviewed: May 30, 2024
Paul
United KingdomHotel is 5 minutes walk from the railway station, room was clean with towels and complimentary drinks replenished daily. Buffet breakfast had a good variety of choices.
Stayed in May 2024
Reviewed: May 30, 2024
Jane
United KingdomNo complementary water in room. Breakfast chaotic. Didn’t like the plastic trays.
Great location. Clean room.
Stayed in May 2024
Reviewed: May 30, 2024
Graeme
AustraliaThe bed and pillows were very uncomfortable. The blind did not block out the light on one side and then there was a green glow from a light outside the bathroom that was on constantly. The design of glass in shower was strange as it curves right where elbows go. Breakfast has great potential with lots of friendly signs to ask if you need croissant warming, soy milk, gluten free bread etc but no one around to ask, we - along with other guests had to walk over to entry desk and ask for items which we ended up getting, would be better if you open breakfast at 6am to have someone around to request inevitable breakfast items.
Location was perfect near train station and attractions. Good to be able to have coffee in the room. Shower was hot. Clean room.
Stayed in May 2024
Reviewed: May 29, 2024
Diane
United States of AmericaOn the third and our last night, we were told there was no ice, that the ice machine was being cleaned for the next few hours. This was 7 PM and they have a bar. I felt very skeptical of that answer.
Very clean, super comfortable. Convenient location.
Stayed in May 2024
Reviewed: May 29, 2024
Sanders59
United KingdomThere wasn't anything I found to dislike I did notice the gym was not available but that didn't bother us as we didn't intend to use it.
The location os excellent and rooms are very comfortable and spacious
Stayed in May 2024
Reviewed: May 28, 2024
Pamela
United KingdomThe cooked breakfast was a little disappointing
The hotel was clean
Stayed in May 2024
Reviewed: May 28, 2024
John
United KingdomThere wasn't anything specifically wrong.
Nice modern hotel in a quiet location within York City walls, with a good breakfast and handy for the Station.
Stayed in May 2024
Reviewed: May 28, 2024
Edyta
United KingdomNo parking at the hotel, we have parked in the NCP parking tower nearby, price very high despite hotel discount.
Great location, close to old town and city walls. Nice staff and comfortable room. Big bathroom. Very tasty breakfast.
Stayed in May 2024
Reviewed: May 27, 2024
Alexander
United Kingdomgood room, very good breakfast,close to centre
Stayed in May 2024
Reviewed: May 27, 2024
Carol
United KingdomAll good
Plenty of choices and tasty
Stayed in May 2024
Reviewed: May 25, 2024
Martin
United KingdomThe bed was a little firm for our liking. But that is just personal preference.
Perfect location for exploring York.
Stayed in May 2024
Reviewed: May 23, 2024
Abbieanns
United KingdomThe room was great, super spacious and the bed was a really decent size as well as comfortable. It was easy to get to on foot from the train station.
Stayed in April 2024
Reviewed: May 20, 2024
Nv
Thailand- Vans (We used Ford Tourneo) can't park at the parking area so we had to drove around to find a place to park which is about 10 mins away(walking)
The hotel was very clean. We loved the room, the bathroom. The breakfast was included in the stay and they have varieties of food to enjoy. The hotel is walkable to York's center. It takes about 13 mins to walk to York Minster. For people who drove a car, The parking lot (Paid parking) is really close to the hotel but couldn't fit big vans.
Stayed in May 2024
Reviewed: May 20, 2024
Kerry
United KingdomBed a little too unstable
Great location
Stayed in April 2024
Reviewed: May 20, 2024
Sg25
United KingdomThe mattress, it was very uncomfortable.
The size of the room, the whole hotels look and feel, the staffs helpfulness and friendliness.
Stayed in May 2024
Reviewed: May 20, 2024
Lynn
United Kingdom1 of Coffee machines at breakfast not working properly, when mentioned to staff tried to fix it. Could not so ended up with queues for hot drinks.
Early check in. Rooms next door to each other as requested. Modern rooms. Great location short walk to city centre.
Stayed in May 2024
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