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  5. Reviews of Hampton By Hilton Liverpool City Centre

Reviews of Hampton By Hilton Liverpool City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kings Dock Mill, Hurst Street, Liverpool, L1 8DA, United Kingdom

#58 of 106 hotels in Liverpool

Guests' Choice

Review Score

Based on 8754 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 7, 2024

    9.0
    Lovley hotel in great location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and staff.

    Stayed in May 2024

  • Reviewed: June 6, 2024

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    There could have been some complimentary biscuits or cold drinks or a mini fridge in the room.

    I liked the bedroom is big with a massive TV. I liked the shower room all modern and like a home bathroom rather than plain white.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was disorganised every morning. No seats no cutlery no cups. 3 mornings told it is the busy time. We ate at all different times every morning. Loved Hotel. Breakfast time ridiculous. Shame let the hotel down. Same food every morning. Eggs were scrambled every morning no chioce.

    Location was great. Cleanliness excellent staff very nice and helpful.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Room ok for short stay. Lack of storage, i.e. no drawers at all, only 1 high level shelf in wardrobe, could be a problem for longer stay Window at high level. Impossible for me to see anything but building opposite.

    Reception staff excellent. Kind, friendly, efficient.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Good value for money 5 minutes walk to Liverpool One
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit chaotic at breakfast time trying to get a table and the kitchen ran out of eggs. Car park charge is very expensive for one night this should be included in the cost of hotel stay better off and cheaper using Kingsdock car park about 100 metres away.

    Far better and cheaper than other hotels in Liverpool.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Will book another break at one of their hotels.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    After reading reviews I was dreading the breakfast. Our breakfast was really nice. The young man Got everyone seated quickly and cleaned tables efficiently. All the staff were helpful and friendly. Nothing bad to say at all.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Great value hotel parking breakfast good staff excellent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were very hard mentioned this to reception and they said we could have had a mattress topper so that was useful to know if we stay again

    Good location great value staff were fantastic very helpful and friendly,

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Location and clean

    Stayed in May 2024

  • Reviewed: June 4, 2024

    8.0
    great location and great price.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    pillows were uncomfortable

    kids enjoyed the breakfast great choice of breakfast available location was excellent

    Stayed in May 2024

  • Reviewed: June 4, 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location , parking Facilities very good , breakfast seemed limited but ok

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    Fantastic hotel. Baths need removing from advertising though
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No bath in any room in the whole of the hotel. Baths are on the pics though so very inconvenient after a drive of almost four hours to get there

    Parking underneath the hotel was a great idea

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    lovely stay, great location
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 1 night

    nothing not to like

    great size room for 2 adults and 2 kids, light and clean. Great location for shops and Alert Dock. Bonus was check out not until 12

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    Lovely, friendly hotel within close distance to the city centre. Poor breakfast service
    • Leisure trip
    • Family with young children
    • Queen Room with Dock View and Sofa Bed
    • Stayed 2 nights

    Breakfast was a free for all and abysmal. I walked out with my two young children to get breakfast elsewhere. The areas were dirty and not enough seating and not clean. The bed was so uncomfortable and hard. Pillows were plentiful and lovely though.

    room layout and amount of beds. Bathroom was clean and hand soap/ shower gel smelt nice. White towels were lovely and fresh and fluffy. view out was lovely. Staff on check out and in the bar area were lovely.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was awful.

    Very clean and friendly generous staff

    Stayed in June 2024

  • Reviewed: June 3, 2024

    9.0
    Well placed for both the docks and the city.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of storage space in room,.

    Friendly staff, safe parking & good location

    Stayed in May 2024

  • Reviewed: June 3, 2024

    7.0
    Great location, very happy that it’s dog friendly but needs better facilities
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No toilets downstairs making it difficult if you wanted a drink at the bar as had to go back up to your room. Not enough tables in the dining space as hotel was full

    Great location, dog friendly and good choice of food at breakfast

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Would stay hear again and would recommend the hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No eggs for breakfast not much fruit

    The friendliness of the staff

    Stayed in May 2024

  • Reviewed: June 3, 2024

    9.0
    Close to amenities and car park at the basement within arms reach everything very very convenient
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Best location 5 walk mins from city centre if you would like to do shopping or dining. We went to the Mersey ferry it was 12 mins walk to the dock and the wheel of Liverpool was 6 mins walk only. From the elevator you can reach the basement and there you are your car no need to walk and for a day 24 hour stay we paid 20£ for parking. Cannot fault it. Breakfast was nice too with make your own fresh waffle.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    Great location, friendly staff!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast is good but it’s a bit hectic (may just be a half term thing). Think there just needs to be a better layout but staff were always helpful and gluten free bread was available for my husband.

    The staff we soooo friendly! The bed was incredibly comfortable. The rooms were clean and spacious and the location is fantastic!

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    Great hotel, lovely staff. Awfully uncomfortable beds.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was the most uncomfortable bed I have ever slept in. My wife resorted to sleeping on the sofa it was that bad.

    Lovely clean and bright hotel.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Like warm breakfast even at 7am

    Position of hotel.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast poor

    Lovely staff ,small rooms

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not like the glass doors on the bathroom, really felt uncomfortable with this

    Parking was easy to sort out, hotel nice an near the docks

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like the translucent cupboard door/loo door-in-one, with a hole that was a handle... I appreciate some privacy on the loo! Breakfast was a bit too chaotic. The system needs to be more orderly. And there were no eggs or veggie sausages!!

    Nice staff, great location, clean, comfy

    Stayed in May 2024

Showing 1 - 25

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