1 Gower Street, Leeds, LS27BP, United Kingdom
#23 of 44 hotels in Leeds
Guests' ChoiceBased on 7295 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Paul
United KingdomNothing
Modern and clean
Stayed in June 2024
Reviewed: 25 June 2024
Darren
United KingdomBit dated
Close to Leeds arena breakfast is good too
Stayed in June 2024
Reviewed: 25 June 2024
David
United KingdomBreakfast not as good as similar priced accommodation, pay for carpark.
Location
Stayed in May 2024
Reviewed: 25 June 2024
Elizabeth
United KingdomEverything was fine.
Breakfast was great - plenty of choice and good value for money. The bed was very comfortable, the room was lovely. It was a relaxing overnight stay.
Stayed in June 2024
Reviewed: 24 June 2024
Thomas
United KingdomI had to pay £20 for parking
It was easy to get to in the car, the rooms were nice and the bed was comfortable.
Stayed in June 2024
Reviewed: 24 June 2024
Chris
United KingdomBreakfast could have been better and more variety on the cooked food. Like maybe mushrooms fried eggs etc
Staff were helpful
Stayed in June 2024
Reviewed: 23 June 2024
Lynda
United KingdomRoom a bit small
Near to centre of Leeds, free breakfast, car park on site
Stayed in June 2024
Reviewed: 23 June 2024
Craig
United KingdomWe have been back three times and found the rooms to be in excellent clean condition. Staff are very friendly and helpful.
Stayed in June 2024
Reviewed: 23 June 2024
James
United KingdomHaving to pay £20 for one nights parking Bed was awfully uncomfortable, barely slept. Trying to charge for an “early “ check-in wham it was only about 25 minutes earlier.
Central location Decent breakfast
Stayed in June 2024
Reviewed: 23 June 2024
Lauren
GuernseyNothing, this was my second stay here as it’s really good
Well equipped, really convenient for central Leeds and great breakfast.
Stayed in May 2024
Reviewed: 23 June 2024
Carly
United KingdomThe only downside this time was the first time I’ve taken my daughter with me and I was disappointed that there’s no longer a waffle maker at breakfast that was the whole reason for bringing my daughter to stay
I love this place it’s my go to when we go to stay in Leeds.
Stayed in June 2024
Reviewed: 23 June 2024
Sandra
United KingdomThe room design meant that if you had someone sleeping on the bed setee, they were not able to see the TV. and although there were extra chairs, these were in the extra lounge and different to move. Also, the door to the bathroom was a sliding door and quite difficult to move.
Staff very helpful, and the location was close to the arena where we attended a gig. Lovely breakfast and the facilities very good. Room had an extra sitting room, so there was plenty of space.
Stayed in June 2024
Reviewed: 23 June 2024
Rita
United KingdomNot having room service
The breakfast was good but not enough options
Stayed in May 2024
Reviewed: 22 June 2024
James
United KingdomNot much choice on the cooked breakfast. Sausages could have been more tasty.
Good location. Friendly and helpful staff. Room was clean and good facilities.
Stayed in June 2024
Reviewed: 22 June 2024
Mark
United KingdomI think when you're spending this much, you expect a bath in the bathroom rather than just a shower.
Great and helpful staff. And I got an undisturbed night sleep despite being near the door to the floor, this was the most important thing and for this reason I would stay again.
Stayed in June 2024
Reviewed: 22 June 2024
Maureen
United KingdomThe food at the hotel was not great. I ordered a chicken ceasar salad which is hard to get wrong but they did. The chicken was dried out and almost inedible, no dressing on the salad leaves just thrown together and no cheese of any kind. The menu options are just fast food with no really healthy options. The breakfast was just buffet style with some scrambled eggs, so just more stodge. I shouldn't really have expected more from a 3 star hotel. Then there was the watered down wine... It is close to Leeds centre and there are plenty of eateries there and had breakfast porridge in Pret or Cafe Nerro. Be aware that parking is charged as extra. Although it is near the town centre there are not many shops close by.
This is a clean, modern comfortable hotel with well thought out bedrooms. With good showers, lots of light, good quiet aircon and blackout blinds. There is also a gym which I didn't use and a large area for eating or working. It is also just 10 minutes walk to Leeds shopping centre and eateries and 10 mins or so to St James Hospital. Ironing facilities in every room and in my room there was also a stylish and brilliantly designed sofa bed which looked super comfy. Both early check in and late check out are available for a small fee.
Stayed in June 2024
Reviewed: 21 June 2024
Beverley
United KingdomAll fine.
Location and friendly staff.
Stayed in May 2024
Reviewed: 21 June 2024
Lisa
United KingdomI liked everything nothing bad to say.
Nice welcome by staff and a nice kind lady who was at breakfast who was helpful.It was nice and quiet at night and close to everything.
Stayed in June 2024
Reviewed: 20 June 2024
Nikla
AustraliaWere only there for 1 night and at times only one lift was working. The morning we checked out was one of those times. I ended up having to walk down 3 flights of stairs with a small suitcase. This would not normally be an issue except I had injured my foot/ankle 2 days before so this was very painful.
Great location as the main shopping area was a 15 minute walk away. Great selection for breakfast in the morning
Stayed in June 2024
Reviewed: 18 June 2024
Nicole
United KingdomGreat location, clean and tidy.
Stayed in April 2024
Reviewed: 18 June 2024
Helen
United KingdomGood location
Stayed in June 2024
Reviewed: 17 June 2024
Seanhickman
United KingdomFriendly staff and perfect location
Stayed in March 2024
Reviewed: 17 June 2024
Richard
United KingdomNo complaints!
Friendly and helpful staff. Very comfortable and well appointed room. Very clean. Excellent buffet breakfast.
Stayed in June 2024
Reviewed: 17 June 2024
Russell
United KingdomBed was uncomfortable.
It was new and modern.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content