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  5. Reviews of Hampton By Hilton Edinburgh West End

Reviews of Hampton By Hilton Edinburgh West End This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

166 Fountainbridge, Edinburgh, EH3 9RX, United Kingdom

#85 of 169 hotels in Edinburgh

Guests' Choice

Review Score

Based on 6517 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    7.0
    Wouldn’t return
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I don’t like not being able to open a window especially when we had a lively balcony we could’ve sat on. Breakfast was awful overcooked bacon and sausages, no offer of eggs. Much better breakfast at budget hotels.

    Location was reflected in the price

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Cleaning and breakfast was perfect. The room is enough for two adult and a baby.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning Breakfast

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Clean, comfortable, nice staff, and great breakfast.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Water pressure at shower was low, not so much on Thursday morning, but Friday and Saturday morning it was. Thankfully I wasn’t washing my hair on those later days. Maybe because more people are staying towards weekend, I don’t know.

    Wonderful breakfast, very friendly, patient, and helpful staff. Clean comfortable room.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Good breakfast, nice room , interesting location

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 10 nights

    When i was checking out they charged me more than the initial price mistakenly, but the reservation team admitted it.

    I like breakfast, room and the stuff was very warm and polite.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Booked a room for 3 people but it wasn't suitable for 3 people, no room to move in it because of sofa bed

    Breakfast, location

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Our stay at the Hilton
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows on our bed were way too soft, which caused a bad night sleep Breakfast was okay, however for the price we paid for the overnight stay I expected a lot more quality for the Breakfast: the sausages were dried up, no fresh tomatoes, no fried eggs. The hasbrowns were hard and the scrambled eggs were too dry.

    The breakfast was okay. The hotel was clean. Nice atmosphere. Friendly, helpful staff. Loved the restaurant right next to the hotel.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Great stay and fantastic staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Modern and great location.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good facilities and location.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    the buffet breakfast was so delicious for us, it was a good start for the day. the location is very good, bus stop is very near like in front and in the side of the building. we also walked from here to princes street which made us enjoy the view going to princes street. its lovely place.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Clean but not so friendly front desk staff
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The front desk lady, Cristina, was not friendly at all. She just had a blank face when we checked-in. No smile, nothing! We were really put off by this. Didn’t make us feel welcome at all and made us feel like she was doing us a favour. No pleasantries whatsoever.

    I like that the rooms are clean although they never washed the drinking glasses. I liked the size of the room and the location was very quiet. The rooms were made daily. And the breakfast was satisfactory.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Confortable stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights

    The rooms can be small for 3 people. Also finding a table for breakfast is not always easy.

    Good location, you can reach the city center 15 min walking. The breakfast is good, although it gets really crowded. The employees are nice and helpful.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Close to fountain park.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool. No bath in room and sink too far from taps. Not power shower. Given room with adjoining door ? Why. Breakfast ok and friendly staff, but very busy and cooked breakfast over done.

    Easy to find and nice reception and staff helpful. Could leave bags there after left room (was charged £3 at previous hotel !)

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Best breakfast to start your day
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed wasn’t as comfortable as I would have expected.

    The breakfast and staff were amazing

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Hassle free
    • Business trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff helpful Close to restaurant Lovely breakfast

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Clean, comfortable hotel in convenient location
    • Leisure trip
    • Travelers with friends
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast buffet was disorganised and only ok.

    Great location, generous sized room, friendly staff.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception didn’t work after 23:00. We couldn’t ask things we wanted

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast choice and quality mediocre in relation to general standard of the hotel. Poor access on one side of the double bed and limited storage space in the room.

    Especially that the staff were very supportive and genuinely helpful.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Would stay again
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room quite small but adequate

    Great breakfast options. Friendly staff. Good cocktail options at bar

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like or I rather to say "I dont understand" why the staff are without any expression to welcome or even farewell any of the guests. No one greets or smiles at you whether it comes to housekeeping or the staff in the restaurant or the reception even all like 😐. You have only breakfast included and a small buffet compared to the other resturants in which we stayed in (even Hampton by Hilton ones) and in which I have worked in the past for a lot less wage than them and a lot more on the buffer and in general yet everyone was welcoming with a smile or even expressing their farewell, engaing with the guests. Here is about the same if you just enter in or walk out, as well as buffet oftenly not having much on, yet some staff sit on the table while they wait to pick up the plates😬 bit unprofessional I think it is definitely something to work on.

    I like the way Hampton by Hilton is very nice hotel and the room are always comfortable.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Awesome
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There could've been a curtain in the bathroom and better controls for heating. Way too hot in the night and the ac or fan setting didn't seem to be effective.

    Great breakfast, very good variety, and really friendly breakfast staff.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very friendly.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    8.0
    Good location- late booking. Not disappointed.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast time disorganised, needed a front of house to allocate seating of guests. Guests self directed to tables; Couples were are tables for 4 and families were cramped around make shift tables!!! Some staff were a tad rude ( mix of either very friendly staff or the other extreme and not so good at customer service).

    Quiet location, minimal road noise in room. Approx 20 mins walk to the Castle. 10 mins walk from Haymarket station. Nearby Tesco express, Costa and Subway if need a quick snack. Some staff were very friendly and extremely helpful, in particular the overseas employees. Standard similar to a Premier inn, so pleased.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Only served fizzy beer or lager, not proper beer.

    Very comfortable beds. Single beds were more like small doubles, very nice.

    Stayed in April 2024

Showing 1 - 25

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