Avon Street, Bath, BA1 1UP, United Kingdom
#19 of 42 hotels in Bath
Guests' ChoiceBased on 7471 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.1
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
David
United KingdomWould have been good to have parking on site or a deal with the closest car park
The room is well thought out and comfortable, the bathroom was as well and the shower was great. The breakfast was fantastic although I would have liked some marmite.
Stayed in June 2024
Reviewed: June 2, 2024
Elisabeth
United States of AmericaWindows did not open. Room was rather small.
Breakfast was good and ample. Location very central and close to Roman Baths. Rooms were well equipped. Beds were very comfortable. Working safe in the room. Front desk was helpful.
Stayed in May 2024
Reviewed: June 2, 2024
Bernadette
IrelandNot a major issue but room was a little narrow.
Lovely hotel, very clean and great location. Staff very helpful
Stayed in June 2024
Reviewed: June 2, 2024
Ewa
Polandonly one minor thing - lack of hangers on wall in bathroom (for 2 people who were using 4 towels, was a little bit difficult to hang 2 towels. Very small issue :)
location, quiet and light rooms, good breakfast, nice staff
Stayed in June 2024
Reviewed: June 2, 2024
Stephen
United KingdomReception desk staff.
Stayed in June 2024
Reviewed: June 2, 2024
Brian
United KingdomMaybe to add bacon, fried eggs, black pudding, tomatoes as a Full English Breakfast option
Plenty of choice. Surprised no bacon, but otherwise very good! Sausages very tasty, scrambled egg pretty much cooked to perfection considering the quantity. Particularly enjoyed the Hilton special waffles, thank you
Stayed in June 2024
Reviewed: June 2, 2024
Siobhan
United KingdomNo parking
Good location, clean, nice breakfast
Stayed in June 2024
Reviewed: June 2, 2024
Lynda
United KingdomThe breakfast area was right on top of the Reception where you check in got a bit too busy
Great location
Stayed in June 2024
Reviewed: June 2, 2024
Julius-caesar32
United KingdomChecking in took a bit long, more staff at the front desk would have probably sped things up. Would be nice if there were more draws and and storage in the room. The iron was rubbish - didn't really get rid of creases and the water inlet's too small.
Staff were friendly and helpful. The gym is 24 hours which is great. Before we arrived we told them we were celebrating our anniversary and anything would be appreciated. They gave as a card and 2 cupcakes which was a nice touch. Buffet breakfast was good. Really liked the sausages. Would be nice to also have bacon.
Stayed in June 2024
Reviewed: June 1, 2024
Merlita
United KingdomRooms in hotel where ok but , the glasses & cups for tea & water still had lipstick marks on them ,
Close to all the main places to see & visit
Stayed in May 2024
Reviewed: June 1, 2024
Rachel
United KingdomThe fridge in our room hadn’t been checked and there was things in there from previous occupants.
Easy to find Bright and clean
Stayed in May 2024
Reviewed: June 1, 2024
Ruud
Belgiumnothing.
The hotel has a very good location for visiting Bath. The beds were very good, large and good mattress. Breakfast was average, however it was nice to be able to make your own waffle. A plus punt.
Stayed in May 2024
Reviewed: June 1, 2024
Adam
United KingdomThe breakfast was a bit basic compared to what I was expecting. Also, you effectively have to sit in the lobby which gets busy and arriving or leaving guests can be quite disruptive to your morning meal.
Great location, you are in the middle of Bath yet it's very quiet. Very clean rooms and friendly staff members.
Stayed in June 2024
Reviewed: June 1, 2024
Hayley
United KingdomBreakfast was not great
Clean and welcoming
Stayed in May 2024
Reviewed: May 31, 2024
Huimin
ChinaNothing
Stayed in May 2024
Reviewed: May 30, 2024
Elizabeth
United KingdomI thought breakfast could have been better, coffee machine leaking, no bacon and not much choice of bread
Great location, great service, great room, will definitely return
Stayed in May 2024
Reviewed: May 30, 2024
Sophia
United KingdomThere's nothing we didn't like.
The breakfast was excellent. The bed was extremely comfy. The location was excellent. The staff was polite and the service was swift. The hotel was clean and safe. Will definitely recommend.
Stayed in May 2024
Reviewed: May 29, 2024
Marcella
United KingdomVery central location, very clean & lovely up to date rooms
Stayed in May 2024
Reviewed: May 28, 2024
Ewelina
IrelandNothing at all
Nice,clean, modern hotel in central Bath. Close to train station and tourist attractions. Breakfast tasty and plentiful.After we checked out, they stored our bags for the day as our flight was not til the evening. Would definitely stay again
Stayed in May 2024
Reviewed: May 27, 2024
Paul
United KingdomNothing really, its a good budget type hotel in a great location. No frills just everything you need. Quite expensive on certain nights (e.g. bank holiday weekend Saturday £300).
breakfast was generally good, although space was short at peak times. Bed extremely comfortable. Staff really good from top to bottom.
Stayed in May 2024
Reviewed: May 27, 2024
Pierre
United KingdomCar parking facilities ought to be more advertised. I ended up paying over the odds by Parking in the short term car park by mistake. Even if car parking is not included by the hotel, it should be made clearer to the guests. P
Location
Stayed in May 2024
Reviewed: May 27, 2024
Lauren
United KingdomHot Breakfast was oily.
Excellent location. Great sized room decorated very well and good facilities.
Stayed in May 2024
Reviewed: May 27, 2024
Alia
United Arab EmiratesDust under furniture is not being cleaned
Location Comfort
Stayed in May 2024
Reviewed: May 26, 2024
Christine
United KingdomI found everything ok
Room was clean and well presented- good choice st breakfast
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content