Warwick Road, Stratford-upon-Avon, CV37 0NR, United Kingdom
#19 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 2827 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.2
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 24 June 2024
Gabriela
United KingdomMenu in restaurant bit random. Not sure what the theme was. Not a lot of choice.
Beautiful building. Luxury spa. Very attentive staff although some would benefit from some training on what drinks are available.
Stayed in June 2024
Reviewed: 21 June 2024
Kelly
AustraliaLots to choose from for breakfast
Stayed in June 2024
Reviewed: 20 June 2024
Tracy
United KingdomWe booked months before our stay, yet we were given a room that looked out onto a dumping area. Such a bad view that the net curtains were so thick, we couldn't see out (not missing much). The room was very hot but we couldn't open any of the windows. Might as well of not had a window! Plus, it sounded like a skip was being emptied both mornings, with smashing glass, and crashing and banging at 5am! Not ideal. With such immaculate gardens and golf course surrounding the hotel, to get this view was very disappointing.
Fabulous breakfast. Good selection of fruits, cereals, cooked buffet and toast. Lovely setting, really clean spa area and great golf course for the boys. Immaculate gardens too! Reception staff were really helpful and smiley. Lovely large room, with tea/coffee facilities.
Stayed in June 2024
Reviewed: 19 June 2024
Stacey
United KingdomThe bar/drink area Flat drinks and cocktails with not finesse
The magnificent superior room with four poster bed, roll top bath, marble fireplace and views over the Italian garden was just wow. The spa area
Stayed in June 2024
Reviewed: 19 June 2024
Paula
United KingdomNothing
This is a seriously impressive building steeped in history which is reflected all around to building. Check in was seamless and good information provided by Front of House with regards local eateries and walks into Stratford to avoid the roadworks currently taking place on the main road (not for the faint hearted or less mobile). Room was large in keeping with the hotels size. a tad dated obviously with a few creaky floorboards but this has to be expected and added to the charm and was spotlessly clean. Restaurant and bar area give beautiful views over manicured gardens and the golf course next door and was extremely peaceful. We didn't get chance to use the spa or leisure facilities but they looked very well maintained. Breakfast was simple with the usual choices but well cooked and everything you needed to start the day.
Stayed in June 2024
Reviewed: 13 June 2024
Tony
United KingdomNot the hotels fault, but long diversions on the road. Due to finish soon
Excellent hotel, very pleasant and helpful staff
Stayed in June 2024
Reviewed: 12 June 2024
Mery
United KingdomBreakfast would of been lovely but it's nit hot enough atall. Sausages needed some kind of colour as looked raw. Dishes with breakfast hot food look awfull. Hotel and grounds are stunning. Room.was gorgous,but view of outside bins and staff smoking was horrible.. Expected z bit more of something outside our window. Clean room and facilities nice.
Location . But unfortunately riad works outside. So be aware it's an eight mile trip round to get to hotel. Very annoying . It is too far to walk,don't believe anyone, who says it's twenty minutes into town.
Stayed in June 2024
Reviewed: 9 June 2024
Gary
United KingdomHotel nice place - but struggled either way my health as roomalong way from reception/ bar snd restaurant
Room was along way from reception and I’m disabled - hotel was clean - staff very good , but problems either roads Beas hotel caused real issues if going out from hotel
Stayed in May 2024
Reviewed: 8 June 2024
Janet
United KingdomGood breakfast but the evening menu is limited, expensive and poorly cooked.
When I arrived to stay for 2 nights I was allocated a room with no opening windows that was stuffy and overlooked the rubbish bins. I complained and though as the hotel was full I was given a much better room with opening windows and a lovely view the next night. Thank you to Beth on reception.
Stayed in June 2024
Reviewed: 6 June 2024
Tim
United KingdomExtensive roadworks were a pain but not the fault of the hotel. Long yomp roud to the apartment from the main hotel. Huge potholes in apartment car park access road.
Excellent spa even though some elements weren't working (e.g. jacuzzi). Apartment was excellent. Very quiet. Beautiful location. Food was excellent.
Stayed in June 2024
Reviewed: 3 June 2024
Waylin
United KingdomGreat hotel in superb location. Very dog friendly.
Stayed in June 2024
Reviewed: 3 June 2024
Roberts
United KingdomHotel a little out of the way. There were road closures and the diversion added fair bit of time to the journey. Some shabbiness inside the building but did not impact the stay at all.
Amazing breakfast, comfortable bed. The Spa is wonderful, good facilities and not overcrowded at all. Overall felt good value.
Stayed in May 2024
Reviewed: 1 June 2024
Carole
United KingdomBreakfast wasn't good, the buffet was cold and over cooked, and had to ask the staff to refill items that had run-out.
Stayed in May 2024
Reviewed: 1 June 2024
Vikki
United KingdomRoad works nearby which resulted in long diversions.
The spa was lovely and relaxing.
Stayed in May 2024
Reviewed: 31 May 2024
Julie
United KingdomSome modernisation required. Roadworks outside so only one way in and out.
Lovely old spacious hotel in beautiful grounds.
Stayed in May 2024
Reviewed: 30 May 2024
Penny
United KingdomThe reception staff were a bit lacking on arrival but much nicer on departure.
Great location. Lovely setting. Very comfortable bed. They had decaf coffee and tea in the room. Nice spa facilities too.
Stayed in May 2024
Reviewed: 30 May 2024
Liam
United KingdomGreat location great spa. Hotel a little dated
In slightly need of TLC. Needs painting
Stayed in May 2024
Reviewed: 30 May 2024
Melinda
United KingdomNo Service for tea self service for breakfast .
Good cooked breakfast selection continental cereal pastries good selection.
Stayed in May 2024
Reviewed: 30 May 2024
Morse
United KingdomFood was over priced unfortunately my Fish and Chips was not the best either. this is my only complaint of the hotel.
This is an old stately building with age related decor, very photo genic building.
Stayed in May 2024
Reviewed: 29 May 2024
Paul
United KingdomWas in room 329 wasn't happy with the bathroom paint peeling off bath and when having shower water wouldn't go down plug. Couldn't use the toilet in the room as it wouldn't flush properly. Mattress had no protector on them and Mattresses was stained yellow as was the duvet inside cover. Beds wasn't zipped together properly and that caused a big dip when trying to sleep. We only had one milk and one biscuit for a couple
Hotel is beautiful and staff are amazing I've stayed a few times now and would deffo come back again soon
Stayed in May 2024
Reviewed: 27 May 2024
Katie
United KingdomThe spa facilities were a big let down. The ladies changing rooms were a mess on arrival and as I left. In the spa area it was also not very clean plastic cups were all over the floor, wrappers in the rooms and overall wasn’t kept clean. I would expect for the price that the facilities would be extremely clean. This is the only thing that let us down and would be extremely disappointed if we booked this hotel just for the spa
The staff were so amazing when we arrived the lady and gentleman on reception were so friendly and welcoming. The room was nice and the breakfast was also nice.
Stayed in May 2024
Reviewed: 26 May 2024
Natalie
United KingdomIt’s abit dated but it is a huge place to keep up to date.
We stayed In a suite which was perfect for 3 adults. I’d also asked for ground floor and they sorted that. Evening meal and breakfast was nice.. a big choice. Plenty of parking.
Stayed in May 2024
Reviewed: 26 May 2024
Anthony
AustraliaEntry a little confusing.
Friendly, good value. Good location for me.
Stayed in April 2024
Reviewed: 24 May 2024
Mr
United KingdomThere was a mix up with my room upon arrival which was quickly rectified and i was upgraded which was great, however my upgraded room had a considerable leak and it appeared it had not been in use for some time as the room was very cold and struggled to get any heat in to it in my short stay.
Interesting location, Nice atmosphere, Pretty grounds, food was tasty, The spa is well equipped.
Stayed in May 2024
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