Station Road, Matlock, DE4 2EB, United Kingdom
#5 of 8 hotels in Matlock
Guests' ChoiceBased on 921 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Jane
United KingdomThe rooms were very clean and bed comfortable. English breakfast was freshly served from kitchen & continental breakfast was self service. We had a very nice evening meal and the proximity of the hotel was ideal for next day visit to Chatsworth House. Location of hotel was rural with plenty of parking. Would highly recommend.
Stayed in May 2024
Reviewed: May 19, 2024
David
United KingdomThe difficulty in getting to the bedrooms. a lift would have been appreciated.
The staff were very helpful, especially 'Tom', which was much appreciated as my wife has difficulty in getting up and own stairs.
Stayed in May 2024
Reviewed: May 18, 2024
Jean
United KingdomObviously you're a pub chain and the menu reflects this. Great menu but prefer more homemade style .
Beautiful pub. Great layout and decor. Lovely staff. Great beer garden and great for caravan visitors .
Stayed in May 2024
Reviewed: May 13, 2024
Samantha
United KingdomThere was no bathtub, only a shower. Pictures on the website show a bath and nothing in room description states otherwise
Friendly staff, good quality coffee in the room, comfy bed.
Stayed in April 2024
Reviewed: May 11, 2024
Gemma
United KingdomYou can only gain access to the accommodation when the pub is open. We stayed on a Sunday and had to be back for 10pm. This was very disappointing and should be made clear when you book. It made our evening in Matlock very short. We were clock watching rather than relaxing with friends to make sure we met the curfew! It’s for this reason we wouldn’t stay again. This issue would be so easy to fix with a keypad on the back door where you could change number regularly. The pub has pitches for caravans and camping whereby they could access the toilet block via a keypad system.
Good location in between Matlock and Bakewell. Also next to the Peak shopping village. Pub is very close to the starting point for the Rowsley circular walk. The breakfast was good.
Stayed in May 2024
Reviewed: May 2, 2024
Jason
United KingdomUnfortunately my first and second choice for dinner were not available , found it strange for a saturday as would have expected good stock levels for a weekend . Food we had was great though , just third choice. With staying in the hotel we were advised 20% of dinning , but neither us or the restaurant picked up on , might have been a good customer service point if they would have picked that up , not the end of the world
Great location , and service was spot on , room was really well finished and presented. Resturant was a lovely setting , we were there just to relax and that we did. Have booked again
Stayed in April 2024
Reviewed: May 1, 2024
Irene
United KingdomJust more decaf tea
Every thing was fine
Stayed in April 2024
Reviewed: April 27, 2024
Peter
United KingdomVery comfortable bed and pillows. Large room and bathroom . The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 22, 2024
Frances
United KingdomNo dislikes.
Good comfortable well laid out room with modern shower facilities. Kettle, tea, coffee, and biscuits provided.
Stayed in April 2024
Reviewed: April 15, 2024
Richard
United KingdomAlthough clean and comfortable I was the only one there by 9pm not very popular?
Stayed in March 2024
Reviewed: April 15, 2024
Trevor
United KingdomIt was very clean, and a great location for our stay, comfy bed and room, breakfast was lovely and a good price. Staff were lovely and helpful, even when they seemed understaffed. Would definitely stay again
Stayed in April 2024
Reviewed: April 10, 2024
Carol
United KingdomNothing
Clean and comfortable
Stayed in April 2024
Reviewed: April 9, 2024
Sarah
United KingdomWe did not book breakfast room lovely but prefer a power shower only reason not book again
Stayed in March 2024
Reviewed: April 2, 2024
Sarah
United KingdomWe had a 3 night stay, purely for a ‘walking holiday’. Hotel is in a good location for nearby walks. Bar/restaurant is very spacious, lovely decor, warm and country style feel, very clean. Friendly / pleasant staff. Food menu was sufficient, plenty of choice. Drinks menu and drink choice behind the bar was very good. Food and drink reasonably priced too. Breakfast was also very good, excellent value for money. Hotel room was spacious, clean and presentable, bed / pillows were comfortable. Shower over the bath, shower was sufficient (water temp and pressure was good) Tea/coffee making facilities were good, replenished daily. Large TV. I would happily stay again.
Stayed in April 2024
Reviewed: March 26, 2024
Stefan
United KingdomMinor issue but our room at the front was a bit noisey due to road traffic,ear plugs or secondary glazing would help
great location.Good food. Friendly staff and comfortable room.
Stayed in March 2024
Reviewed: March 21, 2024
Amy
United KingdomWe didn’t like how noisy it was in the early morning from the cleaner. Hearing the hoover at 6:30/7 on a Sunday morning when your child free was abit meh. In the plus you can say they take pride in cleaning.
We loved the style and friend atmosphere. We liked the combination that food/drinks are on site and rooms upstairs were comfortable and clean. Great value for money. A lovely small shopping village 100 yards away from the Inn- unique shops and such beautiful buildings/space to ponder.
Stayed in March 2024
Reviewed: March 20, 2024
Neil
United KingdomCannot book directly and choose room. Stopped a few times now but would not want the room i staying in last time. Think you need to re think your booking as far as regulars go
Love the place. The staff need sorting out. I think some are just using it as a way to retirement. Don't like not being able to book direct. Would like to specify my room. Bit of a game changer.Didnt like room Would not like to be in it again. No choice the way your booking allows.
Stayed in March 2024
Reviewed: March 16, 2024
Zoe
United KingdomPrice , was a little high, could have included breakfast
Good location Decent breakfast (which was extra to the room rate) Good quality mattress Large clean room Free parking
Stayed in March 2024
Reviewed: March 16, 2024
Lynn
United KingdomNothing
Everything was great
Stayed in March 2024
Reviewed: March 9, 2024
Stephanie
United KingdomSpacious
Stayed in March 2024
Reviewed: February 29, 2024
Marion
United KingdomCould have done with an extra blanket/fleece to be available in the room. Duvet was quite light. Battery died in our room thermostat which meant we had a chilly room on last night as we returned too late to ask staff for help. Didn’t spoil the visit though.
Breakfast was very nice. Good time range. Nicely cooked breakfast and continental breakfast was good too. Close enough to a number of interesting places in the Peak District which we wanted to visit. On a main road, so easy to travel to/from but set back enough that the road was not an issue. Good spacious, comfortable seating areas, good evening meals very tasty and filling, reasonably priced. Pleasant atmosphere. Staff very attentive without being overbearing. Nice to have a door key to access back door from carpark. Great to find a no pets policy for rooms. I have asthma so this is very important for me and harder to find. So many more ‘dog friendly’ venues now and this is a potential danger to me. Good, safe, large, easily accessible, free car parking space a real bonus. Nice toiletries in the room and selection of tea/coffee, biscuits provided.
Stayed in February 2024
Reviewed: February 25, 2024
Nick
United Kingdomdidn't appreciate being bombarded with emails in the days before our stay requesting checkin online, additional [irrelevant] information and then remote checkout [bear in mind the stay was prepaid, the only checkout needed was to hand the key back and I do not see how that could be achieved online] I realise that this [and the unnecessary login process to access the hotel wifi] are the responsibility of Marston Inns but they really need to get it sorted out. But really, none of it to do with the hotel itself at all
Liked the breakfast, the room, the dinner. The bathroom was great. Nice bath. View from the window. The restaurant/bar were pretty good with a fine selection of beers and ales. The staff were all lovely and helpful
Stayed in February 2024
Reviewed: February 25, 2024
Alan
United KingdomEverything was perfect
Stayed in November 2023
Reviewed: February 20, 2024
Irene
United KingdomJust a small mark on the sheet
Breakfast was very good Plenty of choice
Stayed in February 2024
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