Belgrave Road, Torquay, TQ2 5HG, United Kingdom
#21 of 45 hotels in Torquay
Guests' ChoiceBased on 1265 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
7.6
Staff
9.2
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Horsburgh
United KingdomAll good
The location was perfect.
Stayed in May 2024
Reviewed: 7 June 2024
Wizzy
United KingdomClose to the town
Stayed in June 2024
Reviewed: 7 June 2024
Jackie
United KingdomNOTHING TO COMMENT ON
ROOM WAS LIGHT AIRY AND VERY SPACIOUS BEAUTIFULLY DECORATED AND VERY COMFORTABLE
Stayed in June 2024
Reviewed: 7 June 2024
Craig
United KingdomFinishings on the tap fixtures felt cheep, but overall comfortable and great value for money
Stayed in June 2024
Reviewed: 7 June 2024
Eleanor
United KingdomNothing
Friendly atmosphere. Efficient staff particularly receptionist. Very spacious well equipped room. Very good breakfast. Easy walk to promenade.
Stayed in June 2024
Reviewed: 4 June 2024
Roy
United KingdomBar shuts at 10,outdoor swimming pool had issues couldn’t use,
Great location
Stayed in June 2024
Reviewed: 4 June 2024
Corriene
United KingdomNothing
Bit dated but comfy and good bathrooms. Staff were amazing, friendly and helpful especially Peter. Would definitely recommend this hotel.
Stayed in June 2024
Reviewed: 3 June 2024
Gary
United Kingdombit noisy if your on the roadside
location for the theater great on the seafront in 200yds
Stayed in June 2024
Reviewed: 3 June 2024
Ben
United KingdomCouple minor things, didn't spoil our stay, could do with an extra double socket in the room, carpet in room could do with a wash.
Had an excellent stay, the staff was friendly and helpful, breakfast was plentiful and very nice, the room was clean and bed comfortable and had a good night's sleep. Will definitely use this hotel again and would recommend it.
Stayed in June 2024
Reviewed: 3 June 2024
Rebecca
United KingdomThe outside and reception and eating areas were very dated and needed a good facelift. First impressions and all. So we were very pleasantly surprised by the redecorated room.
The new room we were in was recently refurbished. It was so bright, huge and comfortable! Staff very friendly. Round the corner from the front. Good parking. Very happy!
Stayed in June 2024
Reviewed: 2 June 2024
Emily
United KingdomBrilliant location, just a 10 min walk from beach and shops. Clean and spacey rooms. Comfy bed and sofa with a smart TV. Furniture a little old and outdated but not an issue. Pool and hot tub were small and simple but still good. Free parking available round the back bur very tight car park! Great value for money
Stayed in June 2024
Reviewed: 1 June 2024
Rachel
United KingdomGreat location and staff were friendly and helpful.
Stayed in June 2024
Reviewed: 30 May 2024
Karla
United KingdomNot a very nice smell in room but like drains, tv too small, bed not very comfortable
Friendly staff, nice decor
Stayed in May 2024
Reviewed: 30 May 2024
Mr
United KingdomThe hotel has a certain charm but is a bit rough round the edges and tired and probably needs a refurb or some money spending on it!
Staff staff staff....they made the place
Stayed in May 2024
Reviewed: 29 May 2024
Miia
FinlandService was a bit slow. No extra facilities (and extra services)
The location was very good; near to railway station and centre. Rooms were clean and spacious.
Stayed in May 2024
Reviewed: 28 May 2024
Michael
United KingdomThere was nothing that we did not like especially as they have only just resently opened there doors
The staff were all very polite and pleasant. Will definitely go back, especially as we have been told how much more they are going to in prove on the resterante and out door facilities.
Stayed in May 2024
Reviewed: 26 May 2024
M
United KingdomStaff were very friendly and helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Charlotte
United KingdomEverything from the room to the staff
Stayed in May 2024
Reviewed: 24 May 2024
Michael
United KingdomAccess to top floor bedrooms no lift. Lovely old building. But Needs up grading. Lot of coach trips.In hotel Bar not open only over meal times. ..
Lovely staff very clean rooms cieaned every day. Near to beach an bus service. Good Breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Denise
AustraliaDuna hot. Need light duna with extra cotton blankets. Fridge would be good.
Spacious bedroom
Stayed in May 2024
Reviewed: 22 May 2024
Gillian
United KingdomParking fee is expensive but very little option in the area. Breakfast had shown high reviews so disappointed when bacon was so hard I couldn't cut it. Not the fault of the hotel at all, but be aware that if you arrive late evening there may well be nowhere in the local area still serving food (half past nine)apart from the Chinese takeaway a short, steep walk up hill. A surprise for a Bank Holiday Monday. There are a lot of steps so beware if you have mobility issues.
Clean room, comfortable bed, located not far from the sea front. The pre-booked parking space was clearly marked.
Stayed in May 2024
Reviewed: 21 May 2024
Helen
United KingdomHeating on farrrrr too warm!
Location, staff & bath
Stayed in May 2024
Reviewed: 21 May 2024
Luck
GermanyOur room fronted the main road and we were intermittently woken by trucks driving past. There were no hooks by the door for hanging coats and dog leashes. Otherwise no complaints.
Friendly staff. Great hospitality. Rooms were clean and tidy. The decor and wall treatment were lovely and inviting. Tea and coffee services were provided. Our dog was also very happy.
Stayed in May 2024
Reviewed: 20 May 2024
Rodney
United KingdomThe breakfast was awful
Clean spacious room, pleasant staff
Stayed in May 2024
Norfolk, USA
Medellín, Colombia
Zahara de los Atunes, Spain
Saint Marys, USA
Playa del Carmen, Mexico
Trapani, Italy
Postojna, Slovenia
Trabzon, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content