Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. Sutton hotel reviews
  5. Reviews of Greyhound Hotel

Reviews of Greyhound Hotel

2 High Street, Carshalton, Sutton, SM5 3PE, United Kingdom

#1 of 19 hotels in Sutton

Guests' Choice

Review Score

Based on 753 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 21, 2024

    8.0
    Thoroughly enjoyable in beautiful Carshalton Ponds. Our advice is to go out and explore the parks.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights

    No view, has frosted window for privacy.

    Room 105, large twin (can be a double). TV and its controls needed adjusting by expert but all is in hand to be sorted. Excellent shower with brilliant water pressure. Beds comfortable. Has two `lounge` chairs plus desk and chair. Security seemed good. Wife had lovely b'fast she said. Very large car park and outdoor seating area. Packed with all ages enjoying themselves, wonderful to see. There are umbrellas and small cabins. I loved it. Bar and eating areas are beautiful, overall a stunnnng building well manged by Collum, wife and a whole host of staff.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Very nice thank you but I did send a message to say I forgot to mention we had a box of Pringles
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice with a view over the pond but no big deal for one night

    We didn’t have breakfast paid for room only my mistake

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Surroundings, sat in a lovely spot

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wonderful stay, didn’t want to leave!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    A lovely overnight stay in a great location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing

    Excellent breakfast, free car parking and friendly staff. I would definitely stay again.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Absolutely beautiful hotel , very quiet , very very clean and the beds were soooo comfy , would definitely stay again , the price for a Saturday night felt like pennies for such a beautiful south London hotel. Thank you

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything fine 😃

    Bed very comfortable. Quiet night. What more could we want?! Very clean. Good size room.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Very relaxing
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of choices

    Breakfast was excellent 👍

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of tge guests were noisy on returning to their rooms but that isn't the hotels fault

    Room was clean and had everything we wanted

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The window view was not really nice. The room service was not great. We ordered a platter and it was not tasty.

    The room was clean and the bed was comfortable

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Very happy with the stay
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were friendly and helpful. The room was quiet with a very comfortable bed. The breakfast was good with plenty of choices

    Stayed in May 2024

  • Reviewed: April 28, 2024

    10
    Excellent find we will definitely be back!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Nothing - it was all fabulous

    Everything was spot on - room, food, service

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Great comfortable welcoming stay. Very friendly staff
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    Location was perfect. 39 mins into Central London. Even put breakfast on early for us as I was running the marathon

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Fabulous place to stay!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The room was spacious, the bed really comfortable and we enjoyed a full English breakfast sitting in the dining room overlooking the ponds whilst watching the Herons and ducks wading around.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Walls looked like they had watermarks on, could do with painting over. (Room 304) As with most hotel rooms, the lighting is too orange. Need at least daylight bulbs in the bathroom otherwise no good for applying makeup.

    Great looking pub with nice outdoor area. We didnt use the pub but seemed very popular. Hotel room had everything you needed, hairdryer,iron etc. And nice touch with the toiletries (body/hand lotion would have been appreciated too), nice bedding. Good size carpark.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Lovely hotel, would stay again if in the area.
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Lovely clean room with very comfy bed. Very friendly staff

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs a freshen up regarding the paintwork

    Breakfast was good

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely shower

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Chef needs to learn to make scrambled egg

    Most things

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Great hotel with choice of room styles. Friendly, helpful staff
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Friendly, helpful staff. Great location. The rooms within the main hotel were very spacious and airy.

    Stayed in February 2024

  • Reviewed: April 9, 2024

    10
    Easy to find the Hotel. Quick check-in. Great room, great breakfast. Quick check-out.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights

    nothing

    room was clean, warm and easy to find. Hotel is right in the centre of the village, great place to walk around the park from. Staff were friendly. Breakfast was great and the food was well prepared and came quickly.

    Stayed in February 2024

  • Reviewed: April 9, 2024

    8.0
    Great stay in Carshalton
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    On arrival the receptionist was polite & I was checked in quickly but when I entered the hotel, I realised they hadn't told me my room number. I also later realised they hadn't given me any details about breakfast times & checkout (although a board outside stated what time breakfast started). There was a step in to the fabulous walk-in shower & for some reason, I kept tripping up and down it. There were some grubby streaks on the wall in the bathroom (I think from the painting frame/steam, rather than dirt). The bathroom floor was a bit dusty. I'm on the fence about the snacks in a basket in the room with the price list (different to what I paid for the crisps my will power succumbed to). Lovely selection but a bit too accessible & overpriced. There was a (tiny) single biscuit in a jar that was complimentary but probably would've been better not to bother. These were all only small issues, personal to me and definitely didn't affect my very pleasant stay.

    Nice location right next to the pond. Great for a morning walk before breakfast and good transport links. The room was much quieter than I expected, as the hotel is situated in a separate building behind the pub on the main road. Plenty of space in the car park. My room was well finished, modern but also in keeping with age of building with enough USB sockets to charge stuff. Furnishings & bedding were clean & comfortable. Loved the rustic looking breakfast table with juices, cereal & pastries etc. Enough choices for me on the main breakfast menu, which was well cooked & tasty. Very reasonably priced. I would definitely stay again.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Super friendly, clean, comfortable, good shower, nice breakfast, great value - really enjoyed my sta
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    faultless - you've got it right!

    Super friendly, clean, comfortable, good shower, nice breakfast, great value - really enjoyed my stay.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Beautiful hotel with wonderful accommodating staff. Would certainly be staying there again.
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    Nothing. Everything was perfect. The only thing that wold have made my stay better was for The Greyhound to have an EV charge point so I could have charged my car overnight and not have to go and find a charge point the next morning.

    Beautiful dinner and breakfast room. Staff were amazing. Nothing was too much trouble. Menu for dinner was lovely and the fish and chips were beautiful. Breakfast was excellent with plenty of choice.

    Stayed in March 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless