Dinks expensive

Location,parking good sized room

Stayed in June 2024

Burger was a little dry, but otherwise all good.

Staff were excellent. Hotel was very clean. Patio was wonderful.

Stayed in June 2024

N/a

Location , bedrooms , bathrooms , restuarant , meals including breakfast . Supportive reception staff.

Stayed in June 2024

waiting time for evening meal

good breakfast, friendly and helpful staff clean and tidy hotel

Stayed in June 2024

It could use a slow close toilet seat. The place is perfect outside that tiny detail.

GreyFriars was a wonderful stay. The suite was beautiful and spacious. The staff is excellent and a fabulous building. Cocktails at the bar are perfection.

Stayed in June 2024

The hotel advised it was dog friendly, when we went in for breakfast, a rather forthright lady chased after us and informed us that we could not take the dog in for breakfast! She then suggested we could have our breakfast in our room, or cancel and eat out! As the room was great, there is no where to sit and eat, we then asked if we could sit in the lobby, we sat at a high table which was really to small to get everything on it. There appears to be very little thought gone into dog friendly, all it would take is to use one of the other ding rooms! Clearly, unfortunately we wouldn’t recommend this hotel for dog owners.

Great location, very good room(23) had it’s own courtyard

Stayed in June 2024

bed, bathroom

Stayed in May 2024

Nothing could have been done to make this a more perfect experience. Everything was amazing.

We had driven from North Devon to Colchester, a long journey in the car. Upon arrival we checked in and had sadly missed out on dinner at the hotel because we arrived after the closing time for the restaurant. Being tired and travel weary, it was a total delight to be informed that the hotel had chosen to upgrade our room to a suite. I have never been made to feel so welcome before and the room was perfect.

Stayed in June 2024

Exceptional generous sized room with quality fittings. Restaurant great although a bit pricey. Great location within walking distance to most Good parking onsite

Stayed in June 2024

Beautiful building and is very well located

Food is excellent and the breakfast was excellent and included in the room price, we had a huge room with a massive bathroom, staff are great, beds were comfortable too

Stayed in June 2024

Strange noises through the night sounded like some sort of electric motors.

Great location nicely presented.

Stayed in June 2024

There was nothing we didn’t like

We chose to stay at GreyFriars for our ten year wedding anniversary as it was located directly opposite where we got married- the minories art gallery. The building is absolutely fabulous and we loved the little hidden doors. It was a beautiful mixture of modern and old which gives the building such a wonderful character. We were absolutely thrilled to learn upon checking in that we were upgraded. The suite was absolutely amazing. On top of that we were also given complimentary drinks from the mini bar . We were so thrilled. Sadly I do not like beer however my husband enjoyed his Peroni. The staff also left a plate with truffles and chocolate handwriting (happy anniversary) which was a wonderful touch to our special day.

Stayed in June 2024

This is our 2nd stay at this hotel. First time in 2019 and we had very fond memory of everything here. But this time in 2024, after Covid-19, we found the services and welcoming attitude have dropped noticeably. The Saloon service is good, but forgot one thing we ordered. Dinner was disappointing in term of flavour and the very long awaiting time for the dishes. Breakfast served was good, but no cheese/fruits/etc. that you could help yourself while waiting for the hot dishes.

We like the old-style English hotel. The rooms are well equipped, but not exactly the same. Reservations was very good at providing info and responsive.

Stayed in May 2024

The wifi was dreadful. So disappointing for a 4 star hotel. The hotel could not provide us with a blanket for our bed or firmer pillows … disappointing again for a 4 star hotel.

The bathrooms were large and tasteful. The beds were extremely comfortable. Parking on site was fantastic.

Stayed in June 2024

Breakfast was good, but very expensive.

Everything oké

Stayed in May 2024

There was nothing we didn't like... loved it all.

Great location, very polite, attentive & welcoming staff. Lovely room, quiet & comfortable, tastefully decorated throughout the hotel. Excellent food, wide choice including gf options. The Terrace and lounges are perfect for relaxing. Great value for such a beautiful hotel.

Stayed in June 2024

none

all facilities were excellent

Stayed in June 2024

N/a

It’s close to home an local communities

Stayed in June 2024

What’s not to like at this hotel ?

We were upgraded to a beautiful room, which was absolutely beautiful. Thank you so much

Stayed in June 2024

Restaurant manager at breakfast service who was extremely rude. I think it could also benefit from a new coat of paint.

Location and the building is lovey

Stayed in May 2024

Nothing

Nice property, good parking, clean, comfortable

Stayed in May 2024

This was our forth stay at this Greyfriers and as all previous visits the stay was well above standard. The staff were happy and helpful at all times. when we visit Colchester in the future we intend to stay agian. Two of our friends stayed with us on this trip at our reconmendation, and were more than happy!

Stayed in June 2024

The bedroom decor was a bit tired and the floor could have been cleaner.

The breakfast is fantastic. We got upgraded when we checked in, and the room was a great size with a huge bathroom, which had everything we needed. The complimentary mini bar was a nice touch, as was good quality coffee in the rooms.

Stayed in May 2024

There wasn't anything we didn't like

A really nice hotel, comfortable, clean and friendly.

Stayed in June 2024