Cliff Road, Newquay, TR7 2NE, United Kingdom
#25 of 44 hotels in Newquay
Guests' ChoiceBased on 2380 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Sue
United KingdomRoom located too far from reception to carry all my luggage, initial ‘cabbage’ smell in the room (cured by opening the window) and a wardrobe door that I had to prop a chair against, bright blue towel rail light when off, next to the bed (put a sock over it at night!)
sea view room, comfortable understated decor, friendly staff
Stayed in May 2024
Reviewed: May 16, 2024
Andrea
SpainThe kettle was burnt and dirty. I couldn't use it.
The location is very good and the staff very charming.
Stayed in May 2024
Reviewed: May 16, 2024
Simon
United KingdomBed was really soft, and the building would benefit from a refurb both inside and out.
The location is stunning, and the staff were all very friendly and helpful. Menu was good with a variety of pub grub, which was very tasty and was always hot!
Stayed in May 2024
Reviewed: May 13, 2024
Richie
United KingdomHotel was was a little dated and the room was a little warm.
The Location is second to none, the beach is at the back door! The staff were so good, really couldn't do anymore to help us. highly recommend the breakfast!
Stayed in May 2024
Reviewed: May 11, 2024
Carole
United KingdomThe bed was in need of a new mattress !
Very helpful and friendly Staff. Great breakfast. The hotel is a bit dated and in need of decorating but otherwise clean and comfortable.
Stayed in May 2024
Reviewed: May 11, 2024
Mark
United KingdomView was not very good
Stayed in May 2024
Reviewed: May 11, 2024
Amy
United KingdomAs some other reviews say, the floor is creaky but this is to be expected from such a very old building. Again, as the building is old the number of available plug sockets was very limited compared to more modern buildings. Only one of the bedside tables had a single plug, the tv and kettle took up the 2 plugs by the table and we often unplugged to allow us to charge phones etc. Another single plug was over in the corner, by nothing but a radiator so this was never used. We personally found the bed too soft but some may like this. The bathroom was very compact and the shower was very narrow, some people may struggle to use it without bumping into doors and walls etc. We found there was a lack of surfaces available to put things on, the dressing table was half taken up by the tea and coffee tray. There was a wardrobe which we didn’t use.
All of the staff were really pleasant and helpful. We had a town view on the corner and it was really bright and spacious. The room had a super king bed and was very clean. The shower had good water pressure. Parking available at an extra cost out the front but was very convenient and good to know we always had a space available when we came back from a day out. The room was cleaned/refreshed daily unless you put out a do not disturb sign. The tea and coffee caddy is refilled. The bar downstairs has great views and the usual pub grub menu with large portions at a reasonable price for Cornwall.
Stayed in May 2024
Reviewed: May 8, 2024
Kelly
New ZealandVery very old property which adds to its charm. However if you have mobility issues or large suitcase/bags etc very hard to navigate the narrow corridors/sometimes staircases. When it rains heavily my bathroom smelt like sewage. However, when asked to be moved - Staff were understanding and accommodating. Thanks team.
Location. Easy to walk everywhere in Newquay. Can get to the beach easily. Having breakfast overlooking the beach was awesome. Staff were fab. Great value for money.
Stayed in May 2024
Reviewed: May 7, 2024
Andy
United KingdomWindows need more regular cleaning in the dining room to allow you to see the great views. Bedrooms(I was in 208 facing the front and main road) need an overhaul. Light switch missing for bedside light, shower head needed replacing and grouting needs cleaning/replacing). Carpets in the corridor are very tired.
Spectacular location, views from the dining room and garden are stunning. Nice quality bedding and towels. Staff were all very friendly and helpful. Daily room clean/tidy was unexpected considering the price..Full English breakfast was very tasty and well presented.
Stayed in May 2024
Reviewed: May 4, 2024
Stuart
United KingdomStaff were really helpful on arrival View at breakfast was stunning
Stayed in May 2024
Reviewed: May 2, 2024
Mark
United KingdomParking and the general tired feeling about the place. Shower was terrible and the pole of the shower curtain was very rusty. Breakfast not served until 07:30
Location
Stayed in May 2024
Reviewed: May 2, 2024
Sam
United KingdomCreaky bedroom floor. Looks a bit tired
Great location. Beautiful dining room. Fabulous views from the dining room. Friendly staff.
Stayed in May 2024
Reviewed: May 2, 2024
Mark
United KingdomWas very central to the work I was carrying out
Staff very helpful on arrival
Stayed in May 2024
Reviewed: April 30, 2024
Carla
United KingdomThe hotel itself is old, and fairly dated. Don't let that fool you though, all the things that actually matter are wonderful. Before staying here I was in a very 'fancy' 4 star hotel that didn't hold a candle to this place.
The views from my hotel room were stunning. The room was spacious and nicely decorated. Their was a very fancy coffee machine (that was easy to use) in the room. The staff were incredibly friendly, the food was delicious and I was able to reserve parking outside. All in all a wonderful stay and I wished I was staying there longer.
Stayed in April 2024
Reviewed: April 30, 2024
Martin
United KingdomLocation sea views
Stayed in March 2024
Reviewed: April 28, 2024
Gaynor
United KingdomNothing
Great location , beautiful room with excellent sea views , all staff very friendly Restaurant and bar area really lovely with fantastic sea views. Pre booked car parking was great.
Stayed in April 2024
Reviewed: April 27, 2024
Marc
United KingdomOnly one towel
Location 24 hour concierge
Stayed in April 2024
Reviewed: April 26, 2024
Clare
United KingdomNo twin rooms with a sea view. Would have been nice to have a couple of comfy chairs with a small table in the room.
Great location. Parking on site. Lovely breakfast. Great it had a lift to get to all floors. Spacious room. Comfy beds. Friendly staff.
Stayed in April 2024
Reviewed: April 26, 2024
Terry
United KingdomNot enough time in resort. We'll book again soon for a much longer stay
Property,location and Staff
Stayed in March 2024
Reviewed: April 24, 2024
Sara
United KingdomThe windows needed cleaning very badly inside and out. The corridors upstairs were extremely shabby but I think they’re doing up the hotel gradually
The room was very nice, wonderful sea views. Very clean, nice bathroom with a powerful shower. The staff were very friendly and the breakfast was very good 😊 I hope to stay there again
Stayed in April 2024
Reviewed: April 23, 2024
Paul
United KingdomThere was a smell of drains from the ensuite shower which we reported at the time.
Super location and very convenient pub for evening meals. Easy walk to the beaches. Great views. Car park nearby for 24 hour parking.
Stayed in April 2024
Reviewed: April 22, 2024
Mark
United Kingdomfab views
Stayed in April 2024
Reviewed: April 21, 2024
Kerry
United KingdomN/A
The friendly helpful staff, sea view restaurant. Being on the highstreet.
Stayed in April 2024
Reviewed: April 20, 2024
Steven
United KingdomPoor TV signal, weather was poor so may off effected the signal.
Polite friendly staff. Quick check in. Great breakfast.
Stayed in April 2024
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