My only problem was the shower didn’t have a handle attached to the wall to assist you getting in and out of the shower could slip if not to careful

Good location rooms were nice and clean. Garden area had great views overlooking Salisbury Cathedral excellent spot for having a drink on a beautiful sunny day

Stayed in June 2024

Excellent room with a view of Cathedral. Good breakfast very helpful staff throughout the stay

Stayed in June 2024

They don't serve food on the evening. I have arthritis and am a little unsteady - getting out of the bath after a shower would have been easier, with less risk of falling, with a rail/handle to steady myself.

A beautiful setting with a gorgeous view across the river to the Cathedral. Very quiet. Large room with comfortable bed. Very clean.

Stayed in June 2024

Low flow shower.

Location to town was about a 10 minute walk. The view out our room was breathtaking as you could see the river Avon and the spire on Salisbury Cathedral.

Stayed in June 2024

Asked for additional fee if we arrived early for early check in and late check out . We feel due to the cost of the room this would have been more discretionary like other Hotels Breakfast on Saturday a bit chaotic and long wait even though they staggered timings need more staff or better organization on guest timings Less people on Sunday it was fine Breakfast very good when we got it

Good check in and rooms very comfortable and friendly staff

Stayed in June 2024

Room 4 a bit noisey when loud Americans park themselves in the reception directly below the room to debate the merits of US politics at 11pm but 24 hr staff moved them on… not sure they ever solved the merits in this years political offerings!

Great outlook onto green grass and river. Enjoyed the complimentary drink/person thank you

Stayed in June 2024

For us nothing

The hotel was perfect for exploring Salisbury, close enough to walk into the city, the staff were friendly and helpful, excellent breakfast for all tastes and food at lunchtime. Evening meals not served but many restaurants in the city with the hotel providing a free shuttle service. Also, the hotel has 4 car charge points in the large car park so perfect, if like us, you have an EV. Our ground floor room was very spacious with a door leading out onto the grassed garden area and view of the river and cathedral.

Stayed in June 2024

Nothing I can think of.

Lovely location and view from the terrace sipping our complimentary drinks. Minibus to take you and from the city was very useful and saved the hassle of parking. The room was large and the beds very comfortable.

Stayed in May 2024

Breakfast was a bit chaotic, the kitchen didn’t appear to be ready for the 0800 start .and caught short when an influx of guests outstripped demand. I couldn’t quite get my head around the time was 0805 and yet the bacon etc was cold…one for the kitchen to address.?

A privately owned hotel and the staff are very welcoming and helpful. We were pleasantly surprised when the receptionist took our bag and showed us to our room. The description of a room with a view was an understatement…it was spectacular. There was even a “ Giraffe “ in the garden! The room itself was very comfortable and had all the bathroom things that you forget to pack. We were given vouchers for a drink in the bar, very nice too! The next pleasant surprise, was the hotel runs a shuttle service in to the City centre and back again.The driver, Jason was so helpful with suggestions of places to eat and drink. Nothing was too much trouble.

Stayed in June 2024

Clean, modern and spacious room. Picturesque walk into Salisbury.

Stayed in June 2024

The shower above the bath was a bit tempermental, a bit difficult to get the right temperature, taps odd way around. Ok when got the hang of it. Otherwise the bathroom was nice and clean etc.

The room was spacious, bright, is good decorative order and an attractive design, working air conditioning, black out curtains, very clean, comfortable bed.

Stayed in June 2024

Nothing

Comfortable room which met requirements. Shuttle service into town. The staff were friendly and approachable

Stayed in June 2024

Charged for something we never had after we had left without explanation

Great locally

Stayed in May 2024

Generally not much to say on the negative side. There is some transfer of noise between rooms, particularly creaking from the floor above, but I suppose that is the nature of a heritage building. I was a bit surprised that the complementary bottle of water (filtered water in a refillable bottle) was not replaced on the second day.

Our room was spacious and comfortable with a lovely view over the river meadows towards the Cathedral. The hotel is well located in a quiet area about a 15 minute walk from the centre of the city. Staff are friendly and efficient. Although the hotel does not offer meals other than breakfast, they seemed keen to ensure guests were given plenty of information about restaurants in the city and a shuttle service is provided. Overall, a well run and high quality establishment - I would not hesitate to stay there again.

Stayed in June 2024

Lovely location next to the river and not too far to walk in to town (10/15 mins)

Great decor. Very clean and smart

Stayed in May 2024

Not much of a view, especially at this price point.

Stayed in June 2024

Very quiet location but close to the downtown Friendly staff

Stayed in June 2024

Lovely big room. Comfortable king size bed. Excellent location, Good buffet of cold and hot food.Staff very friendly and helpful.15 minutes walk to city and a shuttle service in evening was great. Beautiful riverside view from the bar.

Stayed in May 2024

It only catered for breakfast no other meals

Location, grounds and views

Stayed in May 2024

It was a little pricey, but other than that, I can't complain about anything.

This property is beautiful, very well kept, with spacious, clean rooms. Staff is super helpful. Location is wonderful, away from the city, but a close enough walk, or you could just use the free shuttle service. We loved staying here.

Stayed in May 2024

I'm not a fan of card only payment.

Easy walking distance to city centre. Excellent location! Friendly helpful staff faultless service!

Stayed in May 2024

The shower is going back in time.

This is a 10 minute walk to the city, then everything you want is there.

Stayed in May 2024

Beautiful building with fantastic views over the river with the Cathedral in the background. A 5 minute drive into the city centre. Comfortable and clean rooms. Would recommend.

Stayed in May 2024

the breakfast is poor and staff was unflexible

staff very friendly allowed us to leave our jeep for a week on their parking

Stayed in May 2024