King Edward Parade, Eastbourne, BN21 4EQ, United Kingdom
#7 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1609 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
7.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Elizabeth
United KingdomKettle in the room needed descaling, first cup of tea had nasty film on top. Would have been nice to have a fridge and an iron in the room.
Breakfast was great, service excellent. I had the afternoon tea too which was lovely! Outdoor pool amazing and so relaxing. Loved the sea view.
Stayed in June 2024
Reviewed: June 10, 2024
Matt
United KingdomNothing
Great location, friendly staff
Stayed in June 2024
Reviewed: June 10, 2024
Yvonne
United KingdomOrange at breakfast tasted a bit cheap to me. You would of thought you would get better quality juices. Birthday treat didn't even get a slice of cake
I love the cocktails Spa treatment fabulous My room comfy Fridge in my room on request Staff were super dab
Stayed in June 2024
Reviewed: June 9, 2024
Julie
United KingdomFull of character
Stayed in June 2024
Reviewed: June 7, 2024
Dennis
United KingdomNothing
Everything and everyone.
Stayed in June 2024
Reviewed: June 5, 2024
Tuan
United KingdomNothing
Faultless
Stayed in May 2024
Reviewed: June 4, 2024
Roger
United States of AmericaVery little to complain about ...i was very busy working and the staff were both helpful and considerate
Had a reasonable breakfast and a very good dinner
Stayed in May 2024
Reviewed: June 3, 2024
Jan
United KingdomNothing really
Location and facilities
Stayed in May 2024
Reviewed: June 2, 2024
Marion
United KingdomThe weather!!!!
Breakfast was very good staff were excellent in all areas
Stayed in June 2024
Reviewed: June 2, 2024
Daniel
United KingdomIndoor pool felt really dirty
Staff very friendly and outdoor pool great
Stayed in June 2024
Reviewed: June 2, 2024
Vittoria
United Kingdomthe food was really average and expensive
everything a part from the food
Stayed in May 2024
Reviewed: June 1, 2024
Richard
United KingdomThe bathroom had issues The extractor caused the door to vibrate irritatingly so had to turn extractor off. The handbasin was offset from the pedastal by 3-4 cm - quite noticeable which left me wondering about the rest of the construction. The room had no outlook to speak of & I suspect (speculaate), was used as staff quarters & occasional overspill for cheap bookings
Breakfast & service was excellent. Staff are absolutely exceptional! The room had a very comfotable bed 7 was very clean & tidy.
Stayed in May 2024
Reviewed: June 1, 2024
Peter
United KingdomNo bath robes or fridge in room.
The hotel was welcoming as always and a surprise upgrade which was a lovely surprise. The staff were exceptional and friendly and the facilities were excellent.
Stayed in June 2024
Reviewed: June 1, 2024
Anthony
United KingdomDrinks were top heavy on pricing, cost more than Cunard!
The parking arrangements were superb, but paying for both days was disappointing. Day 2 should be ‘take your chance’ with the advantage that you already found it! Breakfast was excellent, quite substantial. Concierge were all very helpful. Taxis were also amazing and cheap.
Stayed in May 2024
Reviewed: May 31, 2024
Kenneth
AustraliaLimited room service menu Limited choice of beer on tap Room service order not correct and toast burnt
Staff friendly and helpful
Stayed in May 2024
Reviewed: May 31, 2024
Helga
AustriaA very nice place with extremly friendly and helpful stuff.
Stayed in May 2024
Reviewed: May 30, 2024
Peter
United Kingdomhow under cooked the tuna was
The restaurant was amazing and the food was exceptional The staff at the hotel make the stay so much better and are a credit to the company my room was very nice
Stayed in May 2024
Reviewed: May 30, 2024
Lisa
United KingdomWe loved the atmosphere and the attentive staff. The inside pool was lovely and we used that twice during our visit. The breakfast was delicious. Would definitely recommend this hotel and it's prime location.
Stayed in May 2024
Reviewed: May 29, 2024
Tony
United KingdomRoom was expensive for no sea view
Old style Grand feel
Stayed in May 2024
Reviewed: May 29, 2024
Becca
United KingdomThe Grand is a high end hotel so I expect to pay a premium. However, I found myself not wanting to spend the evening in the hotel due to a strange band (keyboard player and drummer not good) and very noisy wedding party coming into the guest lounge. Would expect more from the price
Rooms are clean, staff are very friendly and food is lovely.
Stayed in May 2024
Reviewed: May 28, 2024
Kavi
United KingdomWe were half board and limited with a tiny menu. Had to pay supplementary charges on most items on the menu.
Beautiful hotel with lovely and atmospheric restaurants. Very comfortable bed.
Stayed in May 2024
Reviewed: May 27, 2024
Pauline
United KingdomI found the Bath difficult it was very slippery when using the shower even with a mat a permanent grab bar would be better
Everything, we loved the period features and the 5 star spender, and the staff made it with their wonderful customer service
Stayed in May 2024
Reviewed: May 27, 2024
Claire
United KingdomNothing it was perfect
Everything so grand and beautiful
Stayed in April 2024
Reviewed: May 27, 2024
Playforth
United KingdomNo view from our window there was a permanent blind down. I think because the view was looking out at the back of the building. But as we were only staying one night this wasn't to important to us.
Very nice breakfast. Location good
Stayed in May 2024
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