King Edward Parade, Eastbourne, BN21 4EQ, United Kingdom
#8 of 35 hotels in Eastbourne
Guests' ChoiceBased on 1624 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
7.6
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Simon
United KingdomFantastic staff and service throughout, lovely stay.
Stayed in May 2024
Reviewed: May 20, 2024
Jaffermanek
United Kingdom-
An enjoyable experience overall. The staff did amazing hospitality in the beautiful setting. The decor was elegant. The hotel has maintained its Victorian era charm. Nicely served breakfast, freshly cooked to order with everything available that appears on the menu.
Stayed in May 2024
Reviewed: May 20, 2024
Sula
United KingdomNothing
Ambience
Stayed in May 2024
Reviewed: May 18, 2024
Robert
United KingdomNothing
The rooms were large with outstanding views. Breakfast was of the highest quality with a wide range of choice. Staff were friendly, helpful and courteous.
Stayed in May 2024
Reviewed: May 17, 2024
Edward
United KingdomNo problems.
Relaxing, lovely swimming pool (especially as it was sunny and warm) . Very friendly staff. Great variety and quality of food. We will have to save up to go again soon.
Stayed in May 2024
Reviewed: May 16, 2024
Tuan
United KingdomThe service at dinner could have been better. We had to wait a whole 30 minutes four desserts without any of the staff bothering to aplogize for the long delay. We had to attract their attention three times. Eventually, a member of the staff explained that they had to wait for the cheese, which one us ordered, to reach room temperature before they could serve all our our desserts.
Everything
Stayed in May 2024
Reviewed: May 16, 2024
Lisa
United KingdomOnly one moan, getting a drink at the bar took forever. There seemed to be enough staff but it was all very slow!
First class breakfast. Freshly cooked to order. One of the best I’ve had. The staff were very friendly and accommodating. Lovely hotel, great location.
Stayed in May 2024
Reviewed: May 15, 2024
Isabel
United KingdomIt’s very classy
Stayed in May 2024
Reviewed: May 13, 2024
Bryan
United KingdomSuperb stay, extremely high quality experience
Stayed in May 2024
Reviewed: May 12, 2024
Kerry
United KingdomIt would benefit from a terraced bar on the top floor to take in the view of the sea and Eastbourne, if planning allowed.
The property has kept its old charm of a grand hotel. You can still imagine the glitz and glamour of days gone by of people enjoying themselves here.
Stayed in May 2024
Reviewed: May 12, 2024
Clive
United KingdomThe location of the buffet. Tea, coffee, cereals and fruit drinks. No tomato juice.
Excellent but long walk to the buffet.
Stayed in May 2024
Reviewed: May 7, 2024
Eileen
United KingdomParking good very convenient but expensive at £25 per day.
Great hotel, staff are fantastic. Pool very warm.
Stayed in May 2024
Reviewed: May 7, 2024
James
United KingdomThe staff in the restaurant’s were very friendly and extremely helpful. In fact all staff were amazingly friendly. Always greeting you with a smile.
Stayed in May 2024
Reviewed: May 6, 2024
Linda
United KingdomThe indoor pool was a bit claustrophobic especially when it was busy.
The deluxe bedroom was spacious and very comfortable Enjoyed the bar in the evening and the entertainment
Stayed in May 2024
Reviewed: May 6, 2024
Lamprell
United KingdomNothing.
Amazing building as always.
Stayed in May 2024
Reviewed: May 6, 2024
Masaki
United KingdomNothing much except there were some noise from neighbouring room and the corridor.
Amazing hospitality in a beautiful setting. The decor was elegant and breathtaking. The room was immaculate and restaurants were fascinating.
Stayed in May 2024
Reviewed: May 4, 2024
Julia
United KingdomThe bedroom was large and the bed exceptionally comfortable. Good breakfast choices. Parking in the grounds was very easy.
Stayed in May 2024
Reviewed: May 2, 2024
Terry
United KingdomCan't find anything
lovely setting, staff very polite 😀 👌 ,room very clean, comfy bed , room was very well decorated, bathroom clean
Stayed in April 2024
Reviewed: May 1, 2024
Elizabeth
United KingdomCumberland sausages a bit chewy. Loved the hot plates however they were a bit too hot... Would have loved mixer taps in the sink.
Good choice for breakfast. Location ideal for a relaxing seaside break.
Stayed in April 2024
Reviewed: April 30, 2024
Frances
United KingdomEverything
Grand as Grand can be.
Stayed in April 2024
Reviewed: April 29, 2024
Simon
United KingdomThe only thing, that took a shine off of our stay, was that we could not park the car at the hotel, and had to use on street parking. This in turn meant that I had to get up at 7am, to go and 'feed the meter'.!!!!
I loved the staff, they were so attentive and personal. We stayed at The Grand on our wedding night, and all the staff were aware and wished us well and congratulated us.
Stayed in April 2024
Reviewed: April 28, 2024
Joanne
United KingdomNo complaints
Every member of staff was polite, courteous and very helpful. We had an issue with our room so we were offered another one straightaway . The hotel was clean and comfortable, with a little bit of luxury. It was lovely. We loved the pool and jacuzzi too. The Mirabelle tasting menu was very good. Breakfast was really nice. Parking was easy.
Stayed in April 2024
Reviewed: April 22, 2024
Paul
United KingdomThe spa area was limited and old, could do with updating, but it was still all working and comfortable for our short visit, but not really befitting of a 5* hotel
Charming hotel, loved the room, very comfortable and spacious with great views to the rear of the hotel. The breakfast room is so grand and charming too, the choice of breakfast was first class as was the service
Stayed in April 2024
Reviewed: April 21, 2024
John
United KingdomEveryting
Lovely hotel with classic status
Stayed in April 2024
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