Queens Parade, Sunderland, SR68DB, United Kingdom
#5 of 6 hotels in Sunderland
Guests' ChoiceBased on 5313 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 19 June 2024
Sirharryvane
United KingdomThe only thing that disappointed me was we returned late and hungry due to being at a concert and we couldn't buy anything even snacks from the hotel. Understand not everywhere can do 24hour service but even some crisps or chocolate would have been nice
The staff were fantastic, the room very spacious and well maintained, and the car park was easy to access. Very happy
Stayed in May 2024
Reviewed: 19 June 2024
Neil
United KingdomClean comfortable large room.sea and restaurants next door.
Stayed in June 2024
Reviewed: 17 June 2024
Anthony
United KingdomLack of vegetarian main meal . No options had to ask and cook made up a version of the chow main
Pool
Stayed in June 2024
Reviewed: 16 June 2024
Amanda
United KingdomOnly 1 thing there was hairs in the shower but cleaned myself
Clean, bed was comfy & everything was close by so didn’t need to use car
Stayed in June 2024
Reviewed: 14 June 2024
N
United KingdomThe lift wasn’t working
The room was spacious and well layer out
Stayed in June 2024
Reviewed: 13 June 2024
Shaun
United KingdomNot much really
We loved the swimming pool spa sauna and steamroom
Stayed in June 2024
Reviewed: 11 June 2024
Tracyann
United KingdomNothing
The seap view room the room big n the facilities eg pool sauna and hot tub fantastic
Stayed in June 2024
Reviewed: 11 June 2024
Michael
United KingdomRooms beginning to look dated.In need of updating
Did not have breakfast.Location good
Stayed in June 2024
Reviewed: 11 June 2024
John
United KingdomInsufficient pillows.
Excellent breakfasts. Location. Car parking.
Stayed in June 2024
Reviewed: 11 June 2024
Walker
United KingdomWould have liked to be told about the available leisure facilities on site. Being overcharged at the bar for lunch & drinks however, this was remedied. Some areas looked a little “tired”.
Attentive staff who tried to facilitate an early booking in time to accommodate an event we were attending. Spacious and comfortable lounge area. Room was spacious & well equipped. Linen was of a good quality. Bed was comfortable. Good value for money.
Stayed in June 2024
Reviewed: 10 June 2024
Carlie
United KingdomBeautiful place. Staff was amazing. Had a tiny hiccup but staff was very quick to sorting and was amazing. Wish I knew the ladies name. Will 💯 be going back. Thank u for a lovely stay. Stunning place to stay
Stayed in June 2024
Reviewed: 9 June 2024
Julia
United KingdomIt’s a bit run down, in need of a re furbishment .
Great location, rooms were comfortable with every amenity. Large bathroom and shower. Leisure centre was nice, lovely pool . Good breakfast.
Stayed in June 2024
Reviewed: 9 June 2024
Phil
United KingdomNothing really
Great location, lovely room
Stayed in June 2024
Reviewed: 9 June 2024
Victoria
United KingdomNothing.
Very near to the beautiful sea. The staff were amazing. In my rush to catch my train in had accidentally left some of my medication back at home and I need these to keep me alive. Luckily my son sent them by post and the reception team called my room immediately when they arrived the following morning. The swimming pool and other facilities were clean and inviting.
Stayed in April 2024
Reviewed: 8 June 2024
Avis
United KingdomNot been able to have a swim prior to booking in this time when arriving earlier that 3pm and then being told we could but at a cost of 14.50 each 🙈
Very clean well looked after
Stayed in June 2024
Reviewed: 8 June 2024
Carly
United KingdomThe staff are amazing couldn’t be more helpful, our room was a little bit dated and not very clean compared to other times we have stayed… bedsheets and towels are clean but things like the carpet, window ledges, doors need a good deep clean. We will go back but probably hope not to get that room again 😂
Stayed in June 2024
Reviewed: 8 June 2024
Jones
United KingdomFood was a little pn the cool side coffee was horrible was very wrak
Location is brilliant .Was abit disappointed with breakfast
Stayed in June 2024
Reviewed: 7 June 2024
Alison
United KingdomDecorations looked tired - bathroom looked tired
Closeness to beach, large bedroom
Stayed in June 2024
Reviewed: 7 June 2024
Adrian
United Kingdombreak was good
Stayed in May 2024
Reviewed: 7 June 2024
Susan
United KingdomBeaches restaurants room very clean
Stayed in June 2024
Reviewed: 7 June 2024
Paul
United KingdomThere wasn’t anything that we didn’t like, the only little minor problem was the lift was out of order during our stay but that wasn’t the Hotels fault, we did ask Reception for help with our luggage, it was dealt with straight away.
This was our first visit to The Grand Hotel in Seaburn, it certainly will not be our last. Our stay was exceptional the Staff were really friendly and helpful I certainly would recommend anyone to stay at The Grand Hotel.
Stayed in June 2024
Reviewed: 4 June 2024
Natalie
United KingdomIt’s a bit dated but nostalgic
I love the sea view rooms and the spacious and comfy beds.
Stayed in June 2024
Reviewed: 4 June 2024
Rachel
United KingdomThe window for breakfast was quite short
The location of the hotel is perfect for exploring the coastline of the area. We thought it was overall excellent value for money, we enjoyed using the nice leisure facilities.
Stayed in May 2024
Reviewed: 3 June 2024
Rachel
United KingdomLocations and the staff are always amazing
Stayed in June 2024
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