1-3 Graingerville North, Westgate Road, Newcastle upon Tyne, NE4 6UJ, United Kingdom
#56 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 485 hotel reviews
5.4Cleanliness
6.0
Comfort
6.2
Location
6.4
Facilities
5.6
Staff
7.2
Value for money
6.3
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Claire
United KingdomThe paint was peeling quite badly in the room and there was no kettle although I'm sure it would have been provided if we needed it.
A last minute booking to save the taxi home. It's better than I was expecting for the price and was available so worked out brilliantly. Very comfy beds, friendly and helpful staff despite the late hour! Very hot shower and fresh towels and cleaning products.
Stayed in May 2024
Reviewed: May 5, 2024
Marius
United KingdomShower doesn't work at all
Staff and location
Stayed in May 2024
Reviewed: April 25, 2024
Richy007
GhanaThe Room is small and there's no refrigerator
Just the environment
Stayed in April 2024
Reviewed: April 14, 2024
Michael
United KingdomIt had a pool table
It was convenient
Stayed in April 2024
Reviewed: April 13, 2024
Gill
United KingdomToilet button broke, blind broken, shower went from scalding hot to freezing cold
The staff
Stayed in April 2024
Reviewed: March 3, 2024
Keely
United KingdomThe room stunk of smoke, the blinds didn’t shut, the toilet door didn’t close. The room was absolutely tiny, the head board only covered half the bed?? Cut bits of wallpaper to hide marks on the wall very strange
The bed was super comfy
Stayed in March 2024
Reviewed: February 23, 2024
Kevin
United KingdomNo bath
Cheap rate
Stayed in February 2024
Reviewed: February 11, 2024
Hannah
United KingdomRoom smelt like stale fags, wallpapering was done horrendously, dirty light switches and plugs
Cheap
Stayed in February 2024
Reviewed: February 7, 2024
Cj245
United KingdomDirty Noisy Unclean Tv not working Broken blinds Only 1 towel Loud bathroom fan Looked half decorated with random holes and striped paint throughout
Location
Stayed in February 2024
Reviewed: February 6, 2024
Paul
United KingdomHeating was on all night and could Not be turned off
Close walk to Newcastle town centre Rooms clean and comfortable on a budget
Stayed in February 2024
Reviewed: February 4, 2024
Ben
United KingdomMould on the shower head, £10 key deposit, uncomfortable bed, small bathroom
Stayed in February 2024
Reviewed: January 26, 2024
Valeria
United KingdomCarpet really old, floor weavy, shower weak
It was really run down and smelt of smoke
Stayed in January 2024
Reviewed: December 18, 2023
Robert
United KingdomBest night's sleep in ages.
Stayed in December 2023
Reviewed: December 9, 2023
Heather
United KingdomQuite faded decor, things missing in room (bathroom mirror) parts cut off window blinds, shower cut off after a few mins and wouldn’t go on again
Location was perfect for where I needed to be. Price was perfect as on a tight budget.
Stayed in December 2023
Reviewed: November 24, 2023
Lubna
GreeceThe heating is weak and there is no closet in the room
Reasonable price comfortable bed
Stayed in November 2023
Reviewed: November 23, 2023
Yvonne
AustraliaCame in the middle of a heatwave to find the wall heater cranked up ,but window open. When room was cleaned ,cleaner should of turned off heating as it is not required in 32-35 degrees heat, it took ages for the room to get cooler. Tired décor with damaged fittings, broken slates on blinds ,hole in wall above toilet, broken plug chain, toilet roll holder half hanging off wall. (have photo's ) Signs that say there IS a lift on the ground floor but ,it doesn't exist and has been removed. Location is almost 1 hour on foot to town as we had parked car which was securely locked. so if you need food (dinner in our case) it is a mad rush to get there before 9pm closing on a Monday. Key deposit is required in Cash ,will not take a swipe on card , or card deposit ,which meant driving around to find an ATM (not in plain site at this end of town) and if your an overseas traveler fees for withdrawing a measly small amount.
Car Park offered for guests is secure, Check out.
Stayed in September 2023
Reviewed: November 15, 2023
Panagiotis
United KingdomThe rooms was not so clean
Τhe location
Stayed in November 2023
Reviewed: November 13, 2023
Corey
United KingdomSize of the room. Holes in bathroom walls. Shower dripped all night. Literally just built for profit not comfort.
There was a bed
Stayed in November 2023
Reviewed: November 9, 2023
William
United KingdomThe room paint coming off wall
Down stairs
Stayed in November 2023
Reviewed: November 7, 2023
Toyah
United KingdomStaff not very welcoming
Comfortable bed
Stayed in November 2023
Reviewed: November 6, 2023
Mark
United KingdomIt was all a bit run down and the cleanliness could be improved.
The bed was comfy
Stayed in November 2023
Reviewed: November 6, 2023
Kathryn
United KingdomWe had 2 false fire alarms at 10pm and 7am. There was no hot water in the shower and it was impossible to fill the kettle at the bathroom sink. The £10 cash deposit for the room key needs to be made clear ahead of time, we weren’t even allowed to put our things in our room before we went out to get the cash.
We only stayed for one night. The staff were friendly and mostly everything was quite quiet. We didn’t feel unsafe as others mention they have. The room was fine for a cheap place to sleep. An Asda and plenty of places for food nearby
Stayed in November 2023
Reviewed: November 5, 2023
Adam
United KingdomA lot, unfortunately. Firstly I turn up to a sign that says “ring bell and wait to be buzzed in” - I ring and wait there for five minutes but don’t get buzzed in - I push the door and it was unlocked? Bizarre check in experience - turned up at 2 and had to be ushered into an office to complete the check-in, and told to wait in reception as the room may not be clean. In the end I went to my room and it was all ready so unsure why I was made to wait for confirmation. I needed to pay a £10 room key deposit (this was cash only) which is odd. Room very basic - tv didn’t turn on and no seat/desk area which feels like a basic? And there was one wall with stains all over it. The hotel must be right next door to a drum studio or something because the sound of drum practice woke us in the early hours. Thank god it did though as for some reason an alarm went off in the bathroom - sounded like a fire alarm - so strange. Felt like I was in the Twilight Zone. Also none of the plug sockets were positioned anywhere useful. I can’t stress this enough - consider paying a little more and going somewhere else. The place is just odd.
This booking was made because if the price however I have paid less and got more from many places.
Stayed in November 2023
Reviewed: October 23, 2023
Cairns
United KingdomBed was so uncomfortable 😫 😪
Staff were really nice and helpful
Stayed in October 2023
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