100 King Street, Manchester, M2 4WU, United Kingdom
#9 of 117 hotels in Manchester
Guests' ChoiceBased on 3497 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 June 2024
Niki
United KingdomThere wasn't anything we didn't like!
The room was amazing, all the staff were lovely the afternoon tea was delicious and the food we ordered to our room was excellent.
Stayed in June 2024
Reviewed: 23 June 2024
Mark
United KingdomThe price !!
Very quaint and excellent staff
Stayed in June 2024
Reviewed: 19 June 2024
Rupert
FranceReception area is small and on the 6th (top) floor with rooms below which can make check in/out a bit tricky especially at busy times of day - but teh overall experience definitely makes up for this minor shortfall.
Fantastic stylish hotel, amazing staff and service. Funky bedrooms, cool dining and cocktail areas where one can work during the day (staff were very helpful and considerate in finding a quiet space for me - even opening up the Brass Bar so I didnt disturb the other guests at Breakfast).
Stayed in June 2024
Reviewed: 19 June 2024
Sarah
United Kingdombit strange reception being on 6th floor but understand why.
loved the building and the decor. The roof bar and terraces and dining rooms were beautiful.Loved the views from the roof. liked it being a smaller more private feel.
Stayed in June 2024
Reviewed: 17 June 2024
Eimear
IrelandSky sports didn't work Building work outside on the street from before 7am on the Sunday morning. Kango hammer being used.
Location
Stayed in June 2024
Reviewed: 15 June 2024
Zoe
United KingdomLove the decor
Stayed in May 2024
Reviewed: 11 June 2024
Lisa
AustraliaIt was very busy at level 6 reception, having to wait quite a time to process guests checking in/out.
I loved the quirky style of the hotel. Room was spacious and the bathroom and shower was exceptional. Bed was so comfortable. Loved the facilities to be able to make a cup of tea and request more milk and teabags as needed. All staff were welcoming, chatty and friendly
Stayed in June 2024
Reviewed: 11 June 2024
David
United KingdomNothing
The staff, absolutely amazing
Stayed in June 2024
Reviewed: 10 June 2024
Steve
United KingdomN/A
Fabulous building, decor is super stylish. Staff are just brilliant.
Stayed in June 2024
Reviewed: 9 June 2024
John
United KingdomThe bed was very small as was the room
Very clean and well looked after
Stayed in June 2024
Reviewed: 9 June 2024
Ashley
United KingdomNothing
Location, style and service
Stayed in June 2024
Reviewed: 8 June 2024
Christopher
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 6 June 2024
Michael
United KingdomNo usb charging points in room Tv didn’t work Minibar way too expensive A bath would be nice rather than a shower Putting a service charge on the bill which you have to ask to get removed is a bit awkward. I don’t mind tipping but I paid £5 tray charge for the only room service I had. Other than that all the staff did were check me in and out.
Location is fantastic. Room Service was very good.
Stayed in June 2024
Reviewed: 6 June 2024
Emma
United KingdomStylish and elegant
Stayed in June 2024
Reviewed: 5 June 2024
Barbara
United KingdomFor a 5 star little things like out of date drinks menus and light bulbs needing replacing were disappointing
Good location, excellent staff and delicious afternoon tea and breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
Michael
United KingdomMy only criticism with this hotel is that it doesn't have a late bar, we arrived back from an event at 11.30 and were turned away and had to go for a drink at a bar nearby, they should cater for guests with a residents bar We stayed here many years ago, and had the same problem then, that's why we havent re-visited since
Stayed in June 2024
Reviewed: 4 June 2024
Julie
United KingdomThe room was small, very small for Manchester ( it’s not London) Previously we stayed in the suite The air conditioning was limited and the windows didn’t open
Funky, different, well appointed, chic
Stayed in May 2024
Reviewed: 3 June 2024
Sue
United KingdomTV didn’t work but not a real issue and they did offer to move rooms.
The young guy on the ground floor when you enter. So, so helpful and pleasant! Great hotel, lovely little roof top bar. Central location. Would definitely stay again.
Stayed in June 2024
Reviewed: 3 June 2024
James
United KingdomMore Coffee Facilities and Milk for more than one cup of coffee each
Room was spacious, clean and luxurious
Stayed in June 2024
Reviewed: 3 June 2024
Richard
United KingdomN/A
Location, facilities , room quality
Stayed in June 2024
Reviewed: 31 May 2024
T
United KingdomLovely staff, great location, very comfortable.
Stayed in May 2024
Reviewed: 31 May 2024
Mari-ann
United KingdomFabulous deco and massive room. Very stylish.
Stayed in May 2024
Reviewed: 30 May 2024
Julie
United KingdomSaying dinner was included missleding when you got £25.00 of the bill
Stayed in May 2024
Reviewed: 27 May 2024
Shannen
United KingdomStunning and clean
Stayed in May 2024
Scarborough, UK
North East, USA
Grasse, France
Braşov, Romania
Quintero, Chile
Kołobrzeg, Poland
Castro, Chile
Marʼyanovka, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content