The air conditioning didn’t work in my room, which was too warm. I didn’t have hot water in my sink.

Fabulous Sunday lunch! Lovely hotel and friendly, helpful staff

Stayed in June 2024

It's unfortunate that guests of the hotel have to pay a daily charge to park in the hotel's car park.

The public spaces and the room we booked surpassed our expectations. We have stayed in quite a few British hotels and this one is the one we would recommend without hesitation.

Stayed in June 2024

Staff were a bit aloof.

Beautiful decor, furnishings were lovely. Great view of the park

Stayed in April 2024

The breakfast is not as good as I expected, event if it is really abundant

The position very close to the centre and the kindness of the staff. The big dimension of the room

Stayed in June 2024

Bed was small (should not have been a surprise as it’s in the room description)

Location. Parking, cleanliness. Friendly staff.

Stayed in June 2024

Although the room was smaller it was beautifully appointed

Stayed in June 2024

Nothing

Lovely property, elegant decor

Stayed in June 2024

The room was very spacious and had a lovely decor. The location close to a big, green area (Parker's Piece) made it very charming. Also the old town and train station are in walkable distance. The bed was huge and also there was a sofa and an armchair, so you really have options to get comfy. Bike rental would be possible, if needed.

Stayed in June 2024

It was all fine

Location

Stayed in June 2024

Bathroom needed more shelf space, a washcloth, and the shampoo felt off, as though the container had been filled with hand or body soap instead.

Staff were wonderful.

Stayed in June 2024

The light in the bathroom was set wrong and wouldn’t go off at night or turn on during the day. Unfortunately we were only staying one night so to there wasn’t a chance to rectify this. It was very expensive.

Really lovely luxury feel with gorgeous garden and very nice modern furniture but cosy and floral. Would be a super wedding venue. Coffee machine in the room and real milk was a nice touch.

Stayed in June 2024

the tour with Zane on the Bentley (offered for free by the hotel) was amazing. Zane knew everything about Cambridge.

Stayed in June 2024

Great location & good breakfast.

Stayed in June 2024

The bathroom was small, and there was no refrigerator in the room, which is a big disadvantage. It was expensive compared to other hotels

Breakfast was good, choosing from a menu. Quite and close to the park. Stuff were nice

Stayed in May 2024

Cooked breakfast was awful. The bacon was exceedingly salty, the sausage (1 serving per person) was not cooked properly and when asked for it to be cooked more, the waiter took them back then brought the sausages back with commentary: “these chef said these are now very well done”. It’s pork meat. It has to be well cooked! Perhaps the waiter should have asked us how we wanted our sausages cooked, if chef expected that piece of info.

Everything: clean, great decor, great quality and super clean sheets and towels, good mattress, polite and helpful staff, central, good size TV, good WiFi, NO MOULD IN THE BATHROOM AT ALL! Good aircon / good temperature, no funny smells, easy check-in and checkout, quiet, spacious, beautifully presented.

Stayed in June 2024

There was nothing to not like

Loved where it was situated

Stayed in June 2024

Our room was very comfortable and breakfast each morning was very filling and a great way to start the day.

The Gonville is perfectly located close to nice places to eat and shop and an easy walk to the Cambridge colleges.

Stayed in May 2024

room service menu options rather limited

lovely hotel , our greeting from the reception staff was so friendly it really made a marvellous start to our little trip . Room was beautiful

Stayed in May 2024

I must get organised and find out how to get a complementary trip in the Rolls Royce next time.

Stayed in May 2024

Carpark

Location

Stayed in June 2024

Very Slow service at the breakfast

Location

Stayed in May 2024

some of the less experienced staff were a little hesitant but were clearly being well mentored by their senior colleagues. nearly 30 quid to park my car was a bit much but thanks for letting me keep it there after check out while we went into town.

light and airy, very clean, lovely big room and comfortable bed. a bit of a walk into town but through pleasant surroundings. The staff were lovely with a special mention to Imaan in the bar and Robert in the restaurant, both of whom were fabulously professional and attentive. The food in the terrace was outstanding

Stayed in June 2024

We couldn’t get a parking spot at the hotel as the car park only has a free spaces and it was full when we arrived at 2.30pm on a Saturday. We found a space in the nearby road.

Beautiful boutique hotel with a lovely garden. Great location. Free bikes which we used and loved cycling around Cambridge early in the morning.

Stayed in June 2024

Nobody at reception when we arrived. Had to ask the bartender to find someone, who turned out to be what seemed to be a student who seemed unsure of procedures. Finally a competent person showed up and all was fixed. Not a great first impression!

Clean, quiet, great location

Stayed in May 2024