20 Ness Bank, Inverness, IV2 4SF, United Kingdom
#21 of 50 hotels in Inverness
Guests' ChoiceBased on 1448 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 9 January 2024
Alan
United KingdomWe couldn't get a shower as the shower was hand held and the ceiling was angled with no room for standing up.
Everything bar the shower.
Stayed in December 2023
Reviewed: 7 January 2024
Ryan
AustraliaThe rooms were a little dated and the building a little creaky, so heard everyone coming and going. But really not off putting enough to not stay again.
Nice big room. Check in staff was absolutely lovely and phoned us to ensure everything was OK when we got to our room. Car parking was easy and lots available. Nice whisky bar and restaurant on site, but we didn't patronise so not sure re value etc.
Stayed in January 2024
Reviewed: 6 January 2024
Jackie
United KingdomExcellent location for everything
Stayed in December 2023
Reviewed: 5 January 2024
Fiona
United KingdomRoom was supposed to be one of the best ones. Was large but the three windows all had condensation from the onset, making it difficult to see the beautiful view of the river. Did try and wipe with towel but to no avail. The furniture in room was very tired, table and both chairs have seen better days. Bathroom was dated and shower turner very loose. Had to ask for soap as wasn’t any on arrival near to sink.
Staff, food and cocktails.
Stayed in January 2024
Reviewed: 5 January 2024
Zoe
AustraliaIn the double room the shower was a little small.
The room was good, dinner at the restaurant was really good. Great location.
Stayed in January 2024
Reviewed: 4 January 2024
Christopher
United KingdomThe shower was a bit dated and the temperature was difficult to keep control off.
The bed is was comfy and spacious
Stayed in January 2024
Reviewed: 4 January 2024
Rebecca
AustraliaFunction downstairs the night we arrived was noisy until late.
Lovely location. Great breakfast. Rooms small but clean.
Stayed in December 2023
Reviewed: 28 December 2023
Grant
United KingdomOur room had quite a bit of background noise from what i assume was staff wheeling things back and forth outside very early in the morning.
Great bar, friendly staff, nice location.
Stayed in December 2023
Reviewed: 27 December 2023
Khyatee
Indiawhite light in the bathroom was a bit disappointing.
room was good. small but clean and neat with cozy vibe. use of tartan was amazing.
Stayed in December 2023
Reviewed: 27 December 2023
Rana
BahrainNo elevator!
Amazing staff! Lovely river view! Good breakfast! This is my second stay there and i would stay there again!
Stayed in December 2023
Reviewed: 24 December 2023
Paul
United KingdomVery small shower, sloping ceiling in room, £20 charge for early check in, £5 charge for room service
Lovely bar and restaurant
Stayed in December 2023
Reviewed: 23 December 2023
Rana
BahrainI cant think of anyth! Heater in the bathroom broke down and quickly fixed
Location, staff, breakfast! The view!!!
Stayed in December 2023
Reviewed: 23 December 2023
George
United KingdomBreakfast. Reasonable value but despite saying everything cooked fresh per order the bacon and sausage had obviously spent some time under lights. Bacon was inedible.
Staff were exceptionally polite and helpful. Pre theatre dinner was excellent and great value for money, Room was good and very clean. bed was really comfortable
Stayed in December 2023
Reviewed: 16 December 2023
Paul
United KingdomNothing
Warm friendly staff, clean room
Stayed in December 2023
Reviewed: 14 December 2023
Paul
United KingdomBar menu was very basic with only a few meal options which were quite expensive, we would have welcomed more food options and some lower cost meal options / snacks to suit peoples budgets
well furnished comfortable rooms, good value for money. Festive decorations were very beautiful. lovely location next to river and good parking
Stayed in December 2023
Reviewed: 12 December 2023
Colin
United KingdomNothing wrong
Spotless well cared for
Stayed in December 2023
Reviewed: 11 December 2023
Donald
United KingdomThe bath is too small
The stay was as expected and the hotel was nice and clean
Stayed in December 2023
Reviewed: 11 December 2023
Paula
United KingdomThe bed was a bit uncomfortable and the room was cold.
The location was ideal to get into Inverness but in a nice quiet location. The river view was nice. The food in the restaurant was of a vey high standard and the bar area was cosy and welcoming and the staff very helpful.
Stayed in November 2023
Reviewed: 10 December 2023
Melanie
United KingdomThe communal area leading to bedroom had a very unpleasant smell.
Loved the bar area
Stayed in December 2023
Reviewed: 7 December 2023
Susan
United KingdomSink in ensuite slow to drain. Could have done with a comfy chair in room.
Great breakfast Staff are lovely.Very clean and warm room.
Stayed in December 2023
Reviewed: 6 December 2023
Jim
United Kingdomheating and sound insulation in room
Stayed in November 2023
Reviewed: 4 December 2023
Leslie
United KingdomGreat
Stayed in November 2023
Reviewed: 28 November 2023
John
United KingdomRoom was comfortable & well equipped
Stayed in November 2023
Reviewed: 24 November 2023
Macdonald
United KingdomBathroom radiator didn't work, but wouldn't stop me coming back.
Plenty parking and good situation. Lovely bar area, Beds very comfy.
Stayed in November 2023
Reviewed: 21 November 2023
Christopher
United StatesA fee minor room details needed to be addressed, missing towels, a dirty glass, but this was no big deal.
Location, friendly and helpful staff
Stayed in November 2023
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