Compliments and thanks to David, the main waiter at the restaurant!

Stayed in June 2024

No complaints

Very central. Warm comfortable room. Room cleaned first thing after breakfast.

Stayed in June 2024

We booked a meal for 16 in our group, i kept stating that we cannot book a set meal as peoples wants and desires are so different especially as 6 of Our group came from Germany. When we sat down in the waterside bar we were given a set meal choice and not the hotel menu. None of the group wanted what was on offer and we were told that’s all there is. We left dissatisfied and i was embarrassed as leading the group, it was already 7pm and had to find alternative food when people had been travelling all day.

Nice busy hotel with its own distillery

Stayed in June 2024

Think its wrong to charge parking on top of what you pay

Easy to find, busy hotel and staff were pleasant and friendly

Stayed in June 2024

Great location

Stayed in June 2024

Nothing, all great.

Great location. Unique property, much nicer than the chain hotels. Hotel staff were extremely helpful. Restaurant was great. We were honoured to join the local community at the beach to commemorate D-day 80th anniversary.

Stayed in June 2024

View from window

A couple of minor faults - loose toilet seat but easily retrievable

Stayed in June 2024

Little pricey

Good location , very accessible

Stayed in June 2024

I liked the hotel just disappointed with the breakfast

Location and there being a brewery on site and being able to try their beers. The Waterside Restaurant was good quality for an evening meal but unfortunately the breakfast was poor quality and limited choice.

Stayed in June 2024

It’s very expensive for what it is

Location is great

Stayed in June 2024

Lack of privacy, on the ground floor and when we opened our curtains lots of people were walking past to the restaurant and along river path

Location

Stayed in April 2024

you don’t have the happiest of staff, didn’t really have much interaction other than checking in, and going to waterside for breakfast.. at the restaurant the younger members of staff were extremely friendly..noticed on our first day, an older waitress got quite annoyed by who was being sent to the restaurant for breakfast, apparently should have been in main hotel..we shouldn’t have to see that, quite unprofessional

great location, nice clean hotel

Stayed in May 2024

Breakfast was very busy and the staff seemed a bit stressed, they were very polite and friendly but it wasn't a very relaxed atmosphere.

the room was really spacious, more like a home than a hotel. Perfect location for a walk along the river.

Stayed in May 2024

Little blood stains on the wall in the bathroom opposite toilet seat

The fact that it was surrounded by churches and also the water front.

Stayed in June 2024

Not quite a junior suite. We went for a quiet night - on arrival drilling above our heads - tried to complain and was told it would stop and certainly not in the morning. It took 30 minutes and it stopped at 5. Next morning we were woken by drilling or saws and it just kept going. It ruined our night away.

Comfy bed, lovely bathroom except shower was broken. . Good view of the river from the window. Fair breakfast.

Stayed in May 2024

The sound proofing in our room was not particularly good. We could hear conversation from the next room. The shower was rather cramped.

Lovely setting by the River Ness. The distillery and brewery on site was fascinating.

Stayed in May 2024

We booked two riverview rooms. One room had a fabulous view, the other room was on the third floor and with a very small attic window with no view of the river and no other windows in the room.

It is in a lovely location.

Stayed in May 2024

No lift

Good location

Stayed in May 2024

The parking was around the back but apparently this is a temporary measure.

The location was ideal. The hotel shower was amazing as felt like you were in a stream.

Stayed in May 2024

The parking was a little tricky, but we made a space.

The room was nice and the location was ideal--just off the main pedestrian street, so it was quiet but close to everything you need. The property was much larger than I expected with multiple buildings. Breakfast was plentiful with a lot of options

Stayed in April 2024

The toilet was not working very well and the bathroom needs a proper cleaning

Nice room, spacy bathroom. Toilet was not working very good and ventilation needs immediate cleaning. Location is great, easy walking distance to the city centre

Stayed in May 2024

Bed could of been comfier and my colleague gotta room with a view which was very poor 😐 also when I had breakfast there was limited cooked goods as was very busy

Great bar attached to hotel which is a brewery/distillery and location close to the centre, 2nd time back and there will be a third.

Stayed in May 2024

The room required a bit of repainting

Lovely breakfast with very helpful staff, Location - excellent

Stayed in May 2024

I can't think of anything.

Excellent location on the river, wonderful view from our room. Large room with comfortable chairs by a bay window. Walking distance to city, public transport, and a lovely walk up river. Delicious breakfast.

Stayed in May 2024