High St, Haslemere, GU27 2JY, United Kingdom
#1 of 4 hotels in Haslemere
Guests' ChoiceBased on 205 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 8 June 2024
Lee
United KingdomThe staff
Stayed in June 2024
Reviewed: 31 May 2024
Helen
United KingdomRoom 1 just above front door can be very noisy with road noise and especially so if people are out there at night having fun but also making quite a lot of noise - take your air plugs
Stayed in May 2024
Reviewed: 23 May 2024
Michael
United KingdomThe emergency lighting unit above the door had a green light which illuminated the entire room at night.
The room was comfortable and had everything I needed including a great shower and TV I could connect my phone to. A bottle of fresh milk in the fridge was also a welcome surprise as were the biscuits!
Stayed in May 2024
Reviewed: 21 May 2024
Neil
United Kingdomstaff were a little under trained but manager on arrival was exceptional
room - totally spotless and well appointed for a few nights breakfast - simple a la carte menu - well cooked and served - bit pricey
Stayed in May 2024
Reviewed: 20 May 2024
Judith
United KingdomTraffic noise quite bad in my room
Rooms really nice and the dining and sitting areas downstairs were extremely pleasant
Stayed in May 2024
Reviewed: 14 May 2024
Helen
United KingdomNothing
All of it
Stayed in May 2024
Reviewed: 6 May 2024
Kaylee
United KingdomNothing, breakfast included was hugely more expensive
Very comfortable bed and very clean nice room. Really nice downstairs bar and restaurant areas with cute seating areas
Stayed in May 2024
Reviewed: 5 May 2024
Amanda
United KingdomA very fresh and vibrant refurbished hotel
The young staff are a credit to the Hotel.
Stayed in May 2024
Reviewed: 26 April 2024
Chris
United KingdomAll areas gave the impression you were in a hotel of a higher standard than their room rate. Amy the receptionist gave the service you expect but very seldom get, she was first class.
Stayed in April 2024
Reviewed: 1 April 2024
Kevin
United KingdomNo negatives to add.
The hotel has been refurbished since our last visit very clean and comfortable.
Stayed in March 2024
Reviewed: 19 March 2024
David
United KingdomThe hotel was well located and the room was extremely comfortable. Well priced. Nice bar and restaurant.
Stayed in February 2024
Reviewed: 2 March 2024
Robert
United KingdomSlightly confused as to where can and cannot park!
Extremely comfortable room. Double bed great. Spacious bathroom. Excellent breakfast. Love the ambience, nice mix of Georgian and modern.
Stayed in February 2024
Reviewed: 17 February 2024
Sally
United KingdomThe tiles in the bathrooms were showing a need for a deep clean
The atmosphere and decor was delightful. The staff were friendly and laid back
Stayed in February 2024
Reviewed: 23 January 2024
Victoria
United KingdomBedroom on the road side too noisy with traffic through the night. I'd ask for a back room next time.
Everything!!
Stayed in January 2024
Reviewed: 3 January 2024
Anindya
United KingdomNo facilities to relax and unwind
For the price charged I expected breakfast to be included
Stayed in December 2023
Reviewed: 28 December 2023
Kevin
United KingdomSometimes having to search for staff to help as often the reception desk is not manned and staff are shared across multiple roles which I guess is understandable to save on costs but can lead to a wait to be seen. The food in the restaurant was average and could be improved.
Very comfortable bed and pillows and great shower. Nice lounge area and allows dogs.
Stayed in December 2023
Reviewed: 26 December 2023
Jacobus
United KingdomThere was evidence that the carpeted floor had not been well cleaned with waste basket contents littered about under the desk/dreser
The room was large and the double bed was large and comfortable with crisp bedlinen. The bathroom was well appointed with large shower cubicle, Cupboard storage for clothing was ample with good hanging space.
Stayed in December 2023
Reviewed: 16 December 2023
Sarah
United KingdomCar parking was limited.
Beautifully furnished and the rooms were very spacious.
Stayed in December 2023
Reviewed: 4 December 2023
Wilkinson
United KingdomLocation, cleanliness and just a lovely place to stay.
Stayed in December 2023
Reviewed: 3 December 2023
Andrew
United KingdomEvening meal and breakfast was very good. The shower was excellent.
Stayed in December 2023
Reviewed: 13 November 2023
Tony
United Kingdomsize of room, quality showers and toiletries. comfy beds
Stayed in November 2023
Reviewed: 26 October 2023
Victoria
United KingdomHeating was not on in the room so they provided a plug in heater as the room was cold
Location
Stayed in October 2023
Reviewed: 12 October 2023
Robert
United KingdomNothing to improve except one or two more parking spaces would be nice!
Exceptional hotel with great atmosphere. Room extremely comfortable. Breakfast superb.
Stayed in October 2023
Reviewed: 27 September 2023
Donna
United KingdomThought it was a bit expensive as no breakfast was included
It had parking and a good location
Stayed in August 2023
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