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  5. Reviews of George Hotel, Best Western Signature Collection

Reviews of George Hotel, Best Western Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10 Arlington Lane, Newmarket Road, Norwich, NR2 2DA, United Kingdom

#6 of 33 hotels in Norwich

Guests' Choice

Review Score

Based on 2281 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.6

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 15, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, location, location

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and comfortable rooms, great restaurant and super friendly and welcoming staff. Would definitely stay again.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Beautifully decorated rooms, stayed for my friends 50th birthday & balloons but in room as a surprise. Staff very helpful & friendly very welcolming, breakfast was great lovely bar area & restaurant. Would definitely stay again.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    It was goid
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well it could have been better when I wanted to alter the dates of the stay if Booking Dot Com hadn’t denied that I was insured to cancel and as soon as I had agreed the dates with the hotel Zurich told me my insurance was now void

    It was varied and excellent

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly environment. Room very clean and modern, prices very reasonable

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Great place - my go to stay in Norwich
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room Above hotel car park so noisy

    Great staff and lovely room which was clean and restocked each day

    Stayed in June 2024

  • Reviewed: June 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, staff and food.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    Well located hotel friendly staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff location food

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    Brilliant location comfortable room and great staff

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    Comfortable and popular
    • Leisure trip
    • Travelers with friends
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The bar was staggeringly noisy to the point that everyone was shouting.

    Room was pleasant and carparking easy.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    We hope to return in the future
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The waitresses attitude on Saturday night. She was either worked too hard or didn’t want to be doing her job.

    All as indicated previously.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great restaurant, good breakfast ,friendly staff

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not the first stay there - everything was just as good as the last time

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great, friendly staff and comfortable room. Food good too.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was exceptional.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only issue was the bathroom. Shower temperature changed frequently whilst in use and I almost burned my back. Taps in the sink too close to the sides of the sink so you couldn't get hands under the stream of water. No anti slip mat in the bath.

    All staff helpful, friendly and professional. Breakfast was delicious, plentiful and with plenty of choice. Bed was comfortable and large. TV a good size and conveniently placed. Good shower, electric towel heater (v. useful). Plenty of plug sockets. MUGS not cups...yay!!! Nice area (golden triangle) and very convenient for visiting family and walking into town. Will definitely book here again!

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Spotless hotel with helpful staff and great facilities.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    None

    The staff were incredibly helpful and polite, and the hotel and room were spotlessly clean, providing excellent facilities during our two-night stay. The hotel generously allowed us to use their car park before and after check-in, saving us the trouble of finding alternative parking in town. Although we didn't dine at the hotel, the facilities looked outstanding. I highly recommend this hotel and would gladly rebook if I return to Norwich.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Great Hotel - Definitely Recommend!
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking can be a challenge!

    Lovely hotel and very comfortable. Great food at the restaurant!

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    The perfect home away from home.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing

    Lovely room (free upgrade, thank you!) great staff and delicious breakfast.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner was poor.... roast spuds like dry bullets.....

    Room was lovely and spacious Breakfast was really good

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Enjoyable stay and would stay there again
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Access to car park

    Very good hotel clean and comfortable

    Stayed in April 2024

  • Reviewed: May 19, 2024

    8.0
    We always enjoy our stay with you Thankyou
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bath/shower I feel was an accident waiting to happen, there was no slip mat or handrail to susport, No water supplied in the room which would have been a welcome especially as it was so hot The kettle is to big to fill in the sink, needed to fill a cup then pour into kettle The iron was a travel iron and not a full size, There is parking but not a lot, unless you arrive early which as experienced stayers we are aware of, there is off street parking but can be. Bit of a walk,

    Breakfast was lovely as always We have stared several time over the last couple of years,so we know the form, however there was no invite/ explanation to the breakfast bar/juice etc, which I also notice either around me were also not invited to I has requested a room with a bath and feather free pillows which I was delighted to have been blessed with both. Thankyou very much appreciated

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very small . The first morning waited an hour for breakfast ,not great service . Improved 2nd day ...

    Location very quiet but within 15 min work to city centre , hotel very clean and welcoming.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Perfect location and wonderful staff.
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 5 nights

    The shower was in the bath, which might not suit everyone. The sound insulation isn't great and the water pipes a bit noisy, but they are probably more noticeable because of the quiet location of the hotel.

    The location of the hotel gives great access to the city centre on foot/bus and quick access elsewhere by road. The bar and restaurant area is very pleasant, with an outside seating area. The staff were excellent and always helpful. It was real service with a smile. Breakfast and evening meal were consistently good. I was in a single room, which was a good size and had everything I needed.

    Stayed in May 2024

Showing 1 - 25

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