Location, location, location

Stayed in June 2024

Clean and comfortable rooms, great restaurant and super friendly and welcoming staff. Would definitely stay again.

Stayed in June 2024

Nothing really

Beautifully decorated rooms, stayed for my friends 50th birthday & balloons but in room as a surprise. Staff very helpful & friendly very welcolming, breakfast was great lovely bar area & restaurant. Would definitely stay again.

Stayed in June 2024

Well it could have been better when I wanted to alter the dates of the stay if Booking Dot Com hadn’t denied that I was insured to cancel and as soon as I had agreed the dates with the hotel Zurich told me my insurance was now void

It was varied and excellent

Stayed in June 2024

Very friendly environment. Room very clean and modern, prices very reasonable

Stayed in June 2024

Room Above hotel car park so noisy

Great staff and lovely room which was clean and restocked each day

Stayed in June 2024

Location, staff and food.

Stayed in June 2024

Nothing

Staff location food

Stayed in June 2024

Nothing really

Brilliant location comfortable room and great staff

Stayed in June 2024

The bar was staggeringly noisy to the point that everyone was shouting.

Room was pleasant and carparking easy.

Stayed in June 2024

The waitresses attitude on Saturday night. She was either worked too hard or didn’t want to be doing her job.

All as indicated previously.

Stayed in June 2024

Nothing

Great restaurant, good breakfast ,friendly staff

Stayed in May 2024

Not the first stay there - everything was just as good as the last time

Stayed in May 2024

Nothing

Great, friendly staff and comfortable room. Food good too.

Stayed in May 2024

The food was exceptional.

Stayed in May 2024

Only issue was the bathroom. Shower temperature changed frequently whilst in use and I almost burned my back. Taps in the sink too close to the sides of the sink so you couldn't get hands under the stream of water. No anti slip mat in the bath.

All staff helpful, friendly and professional. Breakfast was delicious, plentiful and with plenty of choice. Bed was comfortable and large. TV a good size and conveniently placed. Good shower, electric towel heater (v. useful). Plenty of plug sockets. MUGS not cups...yay!!! Nice area (golden triangle) and very convenient for visiting family and walking into town. Will definitely book here again!

Stayed in May 2024

None

The staff were incredibly helpful and polite, and the hotel and room were spotlessly clean, providing excellent facilities during our two-night stay. The hotel generously allowed us to use their car park before and after check-in, saving us the trouble of finding alternative parking in town. Although we didn't dine at the hotel, the facilities looked outstanding. I highly recommend this hotel and would gladly rebook if I return to Norwich.

Stayed in May 2024

Parking can be a challenge!

Lovely hotel and very comfortable. Great food at the restaurant!

Stayed in May 2024

Absolutely nothing

Lovely room (free upgrade, thank you!) great staff and delicious breakfast.

Stayed in May 2024

The dinner was poor.... roast spuds like dry bullets.....

Room was lovely and spacious Breakfast was really good

Stayed in May 2024

Access to car park

Very good hotel clean and comfortable

Stayed in April 2024

The bath/shower I feel was an accident waiting to happen, there was no slip mat or handrail to susport, No water supplied in the room which would have been a welcome especially as it was so hot The kettle is to big to fill in the sink, needed to fill a cup then pour into kettle The iron was a travel iron and not a full size, There is parking but not a lot, unless you arrive early which as experienced stayers we are aware of, there is off street parking but can be. Bit of a walk,

Breakfast was lovely as always We have stared several time over the last couple of years,so we know the form, however there was no invite/ explanation to the breakfast bar/juice etc, which I also notice either around me were also not invited to I has requested a room with a bath and feather free pillows which I was delighted to have been blessed with both. Thankyou very much appreciated

Stayed in May 2024

The room was very small . The first morning waited an hour for breakfast ,not great service . Improved 2nd day ...

Location very quiet but within 15 min work to city centre , hotel very clean and welcoming.

Stayed in May 2024

The shower was in the bath, which might not suit everyone. The sound insulation isn't great and the water pipes a bit noisy, but they are probably more noticeable because of the quiet location of the hotel.

The location of the hotel gives great access to the city centre on foot/bus and quick access elsewhere by road. The bar and restaurant area is very pleasant, with an outside seating area. The staff were excellent and always helpful. It was real service with a smile. Breakfast and evening meal were consistently good. I was in a single room, which was a good size and had everything I needed.

Stayed in May 2024