48 Massetts Road , Horley, RH6 7DS, United Kingdom
#10 of 14 B&Bs and Inns in Horley
Guests' ChoiceBased on 2140 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
9.0
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 26 June 2024
Alicia
United KingdomI had an early flight and I needed to sleep very early and even though the place was in general quiet I could hear other people checking in, squeaky floorboards, a crying dog... (in the evening and not too loud) once I managed to fall asleep it was perfectly fine
Very convenient for Gatwick, 10 mins by bus right outside. Very friendly and helpful staff. Clean and comfortable. I would definitely stay again if needed.
Stayed in June 2024
Reviewed: 26 June 2024
Bhaswar
IrelandNot much really.The person at the reception checked with us if we wanted breakfast(included in our deal) but we were had an early flight so could not have..Maybe some option for breakfast takeway for the early travellers would be nice
The location.Bus stop with service to the Gatwick airport. Room was spacious and clean.Clean sheets and towels. We were late but the late check in was nicely organized.Very clearly communicated.
Stayed in June 2024
Reviewed: 26 June 2024
Irina
CanadaLocation, staff
Stayed in June 2024
Reviewed: 25 June 2024
Liam
GreeceI arrived exactly on time for check-in as agreed with the owner but no-one was there and I had to wait for 10-15 minutes for someone to show up, all throughout the dog was barking at me - that was an unfortunate first impression as I was tired after a long journey. That was just a mix-up though , which can happen to anyone. On a side note, if you have dog allergies, it might be worth letting the owner know as the dog was in the breakfast area. The room I got shown to was recently renovated to a high standard but it was missing some finishing touches - a shower screen (I was told it has been ordered), a proper bath mat as the floor is all polished tile and you can easily slip over when you are wet, and a tiny bottle of shampoo would've been nice as I ended up having to use the hand soap. Also, getting the plug out of the bath was a nightmare, give it a check to make sure it doesn't need replacing as it was super difficult to get out. Also, the electronic thermostat on the wall casts a bright blue light directly towards the bed which might annoy some people who are sensitive to light, so check in case there is a way to dim the light on it or make it warmer. But all in all these are just minor suggestions, it was still great value for money and I would happily return!
The room was really comfortable and looked great. I particularly enjoyed being able to have a bath! The location was incredible, 10 minute walk from Horley train station and with a bus stop literally outside that has a bus going to Gatwick with a 5 minute journey time for just £2. The cooked breakfast was optional but it was nice, they had a vegetarian option which I appreciated. The lady who runs the place has a really kind energy. There's also a cute family dog living there who likes having his stomach stroked.
Stayed in June 2024
Reviewed: 24 June 2024
Leire
SpainNothing.
It was well located, just 10 minutes by taxi from Gatwick airport and from the house you can reach the small town, where there are a few restaurants or pubs to have dinner. The room had everything needed for one night, very clean and the staff was really nice at our arrival, and organised our transport to the airport for next morning.
Stayed in June 2024
Reviewed: 24 June 2024
Mark
United KingdomRoom needed a freshen up. Skirting boards dirty. Access to shower very restricted
Bedding and towels fresh and clean. Nice little ensuite. For the price it's good.
Stayed in June 2024
Reviewed: 23 June 2024
Rebecca
United KingdomPerfect location for the airport and good price to leave car there
Stayed in May 2024
Reviewed: 22 June 2024
Maureen
United KingdomConvenient for airport
Stayed in June 2024
Reviewed: 20 June 2024
Eddie
United StatesBreakfast started too late for us since we had to get to the airport
Rooms were super clean, well equipped, well stocked - loved the biscuits - appreciate the parking space; location excellent; staff very friendly
Stayed in June 2024
Reviewed: 19 June 2024
Felicity
United KingdomI didn't know that the bus stop at Gatwick was the most distant from the terminal. I had to wait over 30 minutes for a bus (at 1am). Paint peeling off walls in bedroom. Use better quality ingredients e.g. sausages for cooked breakfast. My breakfast took so long that I missed my bus and had to get a taxi. (And there were no other guests at the time)
Check in arrangements for late night arrivals worked well. Hotel right by bus stop. Large bedroom. Clean. New, large bathroom. Friendly staff.
Stayed in June 2024
Reviewed: 19 June 2024
Ewariezi
United KingdomNothing really. I loved it. Just a recommendation though. I think a bottle of water in the rooms will be a brilliant idea, especially because of guests who may arrive late like myself. I had to walk to town to get a bottle of water, even though I was really tired, because I do not drink water directly from the tap unless it’s filtered.
I liked the proximity to Gatwick airport and Horley train station. Easy access to public transport. The staff were very helpful. I had a wonderful cooked breakfast that I really enjoyed. It was the first time anyone actually made my eggs exactly how I like them. Bless the chef ❤️. The environment was clean. Room and bathroom were clean, but could be better. Overall, it was a good stay
Stayed in June 2024
Reviewed: 18 June 2024
Marie
United KingdomStaff were friendly and the breakfast was lovely. Very close to the airport and a short walk to the small town centre.
Stayed in June 2024
Reviewed: 14 June 2024
Cheryl
United KingdomThe room was a little 'tired'. Suitcase was heavy to carry up two flights of stairs.
The friendliness of the reception staff. The room was very acceptable. The breakfast was adequate
Stayed in May 2024
Reviewed: 13 June 2024
Harry
United KingdomNothing
Very spacious and very comfortable Funky altar modern room Gourges xxxxx
Stayed in June 2024
Reviewed: 11 June 2024
Tony
United KingdomVery comfortable, helpful staff and excellent location near Gatwick Airport. Good tranferservices.
Stayed in June 2024
Reviewed: 9 June 2024
Patricia
United KingdomNothing to dislike.
Was able to check in late on return from holiday. Bed was really comfortable and the owners and staff were so helpful.
Stayed in June 2024
Reviewed: 8 June 2024
Sherry
United StatesThe room was a bit warm, but we opened the window.
We were close to Gatwick airport, which was the goal. The bus will take you directly to the guest house to/from airport and tickets ($2 British pound) can be purchased on the bus. We used credit card, since we didn’t have any British pounds. We walked (.6 miles) to the nearest Tesco to purchase a $5 meal deal - sandwich, side (fruit, chips etc) and a drink, since it was after 9:00pm. Comfortable bed and friendly staff.
Stayed in June 2024
Reviewed: 7 June 2024
Richard
United KingdomThe bus stop for the airport bus is right outside the hotel, so its very easy to get to and from the airport. The receptionist was pleasant and helpful. She also pointed out the airport bus timetable. Large rear yard for parking behind a gate.
Stayed in May 2024
Reviewed: 5 June 2024
Graham
JerseyA handy guest house for Gatwick airport with basic facilities. The local bus stops right outside and Horley railway station is about a ten minute walk. Some local pubs nearby including a Wetherspoons.
Stayed in May 2024
Reviewed: 4 June 2024
David
United KingdomTv not able to work needed password or code. Bed too low to get out of in a hurry Noise of coughing from other rooms No offer of take away breakfast..
The facilities and staff mostly good.
Stayed in June 2024
Reviewed: 3 June 2024
Sonia
United KingdomFriendly staff, very helpful, high standards of hygiene. Good location.
Stayed in June 2024
Reviewed: 3 June 2024
Elliott
United KingdomLocation is perfect for reaching Gatwick Airport with a bus stop directly opposite the property. Staff were friendly and informative. Room was clean and comfortable with an en-suite bathroom. Would stay here again.
Stayed in June 2024
Reviewed: 3 June 2024
Michelle
United KingdomBad planning on my part really. My car was booked for a weeks parking whilst we were away. I planned on leaving the suitcases etc in the car and putting anything we didn’t want to take from the overnight stay in the car before we left but as we left at 3am I had to give my car key to reception before it closed. This meant lugging three suitcases up the stairs and down again as quietly as possible in the early hours. Perhaps a secure post box could be added to allow car and room keys to be left.
Perfect location for the airport. Very clean and staff amazing.
Stayed in May 2024
Reviewed: 2 June 2024
Robert
United KingdomProximity to Gatwick airport. Ground floor room. Staff/ owners
Stayed in June 2024
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