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Reviews of Gatwick Turret Guest House 3 stars

48 Massetts Road , Horley, RH6 7DS, United Kingdom

#10 of 13 B&Bs and Inns in Horley

Guests' Choice

Review score

Based on 2127 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 22 June 2024

    8.0
    Just what I needed
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient for airport

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Good experience
    • Leisure trip
    • Family with young children
    • Triple Room Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Breakfast started too late for us since we had to get to the airport

    Rooms were super clean, well equipped, well stocked - loved the biscuits - appreciate the parking space; location excellent; staff very friendly

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    A good place to stay before or after flying, but a few things for them to address
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I didn't know that the bus stop at Gatwick was the most distant from the terminal. I had to wait over 30 minutes for a bus (at 1am). Paint peeling off walls in bedroom. Use better quality ingredients e.g. sausages for cooked breakfast. My breakfast took so long that I missed my bus and had to get a taxi. (And there were no other guests at the time)

    Check in arrangements for late night arrivals worked well. Hotel right by bus stop. Large bedroom. Clean. New, large bathroom. Friendly staff.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Good stay. Met my expectations
    • Leisure trip
    • Solo traveller
    • Double Room Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. I loved it. Just a recommendation though. I think a bottle of water in the rooms will be a brilliant idea, especially because of guests who may arrive late like myself. I had to walk to town to get a bottle of water, even though I was really tired, because I do not drink water directly from the tap unless it’s filtered.

    I liked the proximity to Gatwick airport and Horley train station. Easy access to public transport. The staff were very helpful. I had a wonderful cooked breakfast that I really enjoyed. It was the first time anyone actually made my eggs exactly how I like them. Bless the chef ❤️. The environment was clean. Room and bathroom were clean, but could be better. Overall, it was a good stay

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Extra night after back from holiday.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and the breakfast was lovely. Very close to the airport and a short walk to the small town centre.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    7.0
    Nice little hotel to spend a night before a flight
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was a little 'tired'. Suitcase was heavy to carry up two flights of stairs.

    The friendliness of the reception staff. The room was very acceptable. The breakfast was adequate

    Stayed in May 2024

  • Reviewed: 13 June 2024

    8.0
    Excellent xxxxx
    • Leisure trip
    • Couple
    • Double Room Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very spacious and very comfortable Funky altar modern room Gourges xxxxx

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable, helpful staff and excellent location near Gatwick Airport. Good tranferservices.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    Was able to check in late on return from holiday. Bed was really comfortable and the owners and staff were so helpful.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Perfect overnight stay to catch a flight.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit warm, but we opened the window.

    We were close to Gatwick airport, which was the goal. The bus will take you directly to the guest house to/from airport and tickets ($2 British pound) can be purchased on the bus. We used credit card, since we didn’t have any British pounds. We walked (.6 miles) to the nearest Tesco to purchase a $5 meal deal - sandwich, side (fruit, chips etc) and a drink, since it was after 9:00pm. Comfortable bed and friendly staff.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Excellent bus link to/from the airport. Reasonably priced rooms. Good for a short stay.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    The bus stop for the airport bus is right outside the hotel, so its very easy to get to and from the airport. The receptionist was pleasant and helpful. She also pointed out the airport bus timetable. Large rear yard for parking behind a gate.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room Second Floor
    • Stayed 1 night

    A handy guest house for Gatwick airport with basic facilities. The local bus stops right outside and Horley railway station is about a ten minute walk. Some local pubs nearby including a Wetherspoons.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    9
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv not able to work needed password or code. Bed too low to get out of in a hurry Noise of coughing from other rooms No offer of take away breakfast..

    The facilities and staff mostly good.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Friendly, relaxed guest house.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, very helpful, high standards of hygiene. Good location.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Good value for money, comfortable stay.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect for reaching Gatwick Airport with a bus stop directly opposite the property. Staff were friendly and informative. Room was clean and comfortable with an en-suite bathroom. Would stay here again.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Clean, comfortable and excellent location
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bad planning on my part really. My car was booked for a weeks parking whilst we were away. I planned on leaving the suitcases etc in the car and putting anything we didn’t want to take from the overnight stay in the car before we left but as we left at 3am I had to give my car key to reception before it closed. This meant lugging three suitcases up the stairs and down again as quietly as possible in the early hours. Perhaps a secure post box could be added to allow car and room keys to be left.

    Perfect location for the airport. Very clean and staff amazing.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to Gatwick airport. Ground floor room. Staff/ owners

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Okay for the night
    • Leisure trip
    • Couple
    • Double Room Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Small room, but convenient location to Gatwick Airport with bus stop across the road.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Great price and value!
    • Leisure trip
    • Couple
    • Double Room Second Floor
    • Stayed 1 night
    • Submitted via mobile

    The carpet in the room felt a little dingy and dirty.

    Great location with a 10 minute bus drive from Gatwick North terminal and a 5 Minute Bus commute to the South Terminal. The bus stop is right in front of the house. The downtown area of the small city is just a 6 minute walk. We found a great restaurant and markets. The room space was great. We had way smaller rooms in central London. The window was definitely a plus since we like our room to be extra cold. We looked a several places to stay close to the airport and this was the best price and value. I really enjoyed the kettle, the powder coffee and tea bags in the room!

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Friendly staff. Excellent location for Gatwick Airport bus. Smooth car collection.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very comfortable . Excellent location for train station and Gatwick Airport.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Although my room was small it was very clean and the bed was comfortable . Excellent location. Various eating places nearby.

    Stayed in March 2024

  • Reviewed: 31 May 2024

    8.0
    Conveniently located to Gatwick airport
    • Leisure trip
    • Couple
    • Double Room Second Floor
    • Stayed 1 night
    • Submitted via mobile

    The entrance to the room was from the back garden area. The room needs some thought put into it, eg no wardrobe/hanging space and the shower is in the bedroom itself but there is no shower screen to stop the water from going across the room. Spoke to the manager at check out and he said that both these things were on the to do list

    The room was modernized and clean.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Enjoyed being in familiar place once again
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Bed was too low for me to easily stand up after the night.

    Availability of room when I arrived early. Easy to check in.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very convenient location for Gatwick Airport, friendly staff, and excellent room.
    • Leisure trip
    • Family with young children
    • Double Room Second Floor
    • Stayed 2 nights

    Everything was up to standard. The only thing I would have liked as an option was a twin room (two single beds) instead of a double.

    Very convenient for Gatwick airport, i.e. Fastway 20 and 100 buses stop at South and North Terminals, and literally outside the Gatwick Turret Guesthouse.

    Stayed in May 2024

Showing 1 – 25

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