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  5. Reviews of The Gardens Hotel

Reviews of The Gardens Hotel 3 stars

55 Piccadilly, Manchester, M1 2AP, United Kingdom

#98 of 116 hotels in Manchester

Guests' Choice

Review score

Based on 6359 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 24 September 2024

    6.0
    Good for a short stay for day or two, bad for working remotely with notebook.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    - Very old decor, the hotel needs renovation, and many things either didn't work or were worn out by time. - It was quite noisy outside the window due to the pub located there. - Very poor Wi-Fi that kept disconnecting, regardless of whether I was near the router on the patio by the reception or in the room. If someone wants to work or use the internet freely via Wi-Fi, this hotel is not suitable. Additionally, there are major issues with Wi-Fi access in the area; in all nearby restaurants and cafes, the Wi-Fi was very weak, even though I had the latest equipment.

    - The option to choose a hot meal from the menu at breakfast. - Excellent location – next to the city center, with many restaurants, shops, and pubs nearby; additionally, it's a 5-8 -minute walk to the train station, with convenient access from the airport. It's also close to Etihad Stadium, you can walk by foot. Also taxis are in front of the hotel's door. - Very comfortable bed.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Super noisy in the morning around 8 so couldn’t sleep.

    Good

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Great stay felt safe
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little warm at first, but it wasn't too bad towards the evening. I did find a piece of chewed gum on the window, sil at the time I stayed.

    The beds were amazing and cosy. They felt clean. And I felt safe it was in a lovley location.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Great stay, would definitely book again.
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    It's not even a ' something I didn't like', it's got a cute 80's decor, with the wiring to match, so not many plug sockets.

    So, the hotel itself doesn't really look like the photos, nowhere near as bright, and I almost missed the entrance as it's just one door...but, what a great stay. It was an inside room, so there were no windows, so there was a fan in the room. Lots of lights dotted around the room. The bed was comfy. I was chilling for a few hours before going out, the TV had lots of channels to choose from. Had a great sleep. The shower was a bit stiff to turn on, but it was really powerful and lovely and hot. I booked breakfast when I got to the hotel. The continental was buffet, plenty of choice, but my favourite thing is I could order the hot breakfast, so it came fresh to the table. I had veg full breakfast. The staff were nice and friendly. The hotel is perfectly placed in the city. Would definitely recommend.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Dependable Hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Can be a bit noisy but the hotel can't be held responsible for that

    Very reasonable price,glad I booked several weeks in advance as the price increased a lot. Location is great for shops,eating and train station. A good breakfast in the morning

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    wifi hit and miss in the room. direct on Piccadilly Gardens so a bit noisy at night.

    Decent sized room.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Excellent
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The customer service was excellent. They were very accommodating due to the circumstances we found ourselves in

    Stayed in September 2024

  • Reviewed: 22 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning. The mattresses are very old.

    Location was great

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Curtains not black out so very bright in room at night, coupled with noisy central location meant sleep wasn't good. Also disturbed by fire alarm at 4am.

    Basic but perfect for what I needed, comfortable bed, spacious room with desk, good shower and clean facilities. Staff were friendly on arrival and checkout. Good veggie options at breakfast

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Had the cheapest room. Felt safe and comfortable as a single traveling woman. Area is very buisy, the room was very quite

    Stayed in September 2024

  • Reviewed: 18 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Noise from rowdy youngsters. Room outdated with not enough plug sockets and bath too high to get into if you're not very mobile. Cold draught coming through window as it didn't close properly.

    Locality was central. Beds comfy. Bathroom big enough.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Perfect place in the city center for a very good price. Although it is not perfect, I would take it again next time.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Over night stay
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought it was strange to be charged £5 to leave your luggage as can't book in till 3. Never ever came across this before. It would be better to build it in to the room price. It would be understandable if it was after you booked out, if you needed to store it, but not when you arrive. Apart from this no problems. W

    Hotel was nice and close to all the amenities. Plenty bars and shops close by. The room was small but clean. The breakfast was lovely and good value. Hotel a bit tired could do with a bit updating. Staff very helpful and polite. Would stay again.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Bathroom door didn't shut properly, but not an issue

    Breakfast served to order, not a buffet & the staff were excellant

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    A lovely stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy

    Reasonably priced. Good location. Clean. Excellent breakfast

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Great value for money
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really loud on an evening and overall very warm! We stayed in a lovely room 202 but really needs a full length mirror

    Great location central to everything

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Stay in general was good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi did not connect very well to any devices , the speed was low when it connected finally. I was told to come to the lobby for better connectivity especially at night, but after a long day at the conference one wouldn’t want to sit in the lobby and work. I would prefer to sit in comfort of my room and carry on.

    The location , everything so accessible , rooms were clean

    Stayed in September 2024

  • Reviewed: 13 September 2024

    6.0
    OK hotel
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    The room had no window. Was roasting and although there's a fan in the room, I didn't want it on overnight (noise ) Was claustrophobic. Eyes didn't adjust to pitch blackness. Had to leave toilet light on overnight as a lady of a certain age who has to pee in the night and didn't want to trip or stub toe in the dark.

    Staff were friendly. Breakfast was lovely. Continental buffet and hot food was freshly cooked to order. The reception and dining area were really nice. The location was good, lots of bars and food places and close to tram stop and picadilly station.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Value for money, central location, great breakfast - but BAD internet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Internet connection sucks - and staff could not help

    Very central location, great value for money, fully acceptable room - but BAD internet (could not log-on with my computer)

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Perfect for a weekend away with a friend
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very hot

    I like the location, style of room

    Stayed in August 2024

  • Reviewed: 11 September 2024

    6.0
    Basic amenities met needs for overnight stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were uncomfortable- had springs digging into you; no parking available and no affiliation with nearby carpark to offer discounted parking. Called the property en route to ask for recommendations; it ended up costing £25 for 24 hours.

    Clean, good set up, quiet room, good location.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bath water only Luke warm, £5 to store luggage was pricey.

    Good location and pleasant staff.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    convenient, central hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    instant coffee. no mixer tap. such hot water hard to regulate. very warm

    very tidy for such a central and convenient location. good water pressure. I would visit again.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Have stayed at property before and room was a lot more modern, this room needed renovation

    The location was excellent and staff were first class

    Stayed in September 2024

Showing 1 – 25

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