Windows are old which i can appreciate. I would imagine in winter they will not keep out the cold. They also need cleaned.

booked a bigger room, and the bed was a king size. Room was large with good facilities.

Stayed in June 2024

Room window broken, couldn't be opened. No air conditioning so very hot and uncomfortable

Friendly staff, good price and location.

Stayed in June 2024

Shower curtains- why ?

Good location . good breakfast , close to the railway station and close to the shopping area

Stayed in June 2024

N/A

Location is excellent - right in the centre of Piccadilly Staff were very friendly and helpful Room was nice, and so was hotel - nice and clean No complaints whatsoever

Stayed in June 2024

-

Good location Very good breakfast Friendly staff

Stayed in June 2024

The hairdryer was dated. The room was very noisy as it was facing the street, not so much the traffic but with people screaming and shouting at 4am. The windows couldn't be opened. There was also a lack of power points and none near the bedside.

The hotel was in a good location near to the town and the trams. Good free service to the Co op Arena. The room was large and comfortable, extra pillows if you needed them. Nice bathroom with bath and shower. Staff were helpful and the breakfast was good with a good choice of food

Stayed in June 2024

A better bar selection to relax.

A friendly and helpful staff. Bar not well stocked, very limited selection.

Stayed in June 2024

Staff not very friendly face to face. But helpful leading up to the stay over booking.com messenger Lift smelt strongly of cannabis

Good size room. Nice breakfast

Stayed in June 2024

Centres position

Stayed in June 2024

It was constantly very warm, decor was tired could do with a touch up. Would have liked a flexible hose on shower, window only opened a short way for security but could have opened more

Location was great, staff very friendly, breakfast was great, comfortable bed, nice bathroom. working Lift to floors.

Stayed in June 2024

The place is looking a bit tired. Could do with a refurbishment.

Lovely staff as always. Nice breakfast and comfortable bed.

Stayed in June 2024

Needs redecorating. Shower had a mixer tap and pressure too much made Shower shoot off the holder. Not many plug sockets.

Location and quick check in.

Stayed in June 2024

Size of the room, it was hot/no fan or air con.

The location is very good, just around the corner from the coach station, it is also fairly close to the train station. Shops and restaurants nearby. The hotel foyer is okay and there is a lift up to the 4th floor. We were on the 5th so you have to walk up a flight of stairs. We had a twin room and it was on the small side. There are coffee & tea facilities and a TV. The bathroom is equipped with a bath/shower, again on the small side. You can hear anybody occupying the room next door. Staff were okay and the hotel was clean. For one night it was fine. You can get breakfast but we chose to eat out.

Stayed in June 2024

Broken cracked window Pealing paint on wall under the window

Comfortable clean bed Newly refurbished bathroom, good shower

Stayed in June 2024

Very dated and not the cleanest of rooms, in terms of hoovering etc. It's ok if you're going out on the lash and you just want to get your head down, cleaner than a Britannia, also the lack of sockets in the room and non near the beds.

Not far from Piccadilly station and cheap.

Stayed in June 2024

Windows need cleaning on the outside of the building. Rug very worn at corners.

Location, staff, shower, bed, sheets, pillows, towels.

Stayed in May 2024

Nil

The hotel was overall very well presented, the friendly staff were excellent throughout my stay . The room overall was clean and very good .

Stayed in May 2024

TV didn't work and room was small

Really central to city centre and trams really good for what you pay

Stayed in May 2024

Room had bed bugs, when informing staff they were rude. Mould around bathroom seals. Lobby, stairs and lift stunk of weed. Front door was smashed, windows need a good clean and redoing. Dirty towels in hotel room.

The location of the property

Stayed in May 2024

Nothing to complain about

Location and price, rooms a little dated but pristine clean and can see staff make a massive effort.

Stayed in May 2024

Not the comfiest bed with the best amenities, but it's certainly fine for the low cost.

It was very cheap and honestly good value for the money, the room was big and the location was great.

Stayed in May 2024

The gross breakfast

The staff

Stayed in May 2024

There were very nice bay windows but you could hear everything through them when closed and due to the social location, this would keep us up. The shower sprayed onto the floor due to Morden design but had potential to leak. Carpet was stained and dirty but was barely noticeable as rest appeared clean

Modern interior with garden theme, modern bathroom. Very nice hotel and location was amazing, very close to bars and lunch areas. Piccadilly’s gardens close by and trams/ transport close.

Stayed in May 2024

£5 to store bags. Old carpet Noisy Someone let off the fire alarm

The location could not have been better. The staff were very pleasant, helpful and friendly. The rooms were decent sized and had big windows. Overall it was great value for money.

Stayed in May 2024