Room was facing side street but pub across the road and people standing outside talking at 1:00 am. Staff emptying their bottles into garbage very noisy too. Rooms seemed to have thin walls as we were woken at 3:00 am with loud arguing that I had to report to reception which they dealt with. The area had people sitting on the hotel steps drinking & smoking. A few homeless sleeping outside shops.

Close to train station, shops, pubs, trams & buses. Staff very helpful.

Stayed in June 2024

The hotel feels dated, like it could do with a good redecoration to freshen it up. The room temperature was way too hot. There was a fan, however. Cleaning staff were exceptionally noisy outside our room. The water temperature was insane, I scalded my leg and foot in the shower.

The location was great, the staff friendly

Stayed in June 2024

The room was a little out of date could do with a revamp. The window was broken and very hot although there was a fan it didn't help much

The staff were very helpful and friendly, the breakfast was good and served very quickly

Stayed in June 2024

There could have been more plug sockets and definitely beside the bed The bed was on the small size, a small double

Location was 10/10 lovely and central

Stayed in June 2024

Lack of attention to detail. Reported TV not working (aerial lead broken), TV remote flat batteries, neither attended to. Bulbs not working Needs a good clean. Especially the windows.

Well placed for Manchester amenities. Breakfast ok.

Stayed in June 2024

Hotel is quite outdated and in need of a dire upgrade.

Location is great, very easy to get everywhere. Staff was so friendly and helpful, best part of the hotel.

Stayed in June 2024

Nothing

Very central location and friendly staff

Stayed in May 2024

I was displeased with the room's worn-out appearance. The hotel rooms require refurbishment to bring them up to date with modern standards.

The receptionist was friendly and checked us in smoothly. The hotel is a 10-minute walk from the station, but for a bit more money, you could opt for a more modern room in a different hotel. Although this was the cheapest option available at the time of booking, the cost is still high considering the rooms' worn condition.

Stayed in June 2024

The shower was quite tricky to use, either freezing or too hot so quite temperamental and stiff dials but to be expected with an older building.

Lovely staff and great value

Stayed in June 2024

Bathroom probably ready for an upgrade

Breakfast and service excellent

Stayed in June 2024

The room was a little faded, but otherwise clean and comfortable. The WiFi was really patchy, I had maybe one or two spots in the room where I could get a weak signal.

It's a really great location, right by one of the big stations and within walking distance of the attractions. The staff were really friendly and the check in/out was really quick and easy.

Stayed in June 2024

Configuration of bathroom. The door position needs investigating. Fortunately it was a single bedroom. The shower taps are very awkward to use. If you had a problem with your grip they would be difficult to turn.

Location and closeness to amenities and Piccadilly station. Nice friendly and cheerful staff. Very informative and polite. An excellent breakfast was served it was substantial, fresh and tasty.

Stayed in June 2024

The room looked very tired and dated, with a hole in the desk and enamel coming off of the bath/shower, while there was also a slight dip in the bathroom floor so when we checked in, the floor still had a small pool of water from where it had been cleaned. Lightning in the room consisted of one desk lamp and one up lighter lamp, would have preferred more light. There are only 3 plug sockets in the room, with none being near the bedside cabinet. As the TV and kettle are usually plugged in, it leaves little option to charge electronic equipment.

Great location, friendly staff

Stayed in June 2024

Our room was just next to the Rat and Pidgeon and this Friday night when we stayed the loud music inside the pub went on til 2am in the morning so we didn't get much sleep!

The room was ok and comfortable but the curtains let in some light at night as they wouldn't fully pull on.

Stayed in June 2024

Stayed a Thursday night and Friday night . The Friday night even though we were late getting back after a concert , the noise coming from a bar across the street from the room did keep us awake well into the morning also noisy very early in morning with what sounded like refuse lorry and a delivery lorry . If you can sleep through noise then your fine

Room had everything we needed , we didn’t have the breakfast so can not comment on the food . Location was perfect , close to train station , trams , taxi rank right outside .

Stayed in June 2024

Location is perfect for an overnight stay before getting to the airport for an early flight. Breakfast was excellent.

Stayed in June 2024

Bedroom needed freshening up.

It was clean and spacious

Stayed in June 2024

Windows are old which i can appreciate. I would imagine in winter they will not keep out the cold. They also need cleaned.

booked a bigger room, and the bed was a king size. Room was large with good facilities.

Stayed in June 2024

Room window broken, couldn't be opened. No air conditioning so very hot and uncomfortable

Friendly staff, good price and location.

Stayed in June 2024

Shower curtains- why ?

Good location . good breakfast , close to the railway station and close to the shopping area

Stayed in June 2024

N/A

Location is excellent - right in the centre of Piccadilly Staff were very friendly and helpful Room was nice, and so was hotel - nice and clean No complaints whatsoever

Stayed in June 2024

-

Good location Very good breakfast Friendly staff

Stayed in June 2024

The hairdryer was dated. The room was very noisy as it was facing the street, not so much the traffic but with people screaming and shouting at 4am. The windows couldn't be opened. There was also a lack of power points and none near the bedside.

The hotel was in a good location near to the town and the trams. Good free service to the Co op Arena. The room was large and comfortable, extra pillows if you needed them. Nice bathroom with bath and shower. Staff were helpful and the breakfast was good with a good choice of food

Stayed in June 2024

A better bar selection to relax.

A friendly and helpful staff. Bar not well stocked, very limited selection.

Stayed in June 2024