55 Piccadilly, Manchester, M1 2AP, United Kingdom
#98 of 118 hotels in Manchester
Guests' ChoiceBased on 6458 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
9.2
Facilities
6.9
Staff
8.5
Value for money
7.5
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Kevin
United KingdomLocation is perfect for an overnight stay before getting to the airport for an early flight. Breakfast was excellent.
Stayed in June 2024
Reviewed: 7 June 2024
George
United KingdomBedroom needed freshening up.
It was clean and spacious
Stayed in June 2024
Reviewed: 6 June 2024
William
United KingdomWindows are old which i can appreciate. I would imagine in winter they will not keep out the cold. They also need cleaned.
booked a bigger room, and the bed was a king size. Room was large with good facilities.
Stayed in June 2024
Reviewed: 6 June 2024
Ian
United KingdomRoom window broken, couldn't be opened. No air conditioning so very hot and uncomfortable
Friendly staff, good price and location.
Stayed in June 2024
Reviewed: 6 June 2024
Cameron
United KingdomShower curtains- why ?
Good location . good breakfast , close to the railway station and close to the shopping area
Stayed in June 2024
Reviewed: 6 June 2024
Louise
United KingdomN/A
Location is excellent - right in the centre of Piccadilly Staff were very friendly and helpful Room was nice, and so was hotel - nice and clean No complaints whatsoever
Stayed in June 2024
Reviewed: 5 June 2024
Borje
Sweden-
Good location Very good breakfast Friendly staff
Stayed in June 2024
Reviewed: 5 June 2024
Jacqueline
United KingdomThe hairdryer was dated. The room was very noisy as it was facing the street, not so much the traffic but with people screaming and shouting at 4am. The windows couldn't be opened. There was also a lack of power points and none near the bedside.
The hotel was in a good location near to the town and the trams. Good free service to the Co op Arena. The room was large and comfortable, extra pillows if you needed them. Nice bathroom with bath and shower. Staff were helpful and the breakfast was good with a good choice of food
Stayed in June 2024
Reviewed: 5 June 2024
Noel
ItalyA better bar selection to relax.
A friendly and helpful staff. Bar not well stocked, very limited selection.
Stayed in June 2024
Reviewed: 4 June 2024
Amy
United KingdomStaff not very friendly face to face. But helpful leading up to the stay over booking.com messenger Lift smelt strongly of cannabis
Good size room. Nice breakfast
Stayed in June 2024
Reviewed: 3 June 2024
George
United KingdomCentres position
Stayed in June 2024
Reviewed: 3 June 2024
Geoff
United KingdomIt was constantly very warm, decor was tired could do with a touch up. Would have liked a flexible hose on shower, window only opened a short way for security but could have opened more
Location was great, staff very friendly, breakfast was great, comfortable bed, nice bathroom. working Lift to floors.
Stayed in June 2024
Reviewed: 3 June 2024
Carol
United KingdomThe place is looking a bit tired. Could do with a refurbishment.
Lovely staff as always. Nice breakfast and comfortable bed.
Stayed in June 2024
Reviewed: 2 June 2024
Samantha
United KingdomNeeds redecorating. Shower had a mixer tap and pressure too much made Shower shoot off the holder. Not many plug sockets.
Location and quick check in.
Stayed in June 2024
Reviewed: 2 June 2024
Ray
United KingdomSize of the room, it was hot/no fan or air con.
The location is very good, just around the corner from the coach station, it is also fairly close to the train station. Shops and restaurants nearby. The hotel foyer is okay and there is a lift up to the 4th floor. We were on the 5th so you have to walk up a flight of stairs. We had a twin room and it was on the small side. There are coffee & tea facilities and a TV. The bathroom is equipped with a bath/shower, again on the small side. You can hear anybody occupying the room next door. Staff were okay and the hotel was clean. For one night it was fine. You can get breakfast but we chose to eat out.
Stayed in June 2024
Reviewed: 1 June 2024
Anne
United KingdomBroken cracked window Pealing paint on wall under the window
Comfortable clean bed Newly refurbished bathroom, good shower
Stayed in June 2024
Reviewed: 1 June 2024
Martin
United KingdomVery dated and not the cleanest of rooms, in terms of hoovering etc. It's ok if you're going out on the lash and you just want to get your head down, cleaner than a Britannia, also the lack of sockets in the room and non near the beds.
Not far from Piccadilly station and cheap.
Stayed in June 2024
Reviewed: 1 June 2024
Darren
NetherlandsWindows need cleaning on the outside of the building. Rug very worn at corners.
Location, staff, shower, bed, sheets, pillows, towels.
Stayed in May 2024
Reviewed: 31 May 2024
Michael
United KingdomNil
The hotel was overall very well presented, the friendly staff were excellent throughout my stay . The room overall was clean and very good .
Stayed in May 2024
Reviewed: 30 May 2024
Lisa
United KingdomTV didn't work and room was small
Really central to city centre and trams really good for what you pay
Stayed in May 2024
Reviewed: 29 May 2024
Aron
United KingdomRoom had bed bugs, when informing staff they were rude. Mould around bathroom seals. Lobby, stairs and lift stunk of weed. Front door was smashed, windows need a good clean and redoing. Dirty towels in hotel room.
The location of the property
Stayed in May 2024
Reviewed: 29 May 2024
Paul
SpainNothing to complain about
Location and price, rooms a little dated but pristine clean and can see staff make a massive effort.
Stayed in May 2024
Reviewed: 29 May 2024
Samuel
United KingdomNot the comfiest bed with the best amenities, but it's certainly fine for the low cost.
It was very cheap and honestly good value for the money, the room was big and the location was great.
Stayed in May 2024
Reviewed: 29 May 2024
Shane
United KingdomThe gross breakfast
The staff
Stayed in May 2024
Paralia Katerinis, Greece
Paris, France
Baza, Spain
Kastraki Naxou, Greece
Columbia, USA
Bucharest, Romania
Arles, France
Harlingen, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content