The smaller rooms and tiny bathroom

The location was fantastic. Brekky was delicious!

Stayed in June 2024

Nothing, everything about this hotel was perfect.

Everything about this hotel was special. The front was appealing, there were many people taking pictures on the street outside. The hotel is super close to the shambles, the minster cathedral and only a short walk from everything else you'd want to see while visiting York. Inside the decor was lovely, we were seen straight away by reception and give the key to our room. We were visiting for our 10 year Anniversary and when we went in to our room there was a plate of fudge with happy Anniversary written in chocolate. Breakfast was amazing, great choices and cooked beautifully. I'd definitely recommend the blue lagoon cocktail from the bar!

Stayed in June 2024

It’s quaintness and great location

Stayed in June 2024

Location friendly staff

Stayed in May 2024

Nothing we didnt like at all - but possibly attention to detail in a couple of places, i.e looking a little tired in places but certainly wouldnt stop us coming again and would not hesitate to recommend.

Location and breakfast excellent. Staff were very helpful.

Stayed in June 2024

Loved it all. All staff at Galtres are so welcoming and friendly 🌟

Stayed in June 2024

Little bit of a climb to our room but if you're fit and mobile this isn't a problem. There are bedrooms on lower levels too. We were woken early in the morning but again this is due to the location of the hotel so it's to be expected.

Fantastic location and outstanding breakfast cooked fresh which is what I prefer.

Stayed in June 2024

The room overlooked the busy Pedestrianize Road and a lot of noise ( street entertainer, etc) during the night the road had been still very lively.

Breakfast was absolutely delicious , Staff very helpful and friendly. The Hotel is only minutes away from the " Shambles " and so Central to other attractions York has to offer. The room was spacious and clean. I have very much enjoyed my time at the Galtres Lodge Hotel. at my next visit, i request a room at the back of the hotel. The restaurant food was beautiful prepared and cooked to a very high level .

Stayed in June 2024

Bigger and thicker towels needed

Location excellent , breakfast lovely

Stayed in June 2024

nothing

amazing location. staff really friendly. comfortable room. thank you

Stayed in May 2024

Nothing

Great location, friendly staff

Stayed in May 2024

Small double was very small with quite claustrophobic shower room

Location Staff

Stayed in May 2024

Room was OK but noisy with being on front

Location

Stayed in May 2024

Unprofessional staff upon arrival young and lacking experience

The character of the building and the decor are charming The staff at breakfast were lovely and friendly

Stayed in May 2024

Very friendly and attentive staff. Made us feel very welcome. Really big bathroom with separate bath and shower. Food was delicious. Location was perfect. Felt very safe staying here. Will return and highly recommend.

Stayed in May 2024

Beds were hard and many steps to manage.

Beautiful selection of menu items and delicious food.

Stayed in May 2024

Friendly staff , amazing food.

Stayed in May 2024

Tiny shower and toilet with loose seat. Two flights of stairs to room.

Room was comfortable and clean. Staff were very friendly and helpful. Breakfast was amazing. Extremely good location very close to the Minster.

Stayed in May 2024

Shower cubicle is too small. Not able to wash properly in shower. It would nice to have cereal and pastries on the breakfast menu as well

Location brilliant. In city centre.

Stayed in May 2024

Nothing

Wonderful little hotel in the middle of the city. It had so much character and the restaurant and bar attached was an added bonus. Great breakfast!! Lovely staff.

Stayed in May 2024

Nothing

Breakfast was amazing

Stayed in May 2024

When we booked on booking.com it stated the hotel had parking. However we put the postcode into our satnav and we couldn’t get close to the hotel. After trying a few times we rang the hotel and were told we had to park in the Q car park Shambles, we had to do this online before and this cost £17.50. We then had to walk to the hotel with our cases. This was very misleading.

Location was great and so was the breakfast.

Stayed in May 2024

Excellent location and great choice of breakfast

Stayed in May 2024

We booked a standard room, so the bed was a small double (husband 6ft4 so a tad small), also, our room faced the afternoon sun and although the temperature outside was quite mild, the room get very hot, and apart from a fan, there is no aircon so in the height of summer, if you don’t like the heat, it would be extremely uncomfortable. Also a minor thing, there was no hairdryer & that’s a basic expectation these days. If you have mobility issues considerations are the stairs (all rooms are only accessible by stairs) and car park.

Amazing location, probably the best in York! super friendly staff, lovely restaurant & cute/quaint rooms. We actually liked that the parking was away from the hotel. Most of the tiny streets around the hotel are blocked off for pedestrians during the day anyway and so it is much easier to be out of all of that. It took us only 7 or 8 minutes to walk to the hotel from the carpark. We didn’t find it a hassle at all. Also the restaurant is super busy so make sure you book before your stay. We did, as recommended, and were glad!

Stayed in May 2024