1 William Prance Road, Plymouth, PL6 5ZD, United Kingdom
#12 of 27 hotels in Plymouth
Guests' ChoiceBased on 5322 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.5
Staff
8.8
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: May 17, 2024
James
United KingdomBreakfast was a disaster due to 2 coach parties. Couldn’t get breakfast some days because I had to get to work. Evening meal booking also difficult. Put me off staying again.
Big modern hotel, room was well prepared and serviced every day to a high standard
Stayed in May 2024
Reviewed: May 16, 2024
Evans
United KingdomBooked in at 5pm, then we to the restaurant to make evening meal reservation. Was told that there was nothing until 8:30pm as fully booked. When seated, there was approx. 12 free tables at that time that had been cleared & relayed, ready for next sitting, so no way were they fully booked at the time given. Only 3 staff on hand to cover front of house & all bar/food orders Food didn't arrive until after 9pm!
Clean & tidy. Staff were more than accommodating. Free Parking a real bonus
Stayed in May 2024
Reviewed: May 14, 2024
Janet
United KingdomIt’s a combined NHS facility for heomotology so that can detract from your stay.
Convenience
Stayed in April 2024
Reviewed: May 13, 2024
Simon
United KingdomFitness room was just a bedroom !. Carpet on the floor, no mats , no free weights ( dumbbells)
Stayed in May 2024
Reviewed: May 13, 2024
Dave
United KingdomThe bed was too hard
The room was good and hotel excellent
Stayed in May 2024
Reviewed: May 12, 2024
Linda
United KingdomThe noise from building site next door as the window had to be open due to no aircon in room. Staff were very welcoming and helpful.
Good experience, comfortable beds, plenty of tea and coffee.
Stayed in May 2024
Reviewed: May 11, 2024
Fahad
United KingdomNothing in reality. Perhaps extended Breakfast timings for leisure travellers
Amazing space within the room. Clean carpets, well equipped housekeeping, ample Water bottles For room guests
Stayed in April 2024
Reviewed: May 11, 2024
Hayley
United KingdomBreakfast is expensive for a family
Great location, large room very comfortable
Stayed in May 2024
Reviewed: May 11, 2024
Michael
United KingdomThe professional staff, location, and very comfortable bed.
Stayed in May 2024
Reviewed: May 10, 2024
Ali
United KingdomFriendly professional staff at reception. Comfortable beds. Nice restaurant. Convenient location.
Stayed in May 2024
Reviewed: May 10, 2024
Saad
United KingdomSlightly outside the main city centre, but not too far away, about 10-15 minutes drive. The restaurant needs to cater for more dietary requirements.
Room was very spacious and had ample room for a family of 4, let alone 2. 2 generous double beds, a wardrobe and a central table made it very comfortable. nice peaceful area
Stayed in May 2024
Reviewed: May 10, 2024
Venkat
United KingdomFacilities and ambience
Stayed in May 2024
Reviewed: May 9, 2024
Alison
United KingdomNo breakfast
Stayed in May 2024
Reviewed: May 7, 2024
Amelia
United KingdomSpacious rooms. Comfortable beds.
Stayed in May 2024
Reviewed: May 7, 2024
Rebecca
United KingdomNothing.
Lots of parking, easy check in, comfortable and spacious rooms, very clean and good breakfast.
Stayed in May 2024
Reviewed: May 7, 2024
Ian
United KingdomShampoo and body was came in big sachets certainly enough for 2 days, but we're binned and replaced daily, a bit wasteful. In hotel restaurant was a bit pricy (rack of ribs £28) and quite a limited menu.
Huge rooms, powerful shower
Stayed in May 2024
Reviewed: May 6, 2024
Rich
United KingdomBooked the rooms for family, I pre warned the hotel we would be checking in at midnight, we got to our rooms and they was no beds made up for the kids ,in the end I had to go find some bedding and make the beds ourselves, not great when you have had a 7 hour drive.
Nice hotel and nice and friendly staff.
Stayed in May 2024
Reviewed: May 6, 2024
Jackie
CyprusNothing
Good free parking. Well located. Laundry facilities. Restaurant
Stayed in May 2024
Reviewed: May 5, 2024
Carrie
United KingdomWait for food in evening- rude, stressed staff member telling us they had a large booking and we had to wait until after 8 who shouted the information at us. The wait was fine but her tone was aggressive and not welcoming.
Good location and convenient to Plymouth
Stayed in May 2024
Reviewed: May 5, 2024
Dave
New ZealandA little way out from Plymouth.
Good sized room and very comfortable. Free parking available out front. Close to motorways. Nice hotel restaurant for lunch/dinner. Gym available for guests. Overall, good value for money.
Stayed in April 2024
Reviewed: May 4, 2024
Jody
United KingdomGreat room for a family of 4, nice to have 2 separate rooms. Lovely touch of bottle of prosecco in room. Fridge is a great thing to have when travelling with little ones. Plenty of space!
Stayed in May 2024
Reviewed: May 4, 2024
Robert
United KingdomThe attached restaurant, food was appalling.
Location
Stayed in April 2024
Reviewed: May 4, 2024
Pretoria
United KingdomOh dear, the restaurant was awful. I ordered a meal on the first night which was cold. It was almost 10pm so I just ate it anyway. The following night the staff walked out and ignored me and I had to get hotel reception to call them. They ignored the phone too. Eventually I was seated but they continued to ignore ne and started serving a gentleman who had just walked in. I walked out and made a complaint to the receptionist. The restaurant manageress came out and I was appalled by her attitude. I know why the restaurant is so bad . Just a short walk to Crownhill village and the Indian restaurant staff welcomed me, and I had an excellent meal. I know why the Hotel restaurant (The Fishbone) is empty. Food was poor and service non existent. I will stay in the hotel again but I'd rather walk across the road to the KFC than use the Fishbone!
The hotel is lovely, good location, great parking and the reception staff were fantastic. The lift speedily took me up to the 3rd floor where I had a fabulous room. Large bedroom with two king sized beds, spotlessly clean and very comfortable.
Stayed in May 2024
Reviewed: May 2, 2024
Lorraine
United KingdomWe stay at the Future Inn quite often, we find it very convenient for our needs, plenty of parking, very large rooms. We always have a meal at the Hotel when we stay and the food is always cooked fresh and served hot. Also we have got to know most of the very friendly staff, we shall return.
Stayed in April 2024
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