1 William Prance Road, Plymouth, PL6 5ZD, United Kingdom
#12 of 27 hotels in Plymouth
Guests' ChoiceBased on 5346 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.5
Staff
8.8
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 1 June 2024
James
United KingdomRoad noise disturb sleep. This maybe due to keeping the window open at night.
On the outskirts of Plymouth but close to A38. We were visiting family and it was quick and convenient to get to our destination. The staff were friendly and helpful.
Stayed in May 2024
Reviewed: 1 June 2024
Darren
United KingdomNothing for this visit, happy with everything.
Friendly staff member on reception. Kids loved the dressing gowns and slippers. Very clean and comfortable.
Stayed in May 2024
Reviewed: 31 May 2024
Muhammad
United KingdomIt was very good, staff was cooperative.
Stayed in May 2024
Reviewed: 31 May 2024
Rob
United KingdomRestaurant was over priced and dirty..
Large rooms
Stayed in May 2024
Reviewed: 31 May 2024
Kunle
NigeriaAir conditioning unit was not working. Room became too hot at night. We were offered a fan on a last night.
The room and ambience was great. Comfortable room and good space.
Stayed in May 2024
Reviewed: 31 May 2024
Brian
United KingdomEverything was fine
Location fine we are not breakfast people our own choosing
Stayed in May 2024
Reviewed: 31 May 2024
Hayrettin
United Kingdomcomfort and size of room
Stayed in May 2024
Reviewed: 31 May 2024
Dr
United KingdomThe breakfast at £13/head is expensive. However if you use this sevice there is an endless choice and variable taste of food. My wife and I only have a small amount for breakfast so the £13 is expensive for us.
WE have stayed here many times. It represents value for money. WE tend not to use the food services as we obtain our own food in and around Plymouth.
Stayed in May 2024
Reviewed: 30 May 2024
Nabila
United KingdomWe came from Birmingham as a family of 4, the stay was very comfortable the environment was friendly, we had a lovely stay and will definitely be going to book it again, reasonable priced lovely location.
Stayed in May 2024
Reviewed: 30 May 2024
Habib
TurkeyFor someone like me who prefers firm mattresses, the springs in the bed were a bit too soft. The inside of the kettle was burnt. When we reported it, they cleaned it and brought it back, but there were still some burnt pieces remaining
It was very nice of them to leave a note saying that since we didn't want room service on the first day, they could replenish the drinks and snacks when we returned in the evening. Overall, the rooms were large and comfortable. Additionally, it's a great option for those who want to stay at a reasonable price, explore the southern coast, and come back to a peaceful sleep. Especially considering the hotels that charge exorbitant parking fees, we were very comfortable with the free parking.
Stayed in May 2024
Reviewed: 29 May 2024
Andrea
United KingdomThe beds are so soft and not very comfortable.
Fabulous location when we visit family.
Stayed in May 2024
Reviewed: 28 May 2024
Amit
United KingdomCan’t think of anything,, may be more car park space in front of the hotel.
Great value for money. Spacious family room and overall cleanliness. Connectivity to attractions
Stayed in May 2024
Reviewed: 28 May 2024
Mark
United KingdomWould have liked an earlier check in
Great location, parking, large room
Stayed in May 2024
Reviewed: 28 May 2024
Gary
NetherlandsNothing to complain about.
Comfortable, large room. Everything worked. Bed made, towels & biscuits replaced each day
Stayed in May 2024
Reviewed: 28 May 2024
Andrew
United KingdomIdeal quiet. But places to walk
Stayed in May 2024
Reviewed: 28 May 2024
Dawn
United KingdomThe restaurant service was awful. Our meal took an hour to come and was inedible.
Location, clean room, comfortable bed and fabulous shower
Stayed in May 2024
Reviewed: 27 May 2024
Jody-marie
United KingdomThe extra touches, complimentary apples, biscuits and water
Stayed in May 2024
Reviewed: 27 May 2024
Stephen
United KingdomBreakfast. Cold and waiting plus not much there. When we got down to eat. But staff was very helpful. Trying rushing out food to keep us happy.
Wasn't that good breakfast, we were waiting for a while in line for some of it too come out. The room was great sleeped right few The night. It was only the breakfast, but we understand. That you can't cook too much ,with cost and waste with difficult times..
Stayed in May 2024
Reviewed: 27 May 2024
Stevens
United KingdomLack of range at the bar. Could do with some real ales on a monthly guest ale promotion.
The room was large with air con and very clean. The room amenities were better than I expected with bottled water and a iron that actually worked. (OK previous experience at other hotels). Breakfast had a good range of food which hadn't been sitting around long enough to curl up which is a bonus.
Stayed in May 2024
Reviewed: 27 May 2024
Rita
United KingdomBed was too soft.
Comfortable, clean room. Drinking water , tea, coffee and biscuits provided. Nice bar.
Stayed in May 2024
Reviewed: 26 May 2024
Karen
United KingdomDistance from town
Clean, large rooms, friendly staff, free car park
Stayed in May 2024
Reviewed: 26 May 2024
Charles
United KingdomThe bed was harder than used to but, hey ho, there is nothing like your own bed at home !
The hotel is excellent in every aspect
Stayed in May 2024
Reviewed: 26 May 2024
Peter
United KingdomThe lack of a fridge in a standard rated room. For important medication storage, ie:- diabetes medicines that needs temperature control. To the choice of having fresh cows milk to soya milk to go with hot beverages. Then being able to keep fresh shop prepared fruit or a treat such as chocolate cool in a small fridge. Really disappointed. On a 1-10 scale, my score is minus 1. It is not as though there is a shortage of power points in the room which is a good thing.
Stayed in May 2024
Reviewed: 26 May 2024
Dennis
United KingdomBed being uncomfortable and other visitors shutting their doors loudly
Space in rooms, bed wasn’t the most comfortable but ok for short stay
Stayed in April 2024
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