1 William Prance Road, Plymouth, PL6 5ZD, United Kingdom
#12 of 28 hotels in Plymouth
Guests' ChoiceBased on 5333 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Michael
United KingdomThe professional staff, location, and very comfortable bed.
Stayed in May 2024
Reviewed: 10 May 2024
Ali
United KingdomFriendly professional staff at reception. Comfortable beds. Nice restaurant. Convenient location.
Stayed in May 2024
Reviewed: 10 May 2024
Saad
United KingdomSlightly outside the main city centre, but not too far away, about 10-15 minutes drive. The restaurant needs to cater for more dietary requirements.
Room was very spacious and had ample room for a family of 4, let alone 2. 2 generous double beds, a wardrobe and a central table made it very comfortable. nice peaceful area
Stayed in May 2024
Reviewed: 10 May 2024
Venkat
United KingdomFacilities and ambience
Stayed in May 2024
Reviewed: 9 May 2024
Alison
United KingdomNo breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Amelia
United KingdomSpacious rooms. Comfortable beds.
Stayed in May 2024
Reviewed: 7 May 2024
Rebecca
United KingdomNothing.
Lots of parking, easy check in, comfortable and spacious rooms, very clean and good breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Ian
United KingdomShampoo and body was came in big sachets certainly enough for 2 days, but we're binned and replaced daily, a bit wasteful. In hotel restaurant was a bit pricy (rack of ribs £28) and quite a limited menu.
Huge rooms, powerful shower
Stayed in May 2024
Reviewed: 6 May 2024
Rich
United KingdomBooked the rooms for family, I pre warned the hotel we would be checking in at midnight, we got to our rooms and they was no beds made up for the kids ,in the end I had to go find some bedding and make the beds ourselves, not great when you have had a 7 hour drive.
Nice hotel and nice and friendly staff.
Stayed in May 2024
Reviewed: 6 May 2024
Jackie
CyprusNothing
Good free parking. Well located. Laundry facilities. Restaurant
Stayed in May 2024
Reviewed: 5 May 2024
Carrie
United KingdomWait for food in evening- rude, stressed staff member telling us they had a large booking and we had to wait until after 8 who shouted the information at us. The wait was fine but her tone was aggressive and not welcoming.
Good location and convenient to Plymouth
Stayed in May 2024
Reviewed: 5 May 2024
Dave
New ZealandA little way out from Plymouth.
Good sized room and very comfortable. Free parking available out front. Close to motorways. Nice hotel restaurant for lunch/dinner. Gym available for guests. Overall, good value for money.
Stayed in April 2024
Reviewed: 4 May 2024
Jody
United KingdomGreat room for a family of 4, nice to have 2 separate rooms. Lovely touch of bottle of prosecco in room. Fridge is a great thing to have when travelling with little ones. Plenty of space!
Stayed in May 2024
Reviewed: 4 May 2024
Robert
United KingdomThe attached restaurant, food was appalling.
Location
Stayed in April 2024
Reviewed: 4 May 2024
Pretoria
United KingdomOh dear, the restaurant was awful. I ordered a meal on the first night which was cold. It was almost 10pm so I just ate it anyway. The following night the staff walked out and ignored me and I had to get hotel reception to call them. They ignored the phone too. Eventually I was seated but they continued to ignore ne and started serving a gentleman who had just walked in. I walked out and made a complaint to the receptionist. The restaurant manageress came out and I was appalled by her attitude. I know why the restaurant is so bad . Just a short walk to Crownhill village and the Indian restaurant staff welcomed me, and I had an excellent meal. I know why the Hotel restaurant (The Fishbone) is empty. Food was poor and service non existent. I will stay in the hotel again but I'd rather walk across the road to the KFC than use the Fishbone!
The hotel is lovely, good location, great parking and the reception staff were fantastic. The lift speedily took me up to the 3rd floor where I had a fabulous room. Large bedroom with two king sized beds, spotlessly clean and very comfortable.
Stayed in May 2024
Reviewed: 2 May 2024
Lorraine
United KingdomWe stay at the Future Inn quite often, we find it very convenient for our needs, plenty of parking, very large rooms. We always have a meal at the Hotel when we stay and the food is always cooked fresh and served hot. Also we have got to know most of the very friendly staff, we shall return.
Stayed in April 2024
Reviewed: 2 May 2024
Richard
United KingdomSpacious, clean, free water, coffee & tea making, staff were friendly, great value
Stayed in April 2024
Reviewed: 1 May 2024
Elizabeth
United KingdomNot warm enough in room.
Quiet. Roomy room…..2 big beds.
Stayed in May 2024
Reviewed: 30 April 2024
Nir
IsraelThe red colour scheme
Large rooms and great price
Stayed in April 2024
Reviewed: 29 April 2024
Alberto
Italyslightly expensive, I would have included breakfast in the cost.
Never slept in such a confortable bed in all hotels I ve been in the past.
Stayed in April 2024
Reviewed: 29 April 2024
Gill
United KingdomBreakfast was too expensive
Room
Stayed in April 2024
Reviewed: 29 April 2024
Graeme
United KingdomNothing
Staff as always very friendly - Food excellent
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
United KingdomThe bedding and the furniture looked alittle tired. The bedding could do with being renewed. It didnt feel crisp and clean. The towels were thin.
Large spacious room
Stayed in April 2024
Reviewed: 28 April 2024
Measor
United KingdomStaff friendly and helpful spacious room clean complimentary bottled water and tea/coffee. Bed comfortable linen fresh and clean. Nice central location and complimentary apples around to help yourself to. Would highly recommend and will definitely stay again
Stayed in April 2024
Reviewed: 28 April 2024
Christopher
United KingdomThe price of breakfast.
Comfy bed.
Stayed in April 2024
Hinckley, UK
Kortrijk, Belgium
Wennigsen, Germany
Lamballe, France
Paris, France
Estepona, Spain
Buderim, Australia
Tanay, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content