Rhinefield Road, Brockenhurst, SO42 7ZG, United Kingdom
#10 of 28 hotels in Brockenhurst
Guests' ChoiceBased on 1397 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.6
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
David
United KingdomPrawn Cocktail at dinner definitely not worth £12.25 but that's all!
Fabulous location in the New Forest. Great hotel, great breakfasts, super room, lovely garden at the back with an outside bar to relax in. Staff very knowledgeable and friendly. Definitely will be back!
Stayed in June 2024
Reviewed: 24 June 2024
Rosemary
United KingdomA dog running around the garden where guests sit out.
Everything. Just an amazing stay with so much attention to detail to make your stay perfect. The staff were all so friendly and helpful. We will definitely be returning.
Stayed in June 2024
Reviewed: 23 June 2024
Angela
United KingdomLovely hotel. Sraff very helpful.Delicious food.
Stayed in April 2024
Reviewed: 21 June 2024
Susan
United KingdomThe bed, and too warm in bed
All very good
Stayed in June 2024
Reviewed: 20 June 2024
David
United KingdomCan’t be bothered to nit-pick….not that there were any nits to pick🤪
Location ideal. Staff excellent. Room just right. Ideal for a quiet getaway.
Stayed in June 2024
Reviewed: 20 June 2024
Steven
United KingdomNothing!
Everything !
Stayed in June 2024
Reviewed: 19 June 2024
Louise
United Kingdomgreat location in the middle of new forest, with beautiful walking on the doorstep. Spacious accomodation, stylish shared spaces. Great breakfast
Stayed in June 2024
Reviewed: 19 June 2024
Alan
United KingdomGardens
Stayed in May 2024
Reviewed: 18 June 2024
Helen
United KingdomThere was a stain on one of our pillows. However, when I told the manager this (and the fact that we felt dinner had been nice but a little over-priced for the quality), it was the best feedback experience I’ve ever had. He was fantastic. Completely courteous, respectful, listened hard and was not defensive. AND reimbursed us for entire cost of food at dinner. Came away very happy.
Wonderful breakfast Great location Lovely large room with doors onto garden Very dog-friendly
Stayed in May 2024
Reviewed: 17 June 2024
Cristina
ItalyVery nice location and charming place
Stayed in June 2024
Reviewed: 15 June 2024
Henryk
United KingdomNothing
Fantastic location great service The staff are brilliant kind and attentive, nothing is too much trouble. We definitely be back !
Stayed in June 2024
Reviewed: 14 June 2024
Anthony
SpainShutters don’t block the light so an early wake up, could do with black out curtains. Room was cozy & warm but I would think on a hot night could be very hot - air con would be a good addition
Staff were so friendly & efficient! Room was big & modern with an incredibly comfortable bed! Breakfast was great!
Stayed in June 2024
Reviewed: 13 June 2024
Lorraine
United KingdomHaving to wait at the bar to be served was a little painful
The staff, food and grounds were amazing
Stayed in June 2024
Reviewed: 13 June 2024
Heather
United KingdomTiny grumble that you had to pay £5 extra per person for Eggs Benedict.
A beautiful hotel with absolutely fantastic staff, 2nd visit for us and we will definitely be returning. Room was spacious and spotless. Nice touches eg daily bottles of water, biscuits. Breakfast was lovely. Would recommend to anyone wanting a relaxing break.
Stayed in June 2024
Reviewed: 11 June 2024
Lisa
AustraliaAmazing property. Loved it. Location , facilities, cleanliness all 10 out of 10.
Stayed in May 2024
Reviewed: 11 June 2024
Jacqueline
United KingdomNothing
The location is excellent. The staff were very friendly and helpful. The room was very comfortable and clean. The dinner and breakfast we had were excellent. They have a beautiful garden where you can eat and drink - weather dependent. But plenty of room in the bar and the restaurant.
Stayed in June 2024
Reviewed: 10 June 2024
Andy
United KingdomOutside needs to have a little more attention
The staff are very good, plus the food is very good.
Stayed in June 2024
Reviewed: 8 June 2024
Dario
United KingdomNothing.
Excellent room,brilliant food and first class customer service.
Stayed in June 2024
Reviewed: 8 June 2024
Terry
United KingdomNA
Great location just where we wanted to be
Stayed in May 2024
Reviewed: 8 June 2024
Janene
United KingdomThought they were a bit on the pricey side.
Excellent location. Lovely gardens Good food Attentive staff
Stayed in June 2024
Reviewed: 6 June 2024
Shirley
United KingdomContainers for cereals were awkward to use, - being upright and difficult to spoon out of. Dried fruit provision was impressive, but again, the dishes made serving out quite tricky.
Breakfast provision was comprehensive, and service to table very efficient. My husband and I requested differently cooked eggs and unfortunately, the two were ‘mixed up!’
Stayed in June 2024
Reviewed: 3 June 2024
Catherine
United KingdomThe whole package
Stayed in June 2024
Reviewed: 1 June 2024
Sue
United KingdomFabulous hotel. We had a family room with G’children who loved it. Lovely food
Stayed in May 2024
Reviewed: 1 June 2024
Matt
United KingdomNothing to complain about.
We had a great 2 night stay here. Large and comfortable establishment. Our room was large with modern and clean bathroom. We ate in-room and in the restaurant for lunch/dinner and had great meals. Well-located 10 mins walk from the village centre. The staff make the difference here - friendly and efficient, helping out with small requests, and really made us feel welcome all through our stay. Would definitely return.
Stayed in May 2024
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