23 Camborne Road, Sutton, Sutton, SM2 6RJ, United Kingdom
#17 of 20 hotels in Sutton
Guests' ChoiceBased on 960 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
7.9
Facilities
7.4
Staff
7.5
Value for money
7.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 July 2023
Rex
AustraliaSelf help breakast was really, really basic.
within walking distance of rail into London.
Stayed in July 2023
Reviewed: 23 July 2023
Sheila
IrelandKitchen area small.
Spaciou rooms. Comfortable bed. Good shower
Stayed in July 2023
Reviewed: 14 July 2023
Gwen
United KingdomParking very limited
Location for access Help yourself access in kitchen
Stayed in July 2023
Reviewed: 14 July 2023
Matt
AustraliaAll good
Was clean and well presented, excellent value
Stayed in July 2023
Reviewed: 13 July 2023
Martin
United KingdomCould be noisy from other inconsiderate guests if they arrive very late or early ,That said we had no problem
Do your breakfast , room was good size , beds comfy , we have good windows at front
Stayed in July 2023
Reviewed: 8 July 2023
Rodney
United KingdomGood location
Stayed in July 2023
Reviewed: 7 July 2023
Jelena
United KingdomNo AC but the weather was hot so was the room. Air fan provided, but because I kept it working all day - can be noisy. Another reason for me keeping it working even through the night - the noise from other rooms. The walls are so thin that I could hear what people are saying in other rooms so I had to use my air fan as a white noise. Train truck just 10 meters away so you can hear each train passing by. So it’s not a quiet hotel. I would call it a hostel with private rooms. That’s is a more accurate description of this place. During my stay almost every night I had trouble to sleep because of that and wanted to give up and move to different hotel. But didn’t do it as I hoped it will her quiet eventually, it didn’t. There is a back garden with a good potential; at the moment it looks neglected. Price is too high for this sort of place!
Clean room and bathroom. Communal kitchen is open all day with tea, coffee, eggs, bacon, bread, butter, jam available (but you have to cook it yourself).
Stayed in July 2023
Reviewed: 2 July 2023
Michellejj72
United KingdomPeople in room above came back at 4:30am and woke us up while they spent half an hour crashing around. Didn't do a breakfast as communal kitchen full of people but did get some juice, no fruit found.
Room and shower room was extremely clean. Bed comfortable. Easy to find parking, if full there is permit free a couple of roads away. Location is a 10 min walk from station and town centre. Would use again as fine for a night.
Stayed in July 2023
Reviewed: 1 July 2023
David
United KingdomKitchen wasn’t open in the night for cold drinks in fridge
Very clean
Stayed in June 2023
Reviewed: 27 June 2023
Charissa
Hong Kongself cooking available during daytime
convenient location
Stayed in May 2023
Reviewed: 23 June 2023
Rachel
United KingdomA little run down and very basic eg kitchenette in my room didn’t have tiles on the wall, missing lights from wall, stained carpet etc but it was perfectly clean
Super cheap- just what I needed for a one night stay. Don’t go with high expectations , you get what you pay for, it’s more like a hostel than a hotel but I slept well and had a hot shower in the morning
Stayed in June 2023
Reviewed: 19 June 2023
Jessy
United Kingdomthe creaky floors
The room was very clean when we first arrived on the property. it didn’t have a weird smell it smelt nice, the bedding was very clean and the whole room was clean overall. nice bathroom again very clean and fresh towels were they upon arrival. the room had a fan too which came handy in this heat. the bed was comfy I didn’t wake up with a neck ache so that’s a good sign. :)
Stayed in June 2023
Reviewed: 17 June 2023
Muhammad
United Kingdomeasy parking
good easy parking . room given was not cleaned after previous occupant left . dirty linen , dirty cup and bed . when told reception , try came to clean room but realised it will take time so gave another room instead . should have checked before sending a customer
Stayed in June 2023
Reviewed: 12 June 2023
Deirdre
United Kingdomdidn’t fancy going to the communal kitchen and making my own break fast as loads of people seen to live.
Basic, bed was comfortable, fan provided, ground floor as requested.
Stayed in June 2023
Reviewed: 8 June 2023
Andrew
United Kingdom.
Glad we arrived early & could park on-site. Convenient for buses/train to Epsom. We didn’t use use breakfast facilities as didn’t have time.
Stayed in June 2023
Reviewed: 5 June 2023
Andrea
United KingdomVery noisy. Communal kitchen dirty. No full length mirror - only small bathroom mirror.
Location
Stayed in June 2023
Reviewed: 4 June 2023
Marion
United KingdomShame room was on 2nd floor, lots of stairs with luggage. Kitchen was not open for breakfast early enough for us, as we had to leave for work at 6:30am and kitchen not open until 7am. Beds not comfortable, mattresses poor quality. only one chair in room for 2 people. parking very limited.
Room was clean. Bathroom clean and shower worked well. Bathroom toiletries provided. Very good location for easy access to Epsom. Good access to supermarket, restaurants etc.
Stayed in June 2023
Reviewed: 2 June 2023
Spaarrky
United KingdomHad to cook own breakfast.
Value for money.
Stayed in June 2023
Reviewed: 29 May 2023
Deirdre
United Kingdombeds were uncomfortable
Very basic but excellent value for one night
Stayed in May 2023
Reviewed: 29 May 2023
Arlene
United KingdomBreakfast choice Bed hard. ...
Clean room Good location
Stayed in May 2023
Reviewed: 22 May 2023
Phillip
United KingdomGround floor room and floorboards of upstairs rooms were extremely creaky Also "self service kitchen" was closed until 7am! If its self seve why is it closed!
Location
Stayed in May 2023
Reviewed: 19 May 2023
Elizabeth
United KingdomI did not use the kitchen so cannot comment from experience. However, I would have preferred that there were plates and cutlery available in the room.
Room was comfortable and clean
Stayed in May 2023
Reviewed: 17 May 2023
Ahmed
United KingdomNothing.
Okay
Stayed in April 2023
Reviewed: 16 May 2023
Philip
United KingdomSituated within walking distance of Sutton centre, if you are working away (which I was) this was a great place to stay. My ground floor room was basic but a good size and very clean. A very comfy double bed and a quiet neighbourhood meant that I had a very sound night's sleep. Shared kitchen facilities were good and I was able to park my van on the forecourt at the front. The price paid was very reasonable for the accommodation offered.
Stayed in May 2023
Reviewed: 14 May 2023
Shirley
AustraliaThe kitchen arrangement Being on the second floor
Stayed in May 2023
Marysville, USA
Sint Maartensdijk, Netherlands
Moieciu de Jos, Romania
Mladá Boleslav, Czech Republic
Abano Terme, Italy
Azille, France
Hyderabad, India
Lennox Head, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content