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Reviews of Flexistay Aparthotel Sutton 3 stars

23 Camborne Road, Sutton, Sutton, SM2 6RJ, United Kingdom

#17 of 21 hotels in Sutton

Guests' Choice

Review score

Based on 967 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    7.5

  • Value for money

    7.7

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 August 2024

    7.0
    probably would go back with some prior arrangments in place
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night

    but a bit noisy at the back of the property and breakfast was nothing to write home about,still alright for the price.

    Cheap and cheerful,found it to be very clean but a bit noisy at the back of the property and breakfast was nothing to write home about,still alright for the price.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    6.0
    Not very pleasant and will definitely not stay again
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Toilet seat in our room was broken so had to use the communal toilet that was very dirty. Pillow cases was very wet on first night, which is good that they washed it but not Good Morning to sleep on Bedroom 10m away from railway line so every time train comes past it sounds like it’s in your room Neighbouring bedroom guest snored so loud so didn’t get sleep in at all, no sound insulation at all. Couldn’t use the breakfast option as we had to leave before they opened the kitchen so had no breakfast both mornings but paid for it

    Location

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    OK - comfortable bed and reasonable facilit it es
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was help yourself Plenty there but no staff and no help

    Clean and comfortable

    Stayed in July 2024

  • Reviewed: 24 July 2024

    7.0
    Comfortable and functional
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Wall Light fittings in room and bathroom did not work

    Good sized room

    Stayed in July 2024

  • Reviewed: 24 July 2024

    6.0
    A short stay with my family group
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Needs deep cleaning and some maintenance. Walls are dirty and have stains.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 2 nights

    more a BNB than hotel

    very basic room but reflected in price.

    Stayed in May 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    No spoons and couldn't sleep

    Stayed in June 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The emergency pull cord in the accessible bathroom did not reach all the way to the floor which it ought to do.

    Good communication prior to check in. Basic but clean and comfortable. The cook-it-yourself breakfast was nice. Good value for money, would stay again.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    6.0
    convenient and cheap in Wimbledon week,
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    parking first come get spaces. Help yourself breakfast

    convenient location

    Stayed in July 2024

  • Reviewed: 14 July 2024

    7.0
    Good value, clean and with a simple checkin/out process.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night

    Sound insulation is poor. We were disturbed throughout the night by what sounded like a family in the room above and they made no effort to be quiet even at 0200 or again at 0600. This ruined our stay due to their thoughtlessness but if the rooms were sound insulated, this sort of thing would not be an issue.

    Room was basic but clean and quite adequate. Twin beds fine. Bathroom good. We were lucky to find a parking space at the property.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Room face to train runway is a bit nosie if open window. Otherwise is quiet.

    Selfservice bf,cook what you like, very good

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Decent but over priced as no breakfast
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Tv not easily watched from the bed. No breakfast on the second morning. We left our key in the key box when we went out and it had gone when we got back

    Really easy to find and access with codes that were given. Spacious room and clean bathroom.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Convenient
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    It is noisy. Trains thunder past four times an hour (thankfully not in the early hours of the morning). There can also be considerable noise from the street. However, the most annoying noise is from neighbouring rooms as the walls and floor are not soundproof. In addition, Rooms 1 and 2 are next to the entrance so one hears everyone coming and going. In addition, we never felt comfortable about keeping the windows open at night in any of the groundfloor rooms as passersby could easily reach in and grab. Indeed, the blind on Room 2 didn't cover the entire window so it is possible to see into the room from the road at night! If possible, try and get a room on the top floor which are not subject to noise from above and one can open the windows wide for some air.

    My wife and I have now stayed at this hotel four times in the past year - accumulatively around two months. We therefore consider ourselves experts on the place! On the positive side, it is well situated for us being convenient to both the railway station and our daughter. The rooms are a good size. The all-day breakfast is wonderful. Joel is always at hand to sort out problems. While not cheap by South African standards, it is reasonable by UK standards. It also looks as though considerable maintenance has been carried out since our stay last year addressing many of the issues we noticed last time.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Convenient comfortable & safe
    • Business trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Need’s noise insulation between floors

    Felt safe

    Stayed in July 2024

  • Reviewed: 28 June 2024

    8.0
    Very very good value, especially if you're staying in the area for a few days
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 1 night

    Slightly odd set up but it felt much better to be greeted this time rather than self-check in. Room is very comfortable and en-suite.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    6.0
    OK for a 1 night stopover
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Despite rooms non - smoking, out room stunk of smoke upon arrival and carrier bag tightly covered smoke alarm (assuming from previous guests)

    Easy location for 1 night as we were passing through and up and out early next morning

    Stayed in June 2024

  • Reviewed: 26 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy from other guests

    Very good quality for the price

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Good
    • Family with young children
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    The directions to find property was not very clear

    I like the accomadation was equiped for my needs, tea & coffee facilities. Also near to station so fearly easy for my onward journey.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    DIY breakfast
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately there was a child in the room below that was screaming.

    Good quality bedding & towels. Clean. Amazing shower.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Quite enjoyable n pleasant
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Communal services n not enough parking spaces

    It was decent and clean

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Stay on way to Airport.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Opening time of kitchen was too limited to travellers arriving late or getting up very early. The TV in room had very bad reception and very limited channels. TV outdated.

    The room was nice and clean. Comfortable beds. Enough towels. Room temperature was good.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Great hotel in a great location to stay!
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    This time, the only thing which I did not like was how the walls were so thin and you could hear everyone from them. Some days/nights, there was too much voice coming from the other rooms.

    I had stayed in Flexistay before and as always I liked the location of the hotel. The room was comfortable to stay, too. Also, the staff was responsive to my messages. I will be staying with Flexistay again in the future. Thank you!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Excellent value if you want to be self sufficient
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    You couldn't lock the door from the inside which as a female person travelling alone felt a little odd. I also didn't like that there were no staff on site in the case of an emergency.

    The room was an ok size and clean and comfortable.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Friendly service and comfortable stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower temp wasn’t very warm.

    Close to the bus stop, clean, comfortable.

    Stayed in April 2024

Showing 1 – 25

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