13-15 Fenwick Street, Liverpool, L2 7LS, United Kingdom
#4 of 105 hotels in Liverpool
Guests' ChoiceBased on 287 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.7
Value for money
9.5
Free WiFi
8.3
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End of dialog contentReviewed: 2 December 2023
Elizabeth
United KingdomNothing!
The room was modern, clean and well equipped. The beds were very comfortable. There was plenty of tea, coffee, milk etc. All staff were very pleasant and helpful. We were allowed to drop our suitcases off before the official check-in time. Check-in and check-out were both very straightforward. Thank you for a lovely stay!
Stayed in December 2023
Reviewed: 30 November 2023
Ildiko
United KingdomIt is simply perfect!
Great location, lovely staff! Working in Liverpool and return to the property frequently as it is just fabulous! Make sure you try their kitchen!!!
Stayed in November 2023
Reviewed: 29 November 2023
Paul
United KingdomNothing
Everything ! staff were extremely helpful nothing was too much trouble . It was spotlessly clean , close to amenities
Stayed in November 2023
Reviewed: 27 November 2023
Marina
United KingdomNo fault whatsoever
What a superb place .. the location .. staff (Tracy you are awesome ☺️) such a gem in the middle of Liverpool.. really comfy bed super clean and tidy
Stayed in November 2023
Reviewed: 27 November 2023
Robert
United KingdomEverything was excellent.
Great staff, great location, very comfortable and spacious room and excellent value for money. I would definitely recommend this hotel.
Stayed in November 2023
Reviewed: 26 November 2023
Jeanette
United KingdomIt was so easy to find, good for what we wanter.
Stayed in November 2023
Reviewed: 23 November 2023
Ben
United KingdomNothing
Good breakfast and central location
Stayed in November 2023
Reviewed: 19 November 2023
Ildiko
United KingdomEverything is perfect!!!
Lovely room, great location. Wonderful staff!
Stayed in November 2023
Reviewed: 19 November 2023
Sharon
United KingdomMy room was cold and I couldn’t get the radiator to work. TV wouldn’t work. I had someone come up and he was lovely. Got me a spare duvet, put heating on for the floor and set telly up to his iPlayer for me
Location Location Location Decor Decor Decor The size of the bed The bathroom 😀
Stayed in November 2023
Reviewed: 19 November 2023
Anthony
United KingdomBig surprise with this hotel. With the location I thought it would be ok but nothing special. I was very wrong. The room was amazing (we stayed in room 1). Very big, spotless and the bed was really comfy. Staff very friendly and breakfast was quick and very good. Will only be looking to stay here in the future when coming to Liverpool.
Stayed in November 2023
Reviewed: 13 November 2023
Steve
United KingdomLeaving
Lovely, helpful , friendly down to earth staff , Lovely food , busy and buzzing place at night with people of all ages . We had a great time and will be back .
Stayed in November 2023
Reviewed: 9 November 2023
Thor
IcelandLong stears to the room.
Wery nice, the staff good. And locstion fantaci.
Stayed in October 2023
Reviewed: 8 November 2023
Elizabeth
United KingdomNothing
Staff so friendly, couldn't do enough for you. Spotlessly clean. Fabulous location V good value for money Will definitely go again
Stayed in November 2023
Reviewed: 7 November 2023
Fabianne
MaltaExcellent location walking distance to everywhere. The staff were super nice, room was comfy and clean. We also enjoyed the pub downstairs, the food was really good!
Stayed in November 2023
Reviewed: 6 November 2023
Katherine
IrelandThe room was so big and extremely clean
Stayed in November 2023
Reviewed: 6 November 2023
Kylea
AustraliaNoisy but we were too tired to hear.
Great location and very modern.
Stayed in October 2023
Reviewed: 4 November 2023
Helena
IrelandFriendly staff , spotless clean. Great pub below
Stayed in November 2023
Reviewed: 2 November 2023
Neil
United KingdomExcellent location, super comfy room which was a really good size , everything we needed
Stayed in November 2023
Reviewed: 1 November 2023
James
United KingdomCould not fault anything about this hotel . It was Fab.
Just returned from a 2 night stay .Loved this hotel ,big room and large bathroom ,very clean . Breakfast was excellent ,great location . Tracy and all the staff were really friendly and knowledgeable, we got back to our room to find Tracy had put a happy birthday banner on our door for my birthday which was a lovely surprise. We will definitely be returning .
Stayed in November 2023
Reviewed: 30 October 2023
Patty
United KingdomEverything was perfect.😻
Absolutely lovely staff and accommodation and fabulous food. Second time here And there will be a 3rd.
Stayed in October 2023
Reviewed: 28 October 2023
Mehreen
United KingdomLive music playing till 1am on Friday night meant it was hard to sleep.
Spacious, clean, family room. Really comfortable beds and very friendly staff!
Stayed in October 2023
Reviewed: 25 October 2023
Amanda
United KingdomWe loved it but be aware that it’s in a very noisy location. We were woken around 6am every morning for glass collection/barrel changing.
Brilliant location and friendly, helpful staff.
Stayed in October 2023
Reviewed: 25 October 2023
Helen
United KingdomEverything
Stayed in October 2023
Reviewed: 23 October 2023
David
United KingdomNot the hotel's fault - but there was road sweeping vehicle that went along Fenwick Street at 6pm, it just kept going back and forth for about 20 minutes, like i say, not the hotels fault just was a bit annoying.
Stylishly decorated room, and very friendly staff.
Stayed in October 2023
Reviewed: 23 October 2023
Veronica
United KingdomNothing everything was great.
Staff were amazing and very friendly. They went above and beyond for us. The bathroom was a great size, and the room was pretty big. The beds were comfortable and the room had plently of tea and coffee. The room was very clean and looked just like the pictures. It was a little noisy above a bar but they did provide ear plugs to help with this.
Stayed in October 2023
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