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Reviews of Cambridge House Hotel 2 stars

144 - 146 Tenison Road, Cambridge, CB1 2DP, United Kingdom

#31 of 37 hotels in Cambridge

Guests' Choice

Review score

Based on 1013 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    7.5

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Few complaints that were not huge issues for a short business trip: hair dryer wasn't working, toilet is extremely small to the point it was hard to close the door while using it, and the chair and desk in the room are not very comfortable. Could hear other guests as the noise insulation is not that great.

    Things were generally clean and worked well. It is a small room but is what I expected and paid for. Self check-in was easy and the hosts were responsive via Booking.com.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Nice little hotel, but no 24/7 admin support
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    That admin support was not available 24/7, on w/e, bank holiday... Could not arrange to leave luggage in a locker on the spot

    Room was great

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Good short stay. Would use again
    • Leisure trip
    • Solo traveller
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold on first night and radiators not working. Promptly fixed on 2nd night after request. No tea bags on 2nd morning . Quite noisy by road. No recycling faculties - it would be easy to have second bin in kitchen. Would welcome a fridge & microwave

    Near train station Good to have room on ground floor as there wasn’t a lift. Comfy bed.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night

    Bathroom was a bit cramped. Not really a big problem. Tea and coffee was available on ground floor, bit of a trek from the top floor, but again not really a big issue.

    Bed was comfortable, room was clean, very convenient/close to train station. No problems with automated checkin / getting access using code. Good value for money considering the location.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There appeared to be some mould present on the ceiling and the ensuite was very cramped, considering the size of the room was very large

    The location and price were excellent

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice room, good location,

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t say anything about paying for parking - just said parking on site so was disappointed we ended up having to pay extra for this as parking on site is on reason we booked.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Easy accommodation and close to station
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower did not drain. Space in bathroom should be redesigned. Very difficult to get to the toilet as the basin is too large

    Lovely comfortable large room

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I've stayed multiple times in various rooms and my biggest frustration is the fixed shower heads that send out the tiniest streams of water that go everywhere except where you want them. Flexible shower heads would be a superb upgrade.

    Location is the reason I book the hotel. Its clean and comfortable enough if you are traveling for work.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Cozy Stay in Cambridge
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    However, we encountered a couple of minor hiccups during our visit. Firstly, the noise from outside was noticeable, which slightly disrupted our sleep. Additionally, the room was a bit chilly at night, despite our efforts to adjust the temperature. Besides this, we were surprised by the incidental damage deposit of £50 requested the day before our arrival, but the process was smooth, and the value was promptly restored the next day without any hassle.

    My boyfriend and I had a delightful one-night stay at this Cambridge accommodation. The room had a cozy ambiance and comfortable bed, ensuring a restful night's sleep. The bathroom amenities, including shower gel and shampoo, were a thoughtful touch, adding to the overall convenience of our stay. The provision of coffee, tea, and a machine with hot and cold water was a welcome bonus, allowing us to unwind and refresh at any time during our stay. Overall, we thoroughly enjoyed our experience and would highly recommend this accommodation to anyone visiting Cambridge. The combination of excellent facilities, great location, and comfortable amenities made our stay truly great.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Lovely place, check in process causes unnecessary stress..
    • Leisure trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad experience with check in… staff talking to us through a ring doorbell. We hadn’t been able to check in online, the notification said I hadn’t paid when I’d paid in advance. It was a shambles to be honest. The idea is good but it didn’t work for either of us in two different rooms due to the check-in link online not working and trying to talk to someone in possibly another country on an intercom when noisy traffic was passing. It worked in the end but there was 15 mins of unnecessary stress …

    Lovely room, good location for Cambridge Junction. Hot drink’s available, very comfortable and clean.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Comfortable clean room.
    • Leisure trip
    • People with friends
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Personless hotel so everything is done by codes which is great when it works but not so great when it doesn’t. My room code did not work and I had to wait an hour until it was sorted. They staff worked really hard to get it done for me but the hours wait meant I was late for my plans.

    Good location

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Happy with my stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Heating in the room was inconsistent.

    The room met my standards

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Just the job for my overnight stay
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night
    • Submitted via mobile

    * It's a shame there's no kettle - I brought my travel kettle though. * The windows don't fit very well so there was some traffic noise.

    * Cheap and cheerful - I was at a university event so wasn't in the room very long, so it fitted the bill perfectly. * Very good location - easy to get to from the train and an easy walk to the city.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not much use having a kitchen given there were no plates, cutlery, utensils or glasses etc. Definitely wasn’t worth paying extra for.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Budget friendly
    • Business trip
    • Solo traveller
    • Loft Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some mould on bedroom ceiling. Couldn't work TV. Couldn't switch shower from hand held to ceiling head. No kettle in room.

    Clean and comfortable bed. Good room temperature. Pin coded entry worked well. No noise disturbance from other guests. Good price for the location.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Generally comfortable but not really a quiet room. Good jumping off point for exploring Cambridge
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights

    Room was by the front door, so those happy and more-than-likely tipsy souls (bless their cotton socks) returning in the small hours woke us up several times. I did ask to move, but hotel was full (it being the weekend I suppose).

    Location was fair - bit of a step to centre; but arriving and leaving by train, it was near to station, which was helpful. Room was clean and comfortable. The kitchen with complementary tea and coffee was an excellent and appreciated touch. While the room was on ground floor and to the front, at least it had smoked glass. Street noise generally stopped after rush hour.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee facilities in our room. The mattress was spongy. Lots of noise from above. Parking cost £20. Tv kept freezing.

    The location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's not really convenient to contact with the owner

    5mins to the train station

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Actually short stays pretty good.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I personally presumed that, this was a hotel, however it's all remote. But actually short stays it's pretty good.

    Very clean, great location.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Nice clean place to stay.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good quiet location. Easy walk into heart of Cambridge passing numerous eateries. Adequate room and safe parking to rear.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Welcoming, comfortable, clean. Super convenient location for Cambridge sights and train station.
    • Leisure trip
    • Solo traveller
    • Loft Compact Single Room
    • Stayed 2 nights

    Very convenient for the railway station, trains to central London and Standsted airport. Clean and friendly. I have been back here several times and would definitely come again.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not great

    Clean and comfortable

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good value overnighter, ridiculous check in process.
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ridiculously over complicated check in procedure when all I needed was a room number and a four digit code. I also objected to having to post a £50 deposit through my credit card, a new one on me.

    Location.

    Stayed in March 2024

Showing 1 – 25

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