Kingask, St Andrews, KY16 8PN, United Kingdom
#8 of 22 hotels in St Andrews
Guests' ChoiceBased on 1869 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.1
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Shirley
United KingdomSelf service breakfast. Not ideal for my 86 year old mum with mobility issues. Would have liked table service. Food was great though.
Everything
Stayed in May 2024
Reviewed: 25 May 2024
Joseph
United KingdomNothing
Everything the location facility’s and the staff were first class
Stayed in April 2024
Reviewed: 23 May 2024
Diane
United KingdomThe scenery. The layout of the hotel. Spa and pool. Only wish I used this
Stayed in February 2024
Reviewed: 23 May 2024
Kirsten
AustraliaThe room was spacious & staff were great.
Stayed in May 2024
Reviewed: 21 May 2024
Nicholas
United KingdomSome faff with the hotel. They accidentally charged me twice for the room so waiting for a refund.
Beautiful location by the sea upon two golf courses. Large hotel with loads of facilities and multiple restaurants. Good rooms. Excellent bathroom. Enjoyed a relaxing night stay
Stayed in May 2024
Reviewed: 8 May 2024
Neil
United KingdomNo late checkout beyond 30 mins and the hotel was empty
Stayed in May 2024
Reviewed: 8 May 2024
Joyce
United KingdomNothing it was perfect.
Location was perfect. Staff were so helpful and made the stay extra special.
Stayed in May 2024
Reviewed: 5 May 2024
Shaun
United KingdomNothing
Excellent staff 👏 very friendly and approachable.
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
United KingdomIt is expensive for one nights stay
Breakfast was great with lots of choice
Stayed in April 2024
Reviewed: 1 May 2024
Ian
United KingdomNice room with great view of St Andrews Bay Lovely breakfast with good bar and restaurant options
Stayed in March 2024
Reviewed: 30 April 2024
Ruth
United KingdomI was travelling with elderly parents and the staff could not have helped more ,or been more accommodating and friendly - I cant thank them enough for going above and beyond at every stage of our trip.
Stayed in April 2024
Reviewed: 29 April 2024
Kimberlee
United KingdomIt's not a complaint but if you are looking for a quiet swim or jacuzzi the pool is where the families and children are. Maybe if an allocated time for family use was on offer also?
We stayed here for my husbands 40th birthday treat just the 2 of us and it was amazing.. the room was gorgeous, staff so polite and accommodating. The small extras they provided to make his stay even more special was muchly appreciated. We had a meal at kittocks and it was superb, as were the cocktails! Special shout to Josh whom handled our communications before we arrived and to Sam for his service through dinner. The spa was lovely and clean, and facilities on offer great. We thoroughly enjoyed our stay and will return soon!
Stayed in April 2024
Reviewed: 26 April 2024
Bocchiotti
SwitzerlandNothing to my knowledge
Everything was excellent
Stayed in April 2024
Reviewed: 21 April 2024
Michelle
United KingdomStaff so helpful and friendly. Room was spotless
Stayed in April 2024
Reviewed: 19 April 2024
Kirstin
United KingdomNothing really
Everything
Stayed in March 2024
Reviewed: 18 April 2024
Emma
United KingdomFor the price I feel the rooms are a little bit run down.
Room was nice, beds were comfortable. We used the in house restaurant and the pool/sauna. The food was delicious in the bar and the service was good. Drinks were served in decent glasses.
Stayed in March 2024
Reviewed: 18 April 2024
Mcdonald
United KingdomTowels weren't changed on the second day but it was no big deal.
The hotel was luxurious, comfortable and the staff were excellent
Stayed in April 2024
Reviewed: 16 April 2024
Marie
United KingdomThe changing rooms in the spa are in need of some tlc. Tiles loose in the shower area and no shampoo/conditioner in the showers
Staff polite and rooms lovely. Enjoyed the complimentary shuttle in and out of St Andrews.
Stayed in April 2024
Reviewed: 12 April 2024
Thomas
United Kingdomchoice very limited on dinner menu
breakfast was amazing room was excellent could do with more choice in the dinner menus
Stayed in April 2024
Reviewed: 11 April 2024
Kevin
United KingdomNothing,no complaints!!
Fabulous!!
Stayed in April 2024
Reviewed: 9 April 2024
Nadine
United KingdomBeing told our room was not ready (which we expected as we arrived early) but then offered the opportunity to pay for an upgrade and we could have instant access! Due to the time of our visit, we already knew the hotel was at less than 25% capacity and rooms were obviously available as we were directed to the lounge to wait - then 10 minutes later our room was miraculously available!! Really no need to push guests to feel they must upgrade the minute they arrive after a 5 hour journey! We had several issues with the room (lovely and spacious) but the TV and bedside lights were faulty. Reported more than once and never got repaired. No evening turn downs or bathroom items replenished. Air con was never sorted as it had a mind of its own!
We have been repeat guests several times a year since the hotel opened. Spacious, modern but warm and welcoming. Excellent breakfast as always. Ideal location and easy access into the town. Our favourite hotel. Great concierge team.
Stayed in March 2024
Reviewed: 9 April 2024
Gregg
United KingdomThe beds were too firm for our personal preference, but that's not the fault of the hotel. In hindsight, we should have asked for a mattress pillow topper, which may have resolved our comfort issues.
We felt so well looked after. The guest services and food were second to none. We felt like we received a warm family welcome from the moment we pulled up at the door. Florian was the first to greet us, assisting with unloading our luggage to the trolley and sorting the valet parking of our car. From there, check-in was a breeze. Having got our room keys, arriving at our room with Florian's guidance and assistance was delightful. He unloaded our luggage to the room, offering a luggage rack if we required one, and pointed out some features of our room to ensure our stay was comfortable and without any complications. He took particular care to point out to our son where all of the tech charging points were. He left us with a feeling of genuine care. The welcoming box of chocolates was delightful with its golf theme and tasty. Due to a motorcycle accident in August, I needed an accessible room for showering. The accessible bathroom still felt luxurious rather than utilitarian. My wife and son still felt pampered with the facilities.
Stayed in April 2024
Reviewed: 9 April 2024
Darryl
United KingdomClassic
Everything nothing was too much hassle
Stayed in April 2024
Reviewed: 8 April 2024
Michelle
United KingdomNothing I didn’t like, impossible to fault!!!
Property was clean and good value!
Stayed in April 2024
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