80 Ferensway, Hull, HU2 8LN, United Kingdom
#5 of 25 hotels in Hull
Guests' ChoiceBased on 3899 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 26 September 2024
Mary
United KingdomThe buffet style breakfast
Lovely property staff excellent, breakfast was ok but I’m not a Buffett style breakfast fan prefer it served to me at the table.
Stayed in September 2024
Reviewed: 25 September 2024
Andy
United KingdomGood price and good location. Breakfast was excellent
Stayed in September 2024
Reviewed: 25 September 2024
Kinsman
United Kingdoma bit costly
location and customer services
Stayed in September 2024
Reviewed: 24 September 2024
Teri-leigh
United KingdomLovely staff.
Stayed in September 2024
Reviewed: 24 September 2024
Pamela
United KingdomThis hotel is very very central and close to the rail and bus stations. It was clean and had everything you could need. Staff were pleasant and very accommodating. I asked for a quiet room when I arrived and was given one.
Stayed in September 2024
Reviewed: 23 September 2024
Kevin
United Kingdomcar park access instructions
breakfast, location and no charge for dogs staying in the room.
Stayed in September 2024
Reviewed: 22 September 2024
Carlo
United KingdomThere was a couple that had different rooms on our floor that was so noisy and door banging
Staff very helpful Room and Breakfast good
Stayed in September 2024
Reviewed: 22 September 2024
Stephen
United KingdomCar park difficult to find. Thought parking would be included
Stayed in September 2024
Reviewed: 22 September 2024
Jon
United KingdomLocation and price
Stayed in September 2024
Reviewed: 22 September 2024
David
United KingdomJust two slight niggles. The duvet seemed very hot (but better than not warm enough, I suppose). And while the room seemed generally well insulated, there was a noticeable repeated tick coming from somewhere in the evening, as if is a radiator was warming up. I didn't have the aircon on so couldn't work out where it was coming from, but it didn't keep me awake for long and had gone by the morning.
I was impressed by the attention to detail that you don't always get in more expensive hotels. Absolutely everything worked - keys, lights, electrics, you name it. All very clean, fully stocked and easy to use. Breakfast was also better than I expected, with a wide range of well-presented offerings. Also an ideal location for me, being very near the train station.
Stayed in September 2024
Reviewed: 22 September 2024
Brown
United KingdomStrange smell of faeces in our floor (not in our room thankfully) shower screamed when turning on the cold tape in the bathroom. Family room was very small!!! Also needs better hash browns, they were tough as boots both days.
Brilliant location and the staff were utterly amazing!!! Breakfast selection was lovely and had something for everyone.
Stayed in September 2024
Reviewed: 22 September 2024
Karen
United KingdomThe ability to drop from the 7th floor to the ground if you lean too far over the low wall
The location was perfect
Stayed in September 2024
Reviewed: 21 September 2024
Kate
United KingdomThe heat. It was so hot it was nearly unbearable. We tried using the Aircon but 16 degrees was still way too hot.
Fantastic friendly service. It was wonderful that the staff did listen to a request and wrote a beautiful card out for my friends birthday and left little cakes for the 3 of us to enjoy. The room itself was clean and tidy.
Stayed in September 2024
Reviewed: 21 September 2024
Bridget
United KingdomBed a bit too firm for me but a personal choice
Great location with easy parking and free breakfast
Stayed in September 2024
Reviewed: 21 September 2024
Lisa
United KingdomFinding things from previous guest in room
Situation
Stayed in September 2024
Reviewed: 19 September 2024
Bryan
United KingdomPerhaps another chair in the room and some drawers.
basic but comfortable. Great views from the 7th floor. Great breakfast. Good location for a train user. Car parking good.
Stayed in September 2024
Reviewed: 18 September 2024
Hattie
United KingdomPillows mainly - and the lighting is pretty awful in that room.
Staff were so accommodating and kind on arrival!! So so kind, please pass this on. Genuinely never had such efficient and wanting-to-please people on a hotel desk before. Really like the bathroom. Really like size of room. Love the dove soap. The whole stay was brilliant - apart from the pillows 😂 so so deeply uncomfortable.
Stayed in September 2024
Reviewed: 17 September 2024
Dona
United KingdomVery comfortable in city
Very good 👍
Stayed in September 2024
Reviewed: 16 September 2024
Gary
United KingdomNothing
Good location, great parking adjacent to hotel lobby, friendly staff, very clean. Excellent choice of breakfast which was included.
Stayed in September 2024
Reviewed: 16 September 2024
Preston
United KingdomThe only issue I had my whole stay was I could not connect my laptop to the Wi-Fi but I think that has something to do with the anti virus I have on my computer as I had no problem connecting my phone other than that everything was perfect.
Amazing location as right next to the train/bus station, right in the town (I was there to go on a birthday night out so this was perfect as didn’t have to get a taxi back) the staff where extremely pleasant quick and easy check in beds where amazing I just wish I got to try the breakfast. Everything was just amazing especially for the money.
Stayed in September 2024
Reviewed: 16 September 2024
Gemma
United KingdomIn the middle of town
Stayed in September 2024
Reviewed: 16 September 2024
Miles
United KingdomSome noise in the corridor early morning, people talking loudly. Car parking is an additional fee.
Breakfast and location
Stayed in September 2024
Reviewed: 16 September 2024
David
United KingdomSausages at breakfast just my opinion rather have pork not Cumberland
Breakfast was a good selection friendly staff clean tables overall very pleasant experience
Stayed in September 2024
Reviewed: 15 September 2024
Peter
United KingdomHappy staff
Stayed in September 2024
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