Long walk from parking area to the Hotel entrance, as it is shared with busy shopping precinct.

Included Breakfast was superb. Included parking for overnight stays. Lots of choices for eating out options in the Wharf area.

Stayed in May 2024

No possibility for an evening meal in the hotel. Had to go out to eat.

Staff were very friendly. When I had a problem with the room they responded quickly with an acceptable solution. Breakfast was great. It is only a short walk to the Warrior - a beautiful sight at sunset :-)

Stayed in March 2024

Staff was very friendly!

Stayed in May 2024

no much it was perfect for what we needed.

Nice hotel had everything we needed, parking was good when we found it.

Stayed in May 2024

The lobby was dark and very smelly When we left yesterday morning I could see the problem was being dealt with So I know if we.make a return booking fingers crossed the problem will be resolved.

Clean basic location great staff very helpful and friendly Breakfast very Good all day coffee machine great

Stayed in June 2024

Breakfast

Location and staff

Stayed in June 2024

air con in room was not the best and could not open a window so realy struggled as it was quiet warm and muggy

Location is amazing added bonus is free parking.. Marie on reception was amazing thank you so much

Stayed in June 2024

Noise at night from people leaving nightclub

Location

Stayed in June 2024

Door upstairs seemed to bang when people went through Reported it

Close to ferry and shops/waterfront

Stayed in May 2024

The bed was small and uncomfortable. The bathroom was pretty shabby. Toilet with chip and limescale in the pan. Breakfast mediocre.

Mainly the location, other than that very mediocre.

Stayed in June 2024

I do think it was a bit overpriced for 1 night…. We were Only actually there for 7 hrs - tho I have to say breakfast was fab and loved the fact you could take away if you needed too

Stayed in May 2024

It’s a bit tired and my bathroom was very tired

The staff were excellent and very helpful

Stayed in June 2024

Breakfast was a waste

Location was good and staff were really helpful

Stayed in March 2024

Breakfast was poor , bathrooms need painting

Easy to get around, comfortable rooms

Stayed in June 2024

Stairs/lift to reception.

Location - excellent

Stayed in June 2024

At 9am there was hardly any breakfast left. There were no restaurant staff to ask.

The reception staff were lovely and helpful. We loved the view from the room.

Stayed in May 2024

A window in our room was half way jammed. Neither closed nor open. Our room being across a bar I was afraid it will be loud outside After I told the staff, they told me they have no maintenance on that day and that there is no other room available, but they will come look into it. Unfortunately the lady also could not fix it. I grabbed a chair, climbed up to it and sorted it out in the end. After telling the staff that it's sorted, they gave me a few coupons for complementary beverages and a couple of ice creams for my boys and apologized a few times for the inconvenience. In the end I ended up fixing (being able to shut it ) the window, and they made up for not being able to help me. All was good. Would visit again.

The reception/breakfast area is quite roomy. There was a kind of a play corner for kids that my boys really liked. Location is nice. Lots of bars and restaurants in the area. The staff seemed a bit overwhelmed/stressed but was friendly and helpful. My boys got wet shoes from the day before and the staff even gave me a blue roll and a rubbish bag for our laundry.

Stayed in May 2024

Bathroom to dark,

Breakfast good and staff helpful. Parking great.

Stayed in May 2024

Breakfast… cutlery was not the best. Would have preferred individual sachets for jam for hygiene reasons.

Great position. Large comfortable room.

Stayed in May 2024

Bed could be larger other than that all good.

We have stayed at the hotel on five occasions visiting our Son at Uni. Buffet breakfast was as expected with a good choice of food. The location of the hotel to the shops in Gunwharf Quays can't be beaten and plenty restaurants to choose from. The staff are very friendly and helpful. Handy secure parking. Overall a good stay.

Stayed in May 2024

Breakfast was poor. Hated jar of marmalade with one spoo. In it for everyone to help themselves. Not hygienic at all!! Not good value for money as sausages tasteless and bacon wet and flabby.

The staff were very welcoming. However. The breakfast was poor. Out of the stay experience this was the weakest link. Helping yourself to marmalade out of a communal jar with one spoon in it is NOT good. Would never book breakfast again. Thought it showed defo signs of cost cutting.

Stayed in April 2024

Close to shops etc

Stayed in May 2024

Some maintenance issues on the ground floor that needs to be addressed.

Great location.

Stayed in May 2024

Some of the furniture was looking slightly tatty. The table had chips all around it and the base had paint coming off it. The sofa bed was so saggy that it was hard to get out of when it was a sofa, thankfully didn’t need to use it as a bed. In the bathroom the tiles round the toilet flush we’re all chipped - not a good finish.

The staff, Marie and I think his name was Dan were excellent. Marie is an absolute treasure, so welcoming, friendly and helpful, a real asset.

Stayed in May 2024