Staff not always available

Clean, bright, adequate facilities, good location

Stayed in June 2024

Bed is not that comfortable

I absolutely loved the location. Accessible to grocery stores, souvenir shops, restaurants, hop on and hop off busses, shopping center, train station

Stayed in June 2024

Nothing

Location and amenities in the apartment

Stayed in May 2024

I can’t find a single negative thing to point out.

Beautiful, clean, perfect location. Our host John was welcoming and kind.

Stayed in June 2024

The pillows were a bit too soft for our liking.

The location is great, walking distance from a lot of London with the Russell Square Station just behind (Piccadilly line straight from the airport). The apartment was small but very nice, good enough for a couple staying for a few days. We really enjoyed our stay. John was very welcoming and helpful. We were able to leave the luggage for the day as well before heading back to the airport. We recommend! And will come back.

Stayed in June 2024

Bed

Close to train stations and city and West End.

Stayed in May 2024

Unfortunately Russell Square Station was closed twice when we were there so we had to change our plans to use different public transport (but there are plenty of alternatives)

Location, accessibility, cleanliness, friendly staff and the laundry

Stayed in May 2024

N/A

It’s clean & modern, location is close to the train station & walking distance to Picadilly, Leicester Square, Oxford St & most main attractions, very convenient for us. Also close to the St Pancras Station. I like there’s small kitchen, washing machines & dryers they even provided us with washing tablets. We really enjoyed our stay in this apartment. Recommended

Stayed in May 2024

Nothing

Quiet. Immaculate. Spacious. Well organised. Manager is very competent and welcoming.

Stayed in May 2024

Cleanliness. Facilities. Location.

Stayed in May 2024

Staff was very helpful. Laundry on site.

Stayed in May 2024

No kitchen sink plug and the bathroom plug didn’t seal.

We liked the location to Russell Square Tube and shops supermarket nearby. The laundry facility great.

Stayed in May 2024

Location was great and room excellent for one person

Stayed in May 2024

If facial tissue were provided and toilet towels could be replaced daily, it would make the stay more perfect.

The location is good. The cleanness of the room is satisfactory. Within the room, the WiFi and air conditioner are good. If you have time, you could buy some fresh food and utilise the cooking tools to prepare lunch / dinner. Especially, the staff, John is very helpful.

Stayed in May 2024

- Great location - John the operation manager was fantastic. He was amazing with his services - clean, comfortable, decent wifi - Great facilities I.e air conditioning, shower, etc

Stayed in May 2024

Comfortable and great location. Quiet and spacious for London.

Stayed in May 2024

Good Location. One minute walk to Russell underground station which connets Heathrow airport, King Cross station. Near bus stops, British Museum, many restaurants and supermarkets. The room is spacious, bright, convenient(with kitchen) . Free laundry is available. I enjoyed the staying very much.

Stayed in May 2024

Everything was great, even though the price was painful… But I guess that’s what you pay for prime location.

The location was just fantastic, 15 min. walk from St Pancras/Kings’s Cross, 5 min walk from the British Museum. Quiet and seemingly very safe neighborhood. The room was clean, modern, had everything we needed. We had the Family room which is in the basement, but don’t worry, it’s not at all dark and dinghy.

Stayed in May 2024

Nothing!

Lovely clean apartment in a great location. John was there to welcome us on arrival and couldn’t have been more welcoming and helpful.

Stayed in May 2024

Photos make the bedroom itself look larger than it actually is. For what it cost, a bit more space would have been appreciated. Strangely sterile feel is exacerbated by plastic tiles stuck to wall next to the bed which feel cheap and look like they're there to cover something.

Overall a good space with a small kitchen area, fridge, sofa, table, separate bedroom, and (clean) private bathroom. Access was easy. Fast internet. Great location. Would definitely stay here again if I needed to.

Stayed in March 2024

Hefty charges for keeping luggage for a few days in between two periods of stay.

Great location, clean and bright room.

Stayed in May 2024

The pillows were a little soft, but it’s a personal preference.

The size of the room and the layout was great. Also very clean and a funny and friendly host.

Stayed in May 2024

Was luck that we saw someone when we arrived

Location was perfect as my Husband had Alan appointment at The UCLH

Stayed in May 2024

There was nothing we didn’t like.

The location was excellent, super close to Russell Square tube station (direct line from Heathrow). Very large rooms. Handy little kitchen/microwave/toaster and kettle. Immaculately clean, good shower pressure, comfy bed. Whisper quiet rooms. Our host met us and was very helpful

Stayed in May 2024