room with view to a wall wasn't the best view, but all the rest was perfect for the location in London. Big bedroom and bathroom

I often tell my friends value for money in London Hotels is ridiculously bad compared to other cities, but this hotel -to my surprise-was a clear exception for me

Stayed in May 2023

Despite best efforts by the staff to repair faulty antenna with Bunny Ears, we had intermittent to zero reception for the 4 day visit. No TV. No plug or waste in the sink.. There were over a dozen cigarette butts scattered across the balcony, no ash tray, no ‘No Smoking’ sign and no rubbish bin on the balcony.

Excellent location and easy walk to railway stations, DLR, Tesco, markets, restaurants and buses. Good views over the Woolwich town square. Bed very comfortable and bathroom very well appointed, ‘fridge was cold, WiFi was great. Staff we’re very responsive, helpful and engaging with good advice and local directions.

Stayed in June 2023

All the plugs where behind things like the sofa so it was a bit hard to charge things

Great location, easy to get to and from. Easy check in and check out.

Stayed in May 2023

please could you change your pillows. the ones I had in Room 11 were pancake flat - it would be lovely if we could have some that weren’t so tired!

it’s easy to get to and comfortable. I also like the space the room gave me!

Stayed in June 2023

Extremely temperamental WIFI (ended up using my phone’s data)

Convenient location Clean & tidy room

Stayed in May 2023

There is no breakfast although it is a hotel and not a room to let. We had only one towel each, for the 3 Days of staying. There is not a kitchen since there is no breakfast.

The location is perfect and the room was large with a very comfortable bed. LP The staff was very gentle.

Stayed in May 2023

lack of pillows and towels, however to be fair we didn’t ask for more! Broken floor tiles outside of shower, covered by rubber matting which prevented shower door opening. Poor reception on TV.

location, access to tube stations and London City Airport. Friendly, helpful staff.

Stayed in May 2023

Generally good no major problems but the walls are quite thin so it's quite noisy and you can hear people talking and watching TV in neighbouring rooms.

Clean and very nice bathroom.

Stayed in May 2023

Shower was inconvenient, wasn't clear which direction to turn the tap to get how water and need to wait long for that. Microwave would be a great addition to the kettle.

Great location, next door to DLR or Elisabeth line or a lot of bus routes. Nice area with plenty of restaurants and shops. Plenty of space. Kettle and fridge inside.

Stayed in May 2023

We booked a family room, but it was more like a small double room. No bedside table or access to sockets from bed. Can be noisy due to busy main road and club nearby. Also there was no staff on reception from midnight which is a bit of a concern.

Across the road from DLR and National Rail station. Also less than 5 minutes walk from the Elizabeth line. Close to local shops and restaurants. The room was clean and contained a fridge.

Stayed in May 2023

The bathroom had a door leading to another bedroom which made me feel uneasy as was concerned someone could come through to my room via that door. No peephole on the main door to see who was knocking on my main room door.

Clean, tidy room.

Stayed in May 2023

no staff in hand when you need them, they told us to put dirty towels outside front door and the will replace witn clean ones, they didnt bring any towels until 10:30 at night

very close to shops and tube stations

Stayed in April 2023

Neighbors in the hotel who smoke drugs and smell throughout the hotel

Easy to get in there

Stayed in February 2023

The small towels Would love bigger ones next time

Nice and quiet Clean and comfortable Great location

Stayed in May 2023

The room was a good size, it appeared clean. but on closer inspection it could have been a lot cleaner (white sock picked up a dirty floor) we didn’t have a bath, which would of been nice and there was NO hot water! the shower was luke warm at best!

we booked this hotel for the London marathon and it is situated right next door to Woolwich DLR which made it ideal for travelling. good sized room. decent view!

Stayed in April 2023

walls were a bit thin so could hear others

very near transport links

Stayed in April 2023

good location

Stayed in April 2023

the room smelt of smoke and it was a family room I was sharing with my wife and very young children.

the location was very good for the London Marathon start and registration points.

Stayed in April 2023

Only given a hand towel so awkward to shower and window could of done with blind stop sun on morning.

the rooms are really nice and modern especially bathrooms.

Stayed in April 2023

Great Location easy access to everything

Stayed in April 2023

temperature of the shower was difficult to control. we didn’t find out how to close the blinds.

very spacious room, friendly staff, easy accessibility, the room had everything we needed! easy accessible with public transport.

Stayed in April 2023

The manager was quite rude when we were trying to change our room because of the stairs leading into the bathroom as my friend had an injury and wanted step free access. When the manager suggested a room that was not a family sized room but only a double sized room that so happened to squeeze a sofa bed into and I rejected this option because I had paid for a family room . The manager refused to help any more.

The front of house staff were fantastic and really accommodating. The premises were very clean and modern Having a fridge was a bonus Location for travel to the O2 was brilliant

Stayed in April 2023

We arrived while it was raining. It took them over 20 minutes to open the door for us while we waited in the rain. In the end the front door got opened when another guest their food arrived. Staff didn't seem to care as much. This wasn't a great start of our stay. In the late evening and night it was always very loud with yelling and screaming in the hallways and outside. So we didn't get all the sleep we wanted.

The location was great. Close to everything we needed such as a metro and the airport. The room was nice and seems to be a good price compared with the other available options in the area. Check-in times were also nice as you could check in till relatively late

Stayed in April 2023

poor sound insulation. could hear movements from adjacent rooms

location

Stayed in March 2023

Poor Wi-Fi. Water temperature, too hot or too cold

Location. Comfort. Room size. Fridge.

Stayed in March 2023