10 Woolwich New Road, Woolwich, SE18 6AB, United Kingdom
#4 of 8 B&Bs and Inns in Woolwich
Guests' ChoiceBased on 625 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.1
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: 12 July 2023
Калина
Bulgariait was a challenge to change the bath towel to a clean one.
definitely the biggest plus of the hotel is the Location - less than 5 minutes close to the Subway, less than 30 minutes to Soho.
Stayed in July 2023
Reviewed: 10 July 2023
Nicola
United KingdomThe shower had no power so it made it difficult to wash yourself, ado the floor was very slippy.
It was in a great location and the room was spacious and clean, the staff where very friendly and it felt safe staying there as the entrance door was kept looked at all times.
Stayed in July 2023
Reviewed: 9 July 2023
Matthew
United KingdomThe cupboard door in our room (room 11) was only held on by 1 hinge.
Nice locations, nice rooms, quiet with little outside noise
Stayed in July 2023
Reviewed: 8 July 2023
Bryan
United KingdomInternet could have been better. Iron board was too small. A taller person would need to hunch over a bit to use it.
Stayed in July 2023
Reviewed: 8 July 2023
Richard
United KingdomHot water poor; in shower only tepid and no reaction when reported. Dangerous steps from en-suite into room. No information re: room cleaning or towel changes. When requested a confusion over new towels; we had to ask 3 times! Only one lift working.
Location excellent near DLR, buses, Elizabeth line and Uber ferries. Room spacious and airy.
Stayed in July 2023
Reviewed: 6 July 2023
Darren
United KingdomClose to the Station. For travel into London.
Stayed in July 2023
Reviewed: 2 July 2023
Brunzo
PortugalStaff avoids any interaction at all, apart from 1 single lady (Indian look) where she was always smilly and polite. The rest I'm afraid still need to get full customer service training (outsourced), to understand that just being there physically is not enough, you need much more effort to justify your salary at end of the month
Big room (stayed at 21) with big window, was a great feel. Easy you use lift and get in and out. Outside, below building, nice cafe where you can grab okay coffee and pastries. If you need to be close to DLR or train, it's great spot. Outside, well, still Woolwich and I leave that for any person to give their own feedback of what you experience out there.
Stayed in June 2023
Reviewed: 1 July 2023
Jacqueline
United KingdomDirectly opposite Woolwich Arsenal overhead Station. Short walk from Woolwich tube. The room was very spacious and was clean with a large window sky/city view. Room had a fridge. Nice mod large shower!
Stayed in June 2023
Reviewed: 30 June 2023
Sharon
United KingdomOnly 1 small thing music went on late into the morning over the back of hotel but this is not a reflection on the hotel
Location is very good a bus trip from the 02 and the new Elizabeth Line is easier than the DLR
Stayed in June 2023
Reviewed: 19 June 2023
Mathilda
United KingdomLocation
Did not have breakfast
Stayed in June 2023
Reviewed: 12 June 2023
Wendy
United KingdomRoom was cold, very poor water pressure. Shower was shocking, could barely get washed with how little water came out
Close to the DLR station
Stayed in June 2023
Reviewed: 11 June 2023
Goijvaerts
Spainroom with view to a wall wasn't the best view, but all the rest was perfect for the location in London. Big bedroom and bathroom
I often tell my friends value for money in London Hotels is ridiculously bad compared to other cities, but this hotel -to my surprise-was a clear exception for me
Stayed in May 2023
Reviewed: 7 June 2023
Ian
AustraliaDespite best efforts by the staff to repair faulty antenna with Bunny Ears, we had intermittent to zero reception for the 4 day visit. No TV. No plug or waste in the sink.. There were over a dozen cigarette butts scattered across the balcony, no ash tray, no ‘No Smoking’ sign and no rubbish bin on the balcony.
Excellent location and easy walk to railway stations, DLR, Tesco, markets, restaurants and buses. Good views over the Woolwich town square. Bed very comfortable and bathroom very well appointed, ‘fridge was cold, WiFi was great. Staff we’re very responsive, helpful and engaging with good advice and local directions.
Stayed in June 2023
Reviewed: 3 June 2023
Molly
United KingdomAll the plugs where behind things like the sofa so it was a bit hard to charge things
Great location, easy to get to and from. Easy check in and check out.
Stayed in May 2023
Reviewed: 2 June 2023
Louisa
United Kingdomplease could you change your pillows. the ones I had in Room 11 were pancake flat - it would be lovely if we could have some that weren’t so tired!
it’s easy to get to and comfortable. I also like the space the room gave me!
Stayed in June 2023
Reviewed: 28 May 2023
Andre
United KingdomExtremely temperamental WIFI (ended up using my phone’s data)
Convenient location Clean & tidy room
Stayed in May 2023
Reviewed: 27 May 2023
Athanasios
GreeceThere is no breakfast although it is a hotel and not a room to let. We had only one towel each, for the 3 Days of staying. There is not a kitchen since there is no breakfast.
The location is perfect and the room was large with a very comfortable bed. LP The staff was very gentle.
Stayed in May 2023
Reviewed: 24 May 2023
Catherine
Australialack of pillows and towels, however to be fair we didn’t ask for more! Broken floor tiles outside of shower, covered by rubber matting which prevented shower door opening. Poor reception on TV.
location, access to tube stations and London City Airport. Friendly, helpful staff.
Stayed in May 2023
Reviewed: 21 May 2023
Mariam
United KingdomGenerally good no major problems but the walls are quite thin so it's quite noisy and you can hear people talking and watching TV in neighbouring rooms.
Clean and very nice bathroom.
Stayed in May 2023
Reviewed: 18 May 2023
Pavel
IrelandShower was inconvenient, wasn't clear which direction to turn the tap to get how water and need to wait long for that. Microwave would be a great addition to the kettle.
Great location, next door to DLR or Elisabeth line or a lot of bus routes. Nice area with plenty of restaurants and shops. Plenty of space. Kettle and fridge inside.
Stayed in May 2023
Reviewed: 13 May 2023
Cherene
United KingdomWe booked a family room, but it was more like a small double room. No bedside table or access to sockets from bed. Can be noisy due to busy main road and club nearby. Also there was no staff on reception from midnight which is a bit of a concern.
Across the road from DLR and National Rail station. Also less than 5 minutes walk from the Elizabeth line. Close to local shops and restaurants. The room was clean and contained a fridge.
Stayed in May 2023
Reviewed: 11 May 2023
Holmes
United KingdomThe bathroom had a door leading to another bedroom which made me feel uneasy as was concerned someone could come through to my room via that door. No peephole on the main door to see who was knocking on my main room door.
Clean, tidy room.
Stayed in May 2023
Reviewed: 4 May 2023
Emily
United Kingdomno staff in hand when you need them, they told us to put dirty towels outside front door and the will replace witn clean ones, they didnt bring any towels until 10:30 at night
very close to shops and tube stations
Stayed in April 2023
Reviewed: 4 May 2023
Avraham
United KingdomNeighbors in the hotel who smoke drugs and smell throughout the hotel
Easy to get in there
Stayed in February 2023
Reviewed: 1 May 2023
Tony
United KingdomThe small towels Would love bigger ones next time
Nice and quiet Clean and comfortable Great location
Stayed in May 2023
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